Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Aslan Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%97+13.7Replies to reviews 7%69+4.9Craft & service penalty96−0.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Aslan Appliance Repair

Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 904 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aslan Appliance Repair is better than 88% of appliance repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aslan Appliance Repair is better than 80% of appliance repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aslan Appliance Repair is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aslan Appliance Repair is better than 97% of appliance repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aslan Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aslan Appliance Repair is better than 69% of appliance repair.B
69

Reviews for your job

Customers hired Aslan Appliance Repair for 8 kinds of job.

Aslan Appliance Repair for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$335
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 28

All 9 Google reviews tagged “Washer/dryer repair”

Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex V. Did a great job today very happy with the repairs

Washer/dryer repair
Pasha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service by Dimas, great work. My Samsung Washer was having an issue and was fixed in no time. 👏👏

Washer/dryer repair
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to schedule online, were able to come same day on a Saturday afternoon and returns Sunday morning to finish because he didn’t have the part on him. Will use again.

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came same day. Professional, friendly, knowledgeable. I would use them again!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Alihan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

God appliance

Electric shower repairExhaust hood repairsHousehold appliance installation+ Responsiveness+ Punctuality+ Quality
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and communicative. Tech was very friendly and honest about needed repair and cost. Would recommend.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
easy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were amazing! They added at least 3 years to my washing machine life. Responded quick, fixed my machine quick and for a fair price. Thanks guys!

Washing machine repairWasher/dryer repair+ Punctuality+ Quality+ Value
Rita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were here very quickly and were professional, friendly and very honest. We didn't want to spend much on an older dryer, and appreciated that they got the dryer running while we look for a new one. Would recommend to anyone and will certainly use them again. A+ !!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $50–100Washer/dryer repair

Price

$371+37% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair67$183–$365
Washing machine repair57$126–$371
Refrigerator repair48$253–$427
Dishwasher repair39$114–$390
Freezer repair28$176–$492
Oven repair14$139–$427
Stove & cooktop repair12$126–$429
Washer/dryer repair9$126–$335

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