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Assisted Home Health and Hospice

Home health care service · Thousand Oaks, CA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%85+24Replies to reviews 8%57+4.7Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 70 child care agenciesPosition by Experts Score among all companies we track in this category. · better than 45%
4.7 ★★★★★ 25 Google reviews · 2 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Apr 2026latest review

Assisted Home Health and Hospice at a glance

Google reviewers rate Assisted Home Health and Hospice 4.7 out of 5 based on 25 reviews, with the owner responding to 32 percent of them. Customers frequently praise the punctuality, communication, and compassionate care provided during hospice, physical therapy, and nursing services. However, recurring criticisms highlight inconsistent caregiver coverage, particularly on weekends, and instances of billing for more hours than actually served.

  • Google rating: 4.7 out of 5 from 25 reviews (88% five-star).
  • Reviews on this page: 25 Google reviews (20 with written comments).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: April 10, 2026.
  • Service: Child Care Agency serving Thousand Oaks, California.

Data from Google, last updated November 13, 2026.

Score profile vs other child care agencies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction78Reliability85Craft & service–Value–Momentum100Replies to reviews57Satisfaction: 78 (median 83)Reliability: 85 (median 80)Momentum: 100 (median 100)Replies to reviews: 57 (median 67)
This companyChild Care Agencies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Assisted Home Health and Hospice: 78/100 on this factor. Category median: 83.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Assisted Home Health and Hospice: 85/100 on this factor. Category median: 80.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Assisted Home Health and Hospice: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Assisted Home Health and Hospice: 57/100 on this factor. Category median: 67.C
57

Bar = this company · dark tick = category median.

Star ratings

25 Google reviews we collected

  • 5 stars2288%
  • 4 stars14%
  • 3 stars14%
  • 2 stars00%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise18100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude950%
  • Would recommend317%
  • Quality & results211%
  • Communication211%
  • Speed & response16%
  • Honesty & trust16%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Megan Hall RN has been a real delight and caring and experienced nurse.”
  • “I recommend this company to anyone looking for hospice, home health or private duty nursing care.”
  • “Assisted Hospice provided excellent service in my dad's last months.”
  • “They clearly explained to me what is involved in hospice care and took care of all the details.”
  • “Ryan has been caring and efficient tending too my husband's needs with a great sense of humor.”
  • “Must have dependable help.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Assisted Hospice provided excellent service in my dad's last months. They clearly explained to me what is involved in hospice care and took care of all the details. The hospice nurse that attended my dad was incredible and kept open lines of communication.

Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Home Nurse Heather is wonderful! She is patient, thorough, and understanding. Nurse Heather takes her time with my mom and is very gentle and patient with her. She takes the time I need with answering my questions and concerns. She is truly professional and caring. Thank you for caring.

RhondaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dawn and Jackie were the best! They took exceptional care of my dad in his last days of life. Can't thank them enough.

Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shari and her team took exceptional care of my mother. They were kind, considerate, and respectful. Kept good communication with me

LS10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tammy, my physical therapist, was excellent. After transferring to outpatient PT at 7 Oaks, the therapist there said my 2 week progress in range of motion and strength was outstanding. I owe it all to Tammy!

Kathleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Assisted Home Health is excellent. They get in touch as soon as order is received and make it all easy. Linda H was my nurse and she was wonderful. Knowledgeable, kind, friendly and so helpful. Definite great source for home health needs.

Photos

Customer reviews

4.7 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Lynn Goodsell5 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Assisted Hospice provided excellent service in my dad's last months. They clearly explained to me what is involved in hospice care and took care of all the details. The hospice nurse that attended my dad was incredible and kept open lines of communication.

Colleen Krapff3 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Home Nurse Heather is wonderful! She is patient, thorough, and understanding. Nurse Heather takes her time with my mom and is very gentle and patient with her. She takes the time I need with answering my questions and concerns. She is truly professional and caring. Thank you for caring.

Rhonda BrantLocal Guide · 25 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dawn and Jackie were the best! They took exceptional care of my dad in his last days of life. Can't thank them enough.

Mary4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shari and her team took exceptional care of my mother. They were kind, considerate, and respectful. Kept good communication with me

LS Nagle10 reviewsTotal number of Google reviews LS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tammy, my physical therapist, was excellent. After transferring to outpatient PT at 7 Oaks, the therapist there said my 2 week progress in range of motion and strength was outstanding. I owe it all to Tammy!

Kathleen Mullen9 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Assisted Home Health is excellent. They get in touch as soon as order is received and make it all easy. Linda H was my nurse and she was wonderful. Knowledgeable, kind, friendly and so helpful. Definite great source for home health needs.

Response from the owner · 3 years ago

Hi Kathleen, thank you for the positive words about Linda and for the positive review!

Annette Carnahan9 reviewsTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Many nights left without a caregiver . Weekends hard to get coverage. Notice of non coverage comes too late. I asked for 2hrs but only get hour & half even though I'm charged for 2 hours. Love 2 of caregivers 5 day week care. I'm 80 and can't meet husband's needs. Must have dependable help. Ryan has been caring and efficient tending too my husband's needs with a great sense of humor. Always on time with a small and playfully playing with our dog. We're all happy to start the a.m. with Ryan. Great caregiver.

Mika Williamson1 reviewTotal number of Google reviews Mika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mother is 90 years old and has dementia. Kelly comes to check on her weekly and has been giving us much needed support, advice and guidance. She is always available and patiently answers any questions that we may have. Thank you so much, Kelly!!

Response from the owner · 3 years ago

Hello Mika, we are happy to hear Kelly is so helpful with your mother. Thank you for taking the time to submit a review.

Helle RasmussenLocal Guide · 15 reviewsTotal number of Google reviews Helle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an amazing nurse come home and help get us situated with my daughters PICC line. She taught me (the mom) everything about how to take care of the line, how to hook up the fluid, gov to flush the lines and how to change the dressing the right sterile way. Exceptional care.

Response from the owner · 3 years ago

Hi Helle, thank you for the kind words and wonderful review. We are happy to hear you are please with our nurse and the care and education she provided.

Mort K2 reviewsTotal number of Google reviews Mort has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have 2 excellent care givers and believe that both of them should receive a reward. They are Lindsay Schwartrz Lorenza Katz They have both been with me since the middle of April this year.. Have provided me with such excellent care, on a rating of one to ten they are worth at least 1,000 each

Response from the owner · 5 years ago

We are so happy to hear Lindsay and Lorenza did such a great job. Thank you for the review.

Assisted Home Health and Hospice on Google Maps →

Business details