Experts Reviews · Company report
ASAP Locksmiths & Security Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ASAP Locksmiths & Security Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 562 Google reviews

Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Locksmiths & Security Services is better than 89% of locksmiths.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 81% of locksmiths.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Locksmiths & Security Services is better than —% of locksmiths.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 92% of locksmiths.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Locksmiths & Security Services is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 100% of locksmiths.A
100

Reviews for your job

Customers hired ASAP Locksmiths & Security Services for 8 kinds of job.

ASAP Locksmiths & Security Services for car lockouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$132
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Car lockouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 15 Google reviews tagged “Car lockouts”

Tracey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was locked out of my van and ASAP locksmith was here to rescue me in less then 10 minutes! The technician Aaron was very professional and fast. Great price! Highly recommended

Great priceCar lockouts
Craige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was locked out of my car and ASAP came under 20 minutes to rescue me. Aaron was very professional and nice! Highly recommended!!

Great priceCar lockouts
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eran saved the day on a Sunday night. I superlocked the key inside my Land Rover discovery 2. That means you can’t just pull the door latch, you have to use the key to disarm the security system. Eran took a picture of the key I locked inside and then figured out the dimensions from there.

Paid $150–200Great priceCar lockoutsCar key copying
DustyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John was very fast! Had my car door open within seconds. Paid 185 plus a 65 dollar service fee

Paid $200+OverpricedCar lockouts
Petersburg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience. Customer service was good, they showed up in less than 20mins, and had the best prices after speaking with several other companies. Would recommend to anyone and would definitely use again!

Paid $80–100Great priceCar lockoutsCar key copying
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David was great . Good and fast service and friendly great service

Paid $160–180Reasonable priceSafe lock install, open & repairCar lockoutsCar key copying
Coby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I lost my keys and I had no clue what to do. I called at around 12 and was told that I will get a call back in 10 minutes and a provider will help me. 3-4 minutes later he called me we were able to schedule a time at 3:30-4 and he was on time. Super helpful and key works perfectly. 10/10 recommend

Car lockoutsCar key copying
AngeleeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I locked my keys in my trunk and was unable to open my car. The locksmith came within five minutes of my call and was able to get my keys out of my locked car. Good price and extremely convenient timing.

Paid $120–140Car lockouts
Gaven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

LOOK NO FURTHER. I called ASAP Locksmiths and after providing my info I received a call from David. David drove across the city in heavy traffic and made amazing time to my location and was honest and upfront about the price over the phone. Upon arriving, David was very friendly and professional and had my car…

Reasonable priceCar lockoutsCar digital & remote key reprogramming
Jade2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

FIRST OFF THANK YOU SOOO MUCH JACOB!!! Jacob was absolutely AMAZING! he came and unlocked my car quickly with no damage at all! And he made a key and key fob swiftly when my car alarm wouldn’t stop going off. I Will most definitely be recommending them to all my friends and I’m keeping their contact info close by jay incase of another emergency!!!!

Paid $160–180Great priceCar lockoutsNew key fob creation
JamesLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Rude. Unprepared. Overpriced. Call elsewhere. UPDATE 12/2/25 : 1. You won’t hear any of the unprofessional remarks and the downright disgusting attitude the employee displayed based off the phone call as my issue was with the employees attitude in person. The employee mumbled so bad I could barely understand them,…

Paid $200+OverpricedCar lockouts
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you so much Johnny ! He was fast and quick !! Car was fine door and received my keys within 30 mins from call placed

Paid $80–100Great priceCar lockouts
jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David was great ! Arrived on time explained to me what the differences in the keys were as it was my first time ever going through this he assured there would be no problem fixing it and did a great job ! Highly recommend David !

Paid $200+Great priceCar lockoutsNew key fob creation
Maia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

i did not get the technicians name but he came in 15 minutes to do an emergency car lockout! he was amazing and got the job done fast which was good because i had my dog in the car, highly recommend them!

Paid $120–140Great priceCar lockouts
Kumba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was such a quick and easy process!! He worked super fast, very kind and keys worked perfectly. Highly recommend for top tier customer service.

Paid $200+Reasonable priceCar lockoutsCar key copying

Price

$171+13% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 36%Overpriced 7%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying29$114–$282
Car key copying23$88–$176
Car lockouts15$81–$132
Safe lock install, open & repair15$81–$282
Car digital & remote key reprogramming14$111–$272
New key fob creation14$121–$324
Building lockouts6$96–$173
General lock installation3—

Compare with