Physical therapy clinic · Oak Park, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%99+28Replies to reviews 8%74+6.1Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 59%
5.0★★★★★119 Google reviews · 11 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Athletico Physical Therapy - Melrose Park at a glance
Athletico Physical Therapy in Melrose Park holds a five-star rating from 119 reviews, with the owner responding to 88 percent of feedback. Patients frequently cite post-surgical rehabilitation for knee, hip, and ankle injuries, noting that staff provide knowledgeable guidance and helpful home exercises. Recurring themes include friendly communication, easy insurance coordination, and a clean, welcoming environment. Reviewers highlight punctual appointments and personalized care that helps patients return to work or athletic activities without significant pain.
Google rating: 5.0 out of 5 from 119 reviews (97% five-star).
Reviews on this page: 119 Google reviews (92 with written comments, 3 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: April 27, 2026.
Service: Physical Therapist serving Oak Park, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Athletico Physical Therapy - Melrose Park: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Athletico Physical Therapy - Melrose Park: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Athletico Physical Therapy - Melrose Park: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Athletico Physical Therapy - Melrose Park: 74/100 on this factor. Category median: 74.B
74
Bar = this company · dark tick = category median.
Star ratings
119 Google reviews we collected
5.0of 5
5 stars11697%
4 stars22%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
99%praise
Praise12099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5949%
Would recommend2924%
Quality & results1815%
Communication65%
Speed & response54%
Honesty & trust32%
Price & value11%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Therapist and assistants extremely knowledgeable and helpful!”
“I highly recommend Athletico Melrose Park to anyone in need of physical therapy they genuinely make a difference.”
“The staff is super nice, and overall it’s been a great experience.”
“Athletico made it so easy to work with my insurance!”
“Experienced a fast recovery along with exercises to continue at home!”
“Everyone at Athletico is very friendly and genuinely want to see you get better.”
“I went in after I had surgery on my knee and I did not know what to expect but they explained everything and where very professional ans set reasonable goals.”
People customers mention
Vanessa18 reviews
Missy10 reviews
Melissa5 reviews
Lucy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKelsLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Therapist and assistants extremely knowledgeable and helpful! Highly recommend this location. Melissa , Vanessa and the assistants are very polite and care about your. Concerns.Everyone here makes you feel like family.
EEvelyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I want to share my experience with the phenomenal team at Athletico in Melrose Park. After my robotic hip replacement surgery, they played a huge role in my recovery , and today, I truly feel better than ever.
Vanessa, Missy, Lucy, and Daniel were incredible throughout my entire rehabilitation journey. They treated…
FFatiyyahLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I absolutely love this place. The staff is so sweet and professional. They really make you feel at home. I recommend this place to everybody. Vanessa and Missy are wonderful.
SSharon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
My experience at Athletico was very helpful to me my Therapists really work with me I would recommend people to this company , they are great love them all!Thank you Sharon Rasley
CCelinetteLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I was referred to Athletico Physical Therapy by my doctor after I had an artificial tear in my ankle, and I’m so glad I came here. Everyone has been so sweet and accommodating from day one. The exercises they give are really helpful, and they take the time to make sure you’re comfortable and doing everything…
DDebra12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excellent experience at Athletico, Melrose Park, IL. Great therapist (Vanessa) and assistants. Wonderful to be greeted by front desk staff upon arrival. Athletico made it so easy to work with my insurance!!Experienced a fast recovery along with exercises to continue at home!! Therapist and assistants extremely knowledgeable and helpful! Highly recommend!!!
Therapist and assistants extremely knowledgeable and helpful! Highly recommend this location. Melissa , Vanessa and the assistants are very polite and care about your. Concerns.Everyone here makes you feel like family.
Response from the owner · 6 months ago
Kels, thank you for your wonderful feedback! We're happy to hear that you found our therapists and assistants knowledgeable and helpful. It's great to know that Melissa, Vanessa, and the team made you feel like family and addressed your concerns with care. Your recommendation means a lot to us at Athletico Physical Therapy - Melrose Park.
E
Evelyn Haynes2 reviewsiTotal number of Google reviews Evelyn has written across all businesses on Google Maps, not just this one.
I want to share my experience with the phenomenal team at Athletico in Melrose Park. After my robotic hip replacement surgery, they played a huge role in my recovery , and today, I truly feel better than ever.
Vanessa, Missy, Lucy, and Daniel were incredible throughout my entire rehabilitation journey. They treated me with so much kindness, patience, and encouragement every step of the way. Their support made a challenging time so much easier, and I always felt like I was in great hands.
Because of this team, I feel brand new. I’m so grateful for the care and dedication they showed me. I highly recommend Athletico Melrose Park to anyone in need of physical therapy they genuinely make a difference.
Response from the owner · 6 months ago
Evelyn, thank you for sharing your wonderful experience with Athletico Physical Therapy - Melrose Park. We are so pleased to hear that our team, including Vanessa, Missy, Lucy, and Daniel, provided you with the kindness, patience, and encouragement you needed during your recovery. It's rewarding to know that their support made such a positive impact on your rehabilitation journey. Your recommendation means a lot to us, and we are grateful for your kind words.
F
Fatiyyah BigbyLocal Guide · 10 reviewsiTotal number of Google reviews Fatiyyah has written across all businesses on Google Maps, not just this one.
I absolutely love this place. The staff is so sweet and professional. They really make you feel at home. I recommend this place to everybody. Vanessa and Missy are wonderful.
Response from the owner · 6 months ago
Fatiyyah, thank you for your wonderful review! We are thrilled to hear that you love Athletico Physical Therapy - Melrose Park. It's great to know that our staff, especially Vanessa and Missy, made you feel at home and provided a professional experience. Your recommendation means a lot to us.
S
Sharon Easley1 reviewiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
My experience at Athletico was very helpful to me my Therapists really work with me I would recommend people to this company , they are great love them all!Thank you Sharon Rasley
Response from the owner · 6 months ago
Sharon, we're happy to hear that your experience at Athletico Physical Therapy - Melrose Park was so positive and helpful. It's wonderful to know that our therapists made a significant impact and that you feel confident recommending us to others. Thank you for your kind words and support!
C
Celinette PenaLocal Guide · 21 reviewsiTotal number of Google reviews Celinette has written across all businesses on Google Maps, not just this one.
I was referred to Athletico Physical Therapy by my doctor after I had an artificial tear in my ankle, and I’m so glad I came here. Everyone has been so sweet and accommodating from day one. The exercises they give are really helpful, and they take the time to make sure you’re comfortable and doing everything correctly. The staff is super nice, and overall it’s been a great experience. I definitely feel like coming here has helped me a lot!
Response from the owner · 6 months ago
Celinette, we're happy to hear that your experience at Athletico Physical Therapy - Melrose Park has been so positive. It's wonderful to know that our team has been sweet and accommodating, and that the exercises have been helpful for your recovery. We strive to ensure our patients feel comfortable and supported, and it’s great to hear that you felt this way. Thank you for sharing your experience and for your kind words about our staff.
D
Debra Greenwood12 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Excellent experience at Athletico, Melrose Park, IL. Great therapist (Vanessa) and assistants. Wonderful to be greeted by front desk staff upon arrival. Athletico made it so easy to work with my insurance!!Experienced a fast recovery along with exercises to continue at home!! Therapist and assistants extremely knowledgeable and helpful! Highly recommend!!!
Response from the owner · 8 months ago
Debra, we're delighted to hear about your excellent experience at Athletico Melrose Park! It's wonderful that Vanessa and the team made your recovery smooth and that our front desk staff contributed positively to your visits. Thank you for your high recommendation!
B
Bob2 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
The team at Melrose Park Athletico did an awesome job for my rehab. I saw them for a year for rotator cuff surgery. They got me back to work, and enjoying life again. I would highly recommend them for any rehab.
Thanks so much, Vanessa, Missy, Daniel, and Lucy
Response from the owner · 7 months ago
Bob, we're delighted to hear about your positive experience with the team at Athletico Melrose Park. It's wonderful to know that Vanessa, Missy, Daniel, and Lucy were able to support your recovery and help you get back to enjoying life. Thank you for your high recommendation!
D
Durval Vazquez2 reviewsiTotal number of Google reviews Durval has written across all businesses on Google Maps, not just this one.
I have to say this place is fantastic and felt very comfortable and they were always caring for my needs in recovering from my ankle. The staff was very nice and welcoming all the time. I am totally healed and very grateful that we have places and staff and they made to sure that I recovered from my injury. Totally recommended!!!
Response from the owner · 8 months ago
Berenice, we're delighted to hear that you found Athletico - Melrose Park to be fantastic and that our team made you feel comfortable and cared for during your recovery. It's wonderful to know you're fully healed and grateful for our staff's support. Thank you for your high recommendation!
T
Tammy Castronova5 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Great experience for my first time having physical therapy. Staff is very friendly and pleasant to talk with. Vanessa is the best she follows up even after you have completed all your sessions. Should I need therapy again in the future I will definitely go back to see Vanessa.
Response from the owner · 8 months ago
Tammy, we're delighted to hear about your wonderful experience at Athletico - Melrose Park! It's fantastic that Vanessa and the team made a positive impact on your therapy journey. We look forward to welcoming you back if you ever need us again.
