Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts

Experts Reviews · Company report
ASAP Locksmiths & Security Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ASAP Locksmiths & Security Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 562 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Locksmiths & Security Services is better than 89% of locksmiths.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 81% of locksmiths.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Locksmiths & Security Services is better than —% of locksmiths.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 92% of locksmiths.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Locksmiths & Security Services is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 100% of locksmiths.A
100

Reviews for your job

Customers hired ASAP Locksmiths & Security Services for 8 kinds of job.

ASAP Locksmiths & Security Services for safe lock install, open & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Safe lock install, open & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Safe lock install, open & repair”

Asly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had an accident with the car keys we were looking for a good price and also great service and Eran from locksmith was the best option I really recommend it he was really helpful and really make sure tu satisfying a really good service!!

Paid $150–200Great priceSafe lock install, open & repairLock rekeying
StevenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aaron was very quickand professional. Very goodprice for a keyfob for my car. Will use again. If youwant a good and professional locksmith in Charlotte call ASAP locksmith.

Great priceSafe lock install, open & repair
DonnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

John saved my life!!! He is very professional and an expert at his craft. You would be lucky to have such a nice guy. I highly recommend this company and ask for John 😊

Reasonable priceSafe lock install, open & repair
Yvonne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John came out really fast and replaced the lock! Very nice guy and very professional! Thanks so much for your great service John!!

Safe lock install, open & repair
Selena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John Showed up immediately, when my mom was locked in her house. Removed the old box and replaced them in record time He did an amazing job

Paid $200+Reasonable priceSafe lock install, open & repair
TalkSpicyHERLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dave just unlocked replaced and reprogrammed my car key! He was the most prompt and professional guy I spoke with! Highly recommended!

Paid $180–200Great priceSafe lock install, open & repair
Zuri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jacob was amazing with my lock out. He was able to make a key for me and it did not take a long time. He is extremely reliable and punctual. I would use and recommend him anytime. He arrived within 30 mins. Thank you Jacob.

Paid $160–180Reasonable priceSafe lock install, open & repairLock rekeying
Dylan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John was great

Paid $140–160Reasonable priceSafe lock install, open & repair
ShaiTekka2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I really appreciate these guys. They came out. They helped me get my key out of my trunk.. they were really nice and patient with me.. i’d totally recommend them any day

Paid $80–100Great priceSafe lock install, open & repair
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David was great . Good and fast service and friendly great service

Paid $160–180Reasonable priceSafe lock install, open & repairCar lockoutsCar key copying
Kat13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Perfect and quick !

Paid $120–140Reasonable priceSafe lock install, open & repairCar key copying
JoannaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jacob was definitely ASAP in getting me back inside. Service was quick, easy and explained every step! I’d def use again.

Great priceSafe lock install, open & repair
Vixen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

David is the best he came in decent timing and he was very kind and patient, I definitely recommend this company and especially David

Paid $160–180Great priceSafe lock install, open & repair
Tiffany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This has been amazing experience they came out quickly communicated and help me and work with me to get what I needed and I appreciate them for coming out and had an amazing attitude and help me in the best way possible.

Paid $140–160Great priceSafe lock install, open & repairLock rekeying
Jamel6 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceSafe lock install, open & repair

Price

$171+13% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 36%Overpriced 7%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying29$114–$282
Car key copying23$88–$176
Car lockouts15$81–$132
Safe lock install, open & repair15$81–$282
Car digital & remote key reprogramming14$111–$272
New key fob creation14$121–$324
Building lockouts6$96–$173
General lock installation3—

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