Analyzing 10,652,83610.7M ReviewsFor 30,21830.2K Experts
Google reviewers rate Asbestos Free Inc. five stars based on twenty-four reviews, with the owner responding to all feedback. Customers consistently describe the asbestos testing and removal services as professional, punctual, and fairly priced. Recurring themes highlight clear communication, thorough explanations of safety protocols, and efficient scheduling that often meets or exceeds expectations.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
24 Google reviews we collected
Phrases our text analysis found in 23 written reviews
How often each topic comes up in the written reviews
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner Frank was so friendly and kind with a great personality.”
“They do a great job explaining how the whole process will go, they respectful of property, they are punctual, and their prices are extremely reasonabl…”
“He came to our home in person to give us an estimate for his service and gave a reasonable price.”
“…how the whole process will go, they respectful of property, they are punctual, and their prices are extremely reasonable and fair.…”
“Frank and his team treat you and your property with respect and kindness in what are often stressful situations, and I highly recommend them.”
“Everyone was very personable and easy to talk to, direct, and answered any questions that came up to make sure you understand the process and are feel…”
praise complaint · found by our text analysis, Google review wording unchanged.
We were able to get an appt within 1 day. The owner Frank was so friendly and kind with a great personality. He came to our home in person to give us an estimate for his service and gave a reasonable price.
Frank and his team are without a doubt, the most knowledgeable people in the business. I’ve been working with Frank for years now on private projects. They do a great job explaining how the whole process will go, they respectful of property, they are punctual, and their prices are extremely reasonable and fair. The…
Very professional owner and company. Frank is a straightforward guy who gives you the best pricing and shows up on the day he promises. I would use this company again in a heartbeat. Best price around.
Thank you to Frank & his team from Asbestos Free. From our first phone call, to our in-person meeting for the estimate to the day of the remediation, everything was top notch & very professional. You made a concerning process go so very smoothly and met and exceeded our client's expectations. Thank you!
We are so thankful to Frank and his team enough for all they did. We went from being devastated by a report of asbestos found on our home and scary remediation process tactics to meeting Frank who alleviated our anxiety by his process’ whereby each area is sealed off, ventilated totally cleaned of dust and debris.…
I had a wonderful experience with Asbestos Free Inc for our basement abatement. You’ll get an absolute dream team with this company. I called a few times with follow up questions as I live in a 4 unit condo, and everyone from the call center to Frank, the owner, were so kind, professional, responsive. Everyone was…
5.0 ★★★★★ 24 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Frank is great. He's very professional and I enjoy work with him.
Thank you, Mr Chang. I am blessed with the best staff.
We were able to get an appt within 1 day. The owner Frank was so friendly and kind with a great personality. He came to our home in person to give us an estimate for his service and gave a reasonable price.
I would like to thank you for taking the time for your reply. The pleasure is always mine. I always enjoy going to my appointments, meeting new people learning about them. You and your husband were so so nice and the fact that you sent me that recipe. I cannot wait to have Stephanie try it as I am not a baker. See you again soon. Thank you, Frank.
Frank and his team are without a doubt, the most knowledgeable people in the business. I’ve been working with Frank for years now on private projects. They do a great job explaining how the whole process will go, they respectful of property, they are punctual, and their prices are extremely reasonable and fair. The communication from Frank is by far the best communication I’ve ever received from any contractor.
What a nice surprise to see your very kind comments, Todd. It can be frustrating, you know, not having communication. Especially with contractors, as I have learned on my own properties. So yes, I respect others time, and it's the least I can do. Me and my staff always try to be our best. From start to finish. And having these relationships with my clients over the years have allowed me to enter my 38th year in business. Happy to get up every day to do what I do. So thank you once again, Frank
Very professional owner and company. Frank is a straightforward guy who gives you the best pricing and shows up on the day he promises. I would use this company again in a heartbeat. Best price around.
Hi, jack.Thank you so much for taking the time out of your busy schedule to write this. I effort to give the best price affordable. And we all take pride and doing a great job for all of our clients. Enjoy your new home. Thank you, Frank.
Thank you to Frank & his team from Asbestos Free. From our first phone call, to our in-person meeting for the estimate to the day of the remediation, everything was top notch & very professional. You made a concerning process go so very smoothly and met and exceeded our client's expectations. Thank you!
Once again, I'd like to take this opportunity to thank my entire staff. Everyone of you do such a great job, each and every day on each and every job. Allowing me to continue satisfying, all of our clientele, so thank you, Frank. And to my clientele, especially all of my friends, in the real estate business. I understand how important it is to get things taken care of in order to make a property ready for sale or for a buyer to know their new home is going to be safe for their families. Thank you for your kind words. It's our pleasure to be there for all of you. Frank
We are so thankful to Frank and his team enough for all they did. We went from being devastated by a report of asbestos found on our home and scary remediation process tactics to meeting Frank who alleviated our anxiety by his process’ whereby each area is sealed off, ventilated totally cleaned of dust and debris. His team are trained professionals who come in and follow every safe protocol . The project also finished ahead of schedule. A 10 star company
Hi Roxanne, thank you for your kind words. I was very pleased with the work my employees did for you. You were a pleasure to work with. So hopefully all the rest of you're rebuilds go well for you. Thank you.This means a lot to us. Frank.
I could not be more appreciative of the work Frank and his team did for us. After a basement flood, we found asbestos tile under the wet carpet. Frank's team came out with very short notice to get the tile and carpet removed, then came back for a more thorough sweep to get our basement as asbestos-free as possible. Frank's crew was very professional and by-the-book. Everything was removed with tons of plastic sheeting, wet methods, HEPA vacuums, HEPA air scrubbers, negative pressure, etc in accordance with regulations, and the independent inspection came out clean both times. It was never a question that Frank's team did the work correctly and safely; what made Frank really stand out was what he and his crew did above-and-beyond the required work to make us *feel* safe. We must have asked a million questions about this and that, and Frank never once made us feel paranoid or unreasonable. We have 3 young kids so anything related to environmental hazards in our home really makes us uneasy. Frank and his crew really did everything possible make us feel safe in our home again, even if it meant coming back out to answer questions or doing an extra cleaning just for our peace of mind. That feeling is priceless, though speaking of price, the rates for Frank's work were very reasonable compared to other quotes we got. I hope we never have to work with Asbestos Free again, but if we do, I know we'll be in the good hands.
Thank you, paul and liz for taking the time to post this for us. Some of our projects take extra time, and that will never be an issue with me. Every one of your questions and inquiries Were very common, and I'm grateful that I was able to get your home in order. Thank you for putting your faith in me and my teams. I wish you and your family all the best with your upcoming construction. Thank you so very much, Frank.
I had a wonderful experience with Asbestos Free Inc for our basement abatement. You’ll get an absolute dream team with this company. I called a few times with follow up questions as I live in a 4 unit condo, and everyone from the call center to Frank, the owner, were so kind, professional, responsive. Everyone was very personable and easy to talk to, direct, and answered any questions that came up to make sure you understand the process and are feeling comfortable. The price was very fair. The job was completed within a day including final inspection. Frank has an amazing company. I am in awe with how well they all work together. 10/10 would recommend.
Dear Sotheary, you've just made my day! Thank you so very kindly.It's not always easy running and managing a company.However, when you have the best employees who are always trying to do their best.That's all I could ask for. My best regards to you and all of the other owners of your property from the bottom of my heart, Frank
We can’t say enough wonderful things about Frank and his crew. He and his team exceeded our expectations! He is professional, timely and extremely responsive. You will not be disappointed in using Frank and his team.
Thank you for taking the time out of your busy schedule as well as your kind endorsement. These are some of the reasons I have respect for my teams as they regularly exceed our clients' expectations. We should all be treated in a timely manner and with the utmost respect for our clients and their properties.Thank you so much. Frank Arsenault
I have used Asbestos Free for two projects and have been extremely happy with both. Frank explains everything clearly and his prices feel very fair for how specialized this work is. Both of my projects involved late 50s-era ductwork: first in the basement and then in a knee wall behind our bedrooms. The second asbestos discovery was a complete surprise that stopped an extensive insulation projects in its tracks. Luckily, I knew exactly who to call. Frank had his team out in less than 24 hours to remediate! Both me and all of the folks working in my home were extremely impressed. Frank and his team treat you and your property with respect and kindness in what are often stressful situations, and I highly recommend them.
Thank you Sophie, so happy we could accommodate as to not delay your insulation. I am so fortunate to have the greatest employees they are terrific. I appreciate them every single day. Thanks again, Frank.
Analyzing 10,652,83610.7M ReviewsFor 30,21830.2K Experts
