Physical therapy clinic · Oak Park, IL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%98+27.7Replies to reviews 8%99+8.2Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 64%
5.0★★★★★182 Google reviews · 6 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Athletico Physical Therapy - River Forest at a glance
Google reviewers rate Athletico Physical Therapy in River Forest five stars based on 182 reviews, with the owner responding to 83% of feedback. Patients frequently cite effective treatment for knee, shoulder, hip, and vestibular conditions, noting that therapists provide detailed explanations and personalized exercise plans. The facility is described as clean and well-organized, with staff praised for professionalism, punctuality, and clear communication regarding recovery expectations. No recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 182 reviews (98% five-star).
Reviews on this page: 182 Google reviews (173 with written comments, 1 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 4, 2026.
Service: Physical Therapist serving Oak Park, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Athletico Physical Therapy - River Forest: 96/100 on this factor. Category median: 96.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Athletico Physical Therapy - River Forest: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Athletico Physical Therapy - River Forest: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Athletico Physical Therapy - River Forest: 99/100 on this factor. Category median: 74.A
99
Bar = this company · dark tick = category median.
Star ratings
182 Google reviews we collected
5.0of 5
5 stars17898%
4 stars32%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 173 written reviews
100%praise
Praise242100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10844%
Would recommend5021%
Quality & results3916%
Communication208%
Speed & response146%
Honesty & trust104%
Price & value21%
What customers talk about
We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Appointments were easy to schedule and everyone was incredibly professional.”
“I will definitely recommend them to anyone who has issues where a PT is needed.”
“I had a great experience and Brandon did a great job with my excise and I feel better with my leg.”
“Lynn explained to me in great detail about my shoulder issue so I could get a better understanding of what I was going through and how each exercise…”
“I was initially hesitant to work with multiple therapists, but it quickly became one of the biggest advantages.”
“This review is long overdue—and one I’m genuinely excited to write.”
“Max was especially helpful in navigating some tricky billing situations with professionalism and care.”
People customers mention
Shane16 reviews
Erik13 reviews
Kari11 reviews
Josie10 reviews
Eric9 reviews
Eduardo8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDave13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I was referred to Athletico by my doctor for knee issues I have had for years. I admit I was a bit skeptical, but the Athletico team made the difference! My knee is greatly improved and I am thrilled. Thanks to the entire team, especially Jackie W. for everything they did!
KKatherine3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great staff who managed a challenging problem with patience and creative solutions. Appointments were easy to schedule and everyone was incredibly professional. Truly appreciated how everyone worked with me.
JJimLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Just finished a month-long series of sessions working on my knee. The treatment and exercises have been very effective. Erik and the other PTs and professional staff have been excellent -- knowledgable, skilled, and just good people. Very nice, positive, friendly vibe about the entire place.
This is my third…
VVirginia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had a great experience and Brandon did a great job with my excise and I feel better with my leg. He is good at what he does.
BBill4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Erik is expert and thorough. I'm confident we have a solid plan for my recovery.
DDebbie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience working work the staff at Athletico In River Forest, IL. Lynn Goh was my primary physical therapist and I am truly grateful to have had the opportunity to work with her. I had a rotator cuff tear from years of martial arts. Lynn designed and tailored my program based on my physical…
I was referred to Athletico by my doctor for knee issues I have had for years. I admit I was a bit skeptical, but the Athletico team made the difference! My knee is greatly improved and I am thrilled. Thanks to the entire team, especially Jackie W. for everything they did!
Response from the owner · 3 weeks ago
Dave, thank you for sharing your experience with Athletico Physical Therapy - River Forest. We're happy to hear that your knee has greatly improved and that our team, especially Jackie W., made a positive impact on your recovery. Your kind words and 5-star rating mean a lot to us. We are pleased that we could help you with your knee issues and contribute to your well-being.
K
Katherine Rose3 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Great staff who managed a challenging problem with patience and creative solutions. Appointments were easy to schedule and everyone was incredibly professional. Truly appreciated how everyone worked with me.
Response from the owner · 3 weeks ago
Katherine, thank you for sharing your positive experience with Athletico Physical Therapy - River Forest. We are happy to hear that our staff's patience and creative solutions made a difference in managing your challenging problem. It's great to know that scheduling appointments was easy and that our team's professionalism stood out to you. We truly appreciate your kind words and are glad we could work with you effectively.
J
Jim WhiteLocal Guide · 44 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Just finished a month-long series of sessions working on my knee. The treatment and exercises have been very effective. Erik and the other PTs and professional staff have been excellent -- knowledgable, skilled, and just good people. Very nice, positive, friendly vibe about the entire place.
This is my third or fourth time to use this Athletico outpost over the last 10 or so years for various infirmities. Each time the experience has been first rate.
--
Response from the owner · 2 months ago
Jim, thank you for sharing your experience at Athletico Physical Therapy - River Forest. We're happy to hear that the treatment and exercises for your knee were effective. Erik and the team are dedicated to providing knowledgeable and skilled care, and it's great to know you felt the positive and friendly atmosphere. We're pleased to have been your choice for physical therapy over the years and appreciate your continued trust in us.
V
Virginia Panico2 reviewsiTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
I had a great experience and Brandon did a great job with my excise and I feel better with my leg. He is good at what he does.
Response from the owner · 2 months ago
Virginia, we're happy to hear about your great experience at Athletico Physical Therapy - River Forest. It's wonderful that Brandon's expertise has helped improve your leg. Thank you for sharing your positive feedback!
B
Bill Ryan4 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Erik is expert and thorough. I'm confident we have a solid plan for my recovery.
Response from the owner · 2 months ago
Bill, thank you for sharing your positive experience with Athletico Physical Therapy - River Forest. We're happy to hear that Erik's expertise and thorough approach have given you confidence in your recovery plan. Your feedback is greatly appreciated and reinforces our commitment to providing excellent care.
D
Debbie Kong2 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
I had a great experience working work the staff at Athletico In River Forest, IL. Lynn Goh was my primary physical therapist and I am truly grateful to have had the opportunity to work with her. I had a rotator cuff tear from years of martial arts. Lynn designed and tailored my program based on my physical capabilities and needs. Always supportive she was consistent in following up on my home exercise program and adjusted as needed. The physical therapy has improved my overall flexibility, mobility, and strength and I have very little pain utilizing my shoulder now.
Lyn is a dedicated physical therapist and you’ll leave with an understanding of how to maintain your recovery with aftercare and the opportunity to check in for a follow up if needed. I highly recommend Athletico In River Forest.
Response from the owner · 3 months ago
Debbie, thank you for sharing your wonderful experience at Athletico Physical Therapy - River Forest. We are happy to hear that Lynn Goh provided you with such exceptional care and tailored your program to meet your specific needs. It's great to know that your physical therapy has significantly improved your flexibility, mobility, and strength, and that you are experiencing minimal pain now. Lynn's dedication and support truly make a difference, and we appreciate your recommendation. Your feedback is invaluable to us.
R
Roberta Borst5 reviewsiTotal number of Google reviews Roberta has written across all businesses on Google Maps, not just this one.
Roberta, thank you for your wonderful feedback! We are happy to hear that you had such a positive experience with our therapists at Athletico Physical Therapy - River Forest. It's great to know that the explanations and friendly environment contributed to your meaningful improvement. We're also pleased that you found our location accessible. Your kind words mean a lot to us!
P
Patricia LowryLocal Guide · 13 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
I've learned a lot and it's been a pleasure meeting everyone here at Athletico. Lana, Jackie, Max, Abbey, Eduardo and Erik. You've all been so helpful, patient and thorough in my recovery. I won't forget you! Thank you so much. Hugs, Pat Lowry
Response from the owner · 3 months ago
Patricia, thank you for your wonderful feedback! We're happy to hear that your experience at Athletico Physical Therapy - River Forest has been so positive. It's great to know that Lana, Jackie, Max, Abbey, Eduardo, and Erik were able to contribute to your recovery journey. Your kind words mean a lot to our team. Thank you for sharing your experience with us!
D
Dana Mellecker6 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Great team. Eric helped me with my herniated disc. I liked how he developed a custom program for my specific issues.
Response from the owner · 3 months ago
Dana, thank you for your wonderful feedback! We're happy to hear that Eric was able to assist you with a custom program for your herniated disc. Our team at Athletico Physical Therapy - River Forest is dedicated to providing personalized care, and it's great to know we met your expectations.
C
Connor Chien2 reviewsiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Brandon was very good, he had all the latest research backing the exercises we did and it helped a ton. All the workers were very friendly and the facility was very clean and well maintained. Very good service overall.
Response from the owner · 4 months ago
Connor, we're happy to hear about your positive experience at Athletico Physical Therapy - River Forest. It's great to know that Brandon's expertise and use of the latest research made a significant impact on your therapy. We're also pleased that you found our team friendly and our facility well-maintained. Thank you for your kind words and for giving us a perfect rating.
