Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Astraea Wellness Spa 4.8 out of 5 based on 47 reviews. Customers frequently praise the clean, peaceful atmosphere, skilled massage therapists, and the private infrared sauna experience, noting that high prices are justified by the quality of service. Recurring criticisms involve limited shower access without locker rooms, which can be inconvenient for travelers, and instances of rushed service or scheduling communication issues during peak times.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
47 Google reviews we collected
Phrases our text analysis found in 40 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing spa experience with spa lunge amenities have tea nice heated blanket and the massage therapist is exceptional as well the price is a on a high…”
“Such a wonderful experience every time we come here - from the saunas to the massages.”
“It was a lovely experience with wonderful staff - I would recommend it!”
“My massage was done by Mel, who I cannot recommend enough.”
“It was well worth it and we’ll definitely be back!”
“He asked for my problem areas and immediately went to work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Astraea Wellness Spa for 2 kinds of job. Pick one to see what they paid and said.
I had a really nice experience at this spa. The place was clean and relaxing, and the staff made me feel comfortable from the moment I arrived. My treatment was enjoyable and helped me unwind after a long week. Everything went pretty smoothly, and the atmosphere was peaceful. Overall, I was happy with the service…
The absolute worst experience. Staff (particularly the manager, Melissa) were rude and disrespectful of our time. My group felt rushed and uncomfortable. They hurried us out of our post sauna spa chair session to let an influencer in. Her camera guy was recording her every move. It was also dirty and didn’t feel…
Amazing spa experience with spa lunge amenities have tea nice heated blanket and the massage therapist is exceptional as well the price is a on a higher end but it is worth the price definitely if you book the hotel you have to book their spa as well !
I had a wonderful day at the Astraea spa. My Astraea Signature Massage with Jen was one of the most wonderful massages I have ever had - and I've been getting massages for over 25 years now. Jen was *truly* incredible. I also got a facial and body wrap with Emily - which was also delightful. The meditation chairs in…
Such a wonderful experience every time we come here - from the saunas to the massages. Next is to try facials. Really cannot go wrong booking here.
Had an absolutely exceptional experience at their sauna. You have your own private sauna room, own shower, refreshments, tea, towels, bathrobe.
| Job | Reviews | Category typical |
|---|---|---|
| Massage | 3 | — |
| Spa packages | 2 | — |
4.8 ★★★★★ 47 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had a really nice experience at this spa. The place was clean and relaxing, and the staff made me feel comfortable from the moment I arrived. My treatment was enjoyable and helped me unwind after a long week. Everything went pretty smoothly, and the atmosphere was peaceful. Overall, I was happy with the service and would consider coming back again sometime.
The absolute worst experience. Staff (particularly the manager, Melissa) were rude and disrespectful of our time. My group felt rushed and uncomfortable. They hurried us out of our post sauna spa chair session to let an influencer in. Her camera guy was recording her every move. It was also dirty and didn’t feel like it had been adequately stocked prior to our arrival. Someone in my group also had a creepy massage but that’s for another review.
Hello Harper, Thank you for taking the time to share your feedback. We are disappointed to hear about the experience you have described, as it does not reflect the level of service and care we strive to provide at Astrea Spa. We would have appreciated the opportunity to reach out to you personally to learn more about your concerns. Unfortunately, we have been unable to locate your appointment in our records. We genuinely value all feedback and would welcome the opportunity to better understand your experience. Please feel free to reach out to our General Manager, Keven, directly at [email protected]. We would be grateful for the opportunity to connect with you and address your concerns personally. Warmly, Astrea Wellness Spa
Great environment and experience.
Amazing spa experience with spa lunge amenities have tea nice heated blanket and the massage therapist is exceptional as well the price is a on a higher end but it is worth the price definitely if you book the hotel you have to book their spa as well !
I had a wonderful day at the Astraea spa. My Astraea Signature Massage with Jen was one of the most wonderful massages I have ever had - and I've been getting massages for over 25 years now. Jen was *truly* incredible. I also got a facial and body wrap with Emily - which was also delightful. The meditation chairs in the waiting area are SUPER cool - definitely don't miss out on that experience too!
Such a wonderful experience every time we come here - from the saunas to the massages. Next is to try facials. Really cannot go wrong booking here.
Had an absolutely exceptional experience at their sauna. You have your own private sauna room, own shower, refreshments, tea, towels, bathrobe.
Book the private sauna. Such a luxurious private little date. My fiancé and I absolutely loved it! Do 90 minutes; we will be back!
Everyone was super kind and accommodating. The custom facials & signature massage left my partner and I feeling rejuvenated and refreshed.
Mel is a wonderful massage therapist. Highly recommend!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
