Kathleen szymanski2 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleScott has been very helpful, patient and knowledgeable.
ATI Physical Therapy
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%90+25.4Replies to reviews 8%100+8.2Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#130 of 181 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 28%
4.9 ★★★★★ 144 Google reviews · 11 photos
94%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
Oct 2026latest review
ATI Physical Therapy at a glance
Google reviewers rate ATI Physical Therapy 4.9 out of 5 stars based on 144 reviews, with the owner responding to 69% of comments. Patients frequently praise the staff's friendliness, patience, and knowledge, noting that therapists clearly explain exercises and adapt home programs to individual needs. The clinic is described as a clean, quiet environment where sessions last one hour and include updated equipment. Some reviewers highlight the team's assistance with insurance advocacy and their ability to accommodate Spanish speakers. No recurring criticisms or low-star patterns appear in the provided excerpts.
- Google rating: 4.9 out of 5 from 144 reviews (94% five-star).
- Reviews on this page: 144 Google reviews (68 with written comments, 2 with photos).
- Owner responses: the business replied to 69% of reviews.
- Most recent review: October 27, 2026.
- Service: Physical Therapist serving Milwaukee, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ATI Physical Therapy: 91/100 on this factor. Category median: 96.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ATI Physical Therapy: 90/100 on this factor. Category median: 96.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ATI Physical Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ATI Physical Therapy: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
144 Google reviews we collected
- 5 stars13594%
- 4 stars75%
- 3 stars00%
- 2 stars11%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
- Praise63100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3962%
- Would recommend1422%
- Quality & results813%
- Communication12%
- Honesty & trust12%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Scott has been very helpful, patient and knowledgeable.”
“Excellent service, great professionals—100% recommended.”
“He brought professionalism, patience, and attention to detail to my Functional Capacity Evaluation.”
“The PTs do a good job of explaining the exercises and constantly check in to see how you’re feeling.”
“…e most supportive nice and helpful people I’ve ever worked with and I genuinely recommend this place for physical therapy.…”
People customers mention
- Scott 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I highly recommend Zach at ATI Physical Therapy. He brought professionalism, patience, and attention to detail to my Functional Capacity Evaluation. Going through an evaluation while dealing with an injury can be stressful, and I appreciated his thorough approach to assessing my abilities and limitations. Zach’s…
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Muy cómodo el lugar con un personal muy atento y muy amables en realidad lo recomiendo 100%
Oso1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Encouraging and supportive environment. The PTs do a good job of explaining the exercises and constantly check in to see how you’re feeling. Helped me tremendously with my back. Thanks ATI.
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Such an amazing experience! You get a helpful, kind, but most importantly, knowledgeable staff that will provide a smooth transition between therapy and treatment. Highly recommend this place.
ASHLIYANNAH1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
is amazing to go there the help I get and the way they talk to me helping me through this time I only say thank you so much
blLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
feels like a clean and quiet sanctuary on a busy street. Everyone is very professional here. Some of the physical therapists speak spanish, which is a plus
Photos
Customer reviews
4.9 ★★★★★ 144 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Richard1 reviewTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Zach at ATI Physical Therapy. He brought professionalism, patience, and attention to detail to my Functional Capacity Evaluation. Going through an evaluation while dealing with an injury can be stressful, and I appreciated his thorough approach to assessing my abilities and limitations. Zach’s report carefully documented the physical challenges I experienced, including difficulty with prolonged sitting, standing, and certain movements. I appreciated having a detailed assessment that could help my doctor understand my current abilities and guide the next steps in my recovery. Thank you, Zach, for your time, care, and dedication. I would recommend him to anyone looking for a knowledgeable physical therapist who takes their evaluation seriously.
Mary Sabater4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMe encanta. Son muy profesionales. Los recomiendo al 100%
Citlaly Mejia1 reviewTotal number of Google reviews Citlaly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSúper excelente el trato muy bien
Karina Curry1 reviewTotal number of Google reviews Karina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe staff was very nice friendly n very cooperative with me always
Emily Ortega2 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing, Caring, Staff
Dana PidrahitaLocal Guide · 2 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelente servicio
Daniel Stoeber6 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people and amazing service!!
Raimundo Andueza2 reviewsTotal number of Google reviews Raimundo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service, great professionals—100% recommended.
Jonathan Rivera mercado1 reviewTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuy cómodo el lugar con un personal muy atento y muy amables en realidad lo recomiendo 100%
Business details
- Address: 1224 Miller Park Way, West Milwaukee, WI 53214
- Phone: (414) 847-2971
- Website: locations.atipt.com
- Service area: Milwaukee, WI