Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Aslan Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%97+13.7Replies to reviews 7%69+4.9Craft & service penalty96−0.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Aslan Appliance Repair

Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 904 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aslan Appliance Repair is better than 88% of appliance repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aslan Appliance Repair is better than 80% of appliance repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aslan Appliance Repair is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aslan Appliance Repair is better than 97% of appliance repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aslan Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aslan Appliance Repair is better than 69% of appliance repair.B
69

Reviews for your job

Customers hired Aslan Appliance Repair for 8 kinds of job.

Aslan Appliance Repair for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Washing machine repair” · showing 20

Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Very good service

Great priceDryer repairWashing machine repair
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Oleg Ts

Paid $400–450Great priceWashing machine repair
Carmen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional employees. I highly recommend their services. Fixed my commercial washer.

Paid $500+Reasonable priceWashing machine repair
AprilLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent representative. Repair man came out the same day. Very respectful and knowledgeable!

Paid $300–350Reasonable priceDryer repairWashing machine repair
Alan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dimas did an excellent job and basically saved our washing machine! I would highly recommend.

Great priceWashing machine repair
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Aslan. They came out same day, very fair prices and Alex was very knowledgeable, professional and kind. I would definitely utilize them again.

Paid $300–350Reasonable priceWashing machine repair
Lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was fast and affordable on our washer repair. They came same day to fix washer

Washing machine repair
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex V fixed our Speed Queen fast

Washing machine repair
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

ALEX V. WAS VERY HELPFUL AND QUICK WITH DIAGNOSTICS!! VERY POLITE TOO

Washing machine repair
Cheryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I could not be more grateful or impressed with the service that Dimitri provided with the repair of our leaking washing machine. He came to our house with a very quick turnaround time after my initial phone call. He took the machine apart, assessed the situation and diagnosed the problem, ordered a part, and came…

Paid $300–350Great priceWashing machine repair
KunalLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very well communication, great service by Mr. DimaS. Got issue with my kenmore washer and Mr. Dimas helped us out in timely manner great service and price.

Paid $400–450Reasonable priceWashing machine repair
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dimas did great work!

Paid $450–500Washing machine repair
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My Technician was Khabib. He was prompt, courteous, knowledgeable, efficient and highly professional. I would ask for him again the next time I need appliance repair services from Aslan Appliance Repair. Thank you for a great consumer experience.

Paid $200–250Reasonable priceWashing machine repair
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aslan appliance did a great job fixing my washer and dryer! Alex V was very knowledgeable and explained everything up front. I highly recommend them

Reasonable priceDryer repairWashing machine repair
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot say enough good things about Aslan Appliance Repair! They were absolutely excellent from start to finish. Constantine came out to repair our washer and truly went above and beyond. We had multiple other people look at our stacked washer and dryer setup and tell us the repair would require at least two…

Paid $350–400Great priceWashing machine repairFreezer repair
Lloyd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, reasonable repair. Pleasant! Repaired by Dima S.

Paid $400–450Reasonable priceWashing machine repair
L.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleasant and respectful repairman: Kostia. I recommend this Aslan appliance repair.

Paid $100–150Great priceWashing machine repair
GregoryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew B was quick and professional in replacing the pump on our washing machine. Will use again!

Paid $400–450Reasonable priceWashing machine repair
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just finished up with Dan, the technician. He was great to work with. He was professional and dedicated toward solving our issue. I highly recommend him and this company.

Paid $200–250Great priceWashing machine repair
Eugenia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kostia fixed my washer, thank you Aslan appliance repair

Paid $500+Reasonable priceWashing machine repair

Show more washing machine repair reviews (37 more) →

Price

$371+37% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair67$183–$365
Washing machine repair57$126–$371
Refrigerator repair48$253–$427
Dishwasher repair39$114–$390
Freezer repair28$176–$492
Oven repair14$139–$427
Stove & cooktop repair12$126–$429
Washer/dryer repair9$126–$335

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