How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREAtiyeh Bros. Eugene Rug & Carpet Cleaning
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 322 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Atiyeh Bros. Eugene Rug & Carpet Cleaning for 5 kinds of job.
Atiyeh Bros. Eugene Rug & Carpet Cleaning for carpet steam cleaning
Clear ✕All 50 Google reviews tagged “Carpet steam cleaning” · showing 40
Great service, good communication.
Both Deb in the office and Nick in the workroom could not have given us quicker or more personal attention. Nick educated us about the whole cleaning process. It was very interesting.
Mike, as usual, did a great job. He was timely and very thorough. We appreciate his excellent servixe.
Very pleased...great, professional technician. He tackled very dirty carpet with pet stains and they look like new. Will definitely use again.
We have had Atiyeh Bros clean our carpets over the years and have always been happy with their zervi e. We had Mike come and clean our carpets recently and were very happy with the work done and Mike is a very pleasant man.
They came to the house for pick up and delivery. Both instances they were on time, professional and very friendly. Always look forward to my interactions with all connected to my service.
Friendly, thorough and efficient.
Both Debbie and James were kind, knowledgeable so helpful. We are 100% satisfied with the cleaning of our 3 carpets and the purchase of 3 pads.
My carpets were wrecked from years of children and pets making messes- it’s incredible the new life Atiyeh Bros. was able to give the space! My carpets look amazing and the technician went above and beyond ensuring I was happy with the final look. I highly recommend this great, local company!
A few years ago I bought a 2nd hand wool rug and last year my elderly kitty had frequent accidents on it. I was at my wits end attempting to deal with the odor. I'm so glad I brought my rug in to Atiyah Bros. for cleaning and really appreciated the friendly and experienced technician James, who explained the whole…
Customer service oriented. Very friendly. Honest estimate of how long carpet cleaning would require and tolerance of carpet to the hot water.
The two men who picked up the carpet were very knowledgeable about this Chinese carpet that is hand carved. They were not satisfied with one cleaning so they kept it longer to clean it twice and they brought it back looking very good. Very professional. I was very satisfied.
Second time I’ve used Atiyeh to clean my carpets. Easy to schedule, super nice people and excellent work for a reasonable price. I’ll never use anyone else.
We’ve had Mike come several times over the years and always appreciate his hard work and the outcome. He’s great!
Excellent cleaning of my rug but especially wonderful, kind staff.
My wool rug was brought back to original beauty. Great service and great people. Eugene is lucky to have this service
Great service at drop off and pick up. Randy was extremely helpful at drop off with cleaning and repair of a family heirloom silk rug.
From drop off to pick up, everyone was so helpful and nice.
Atiyeh Bros. was awesome as always. Deb and Larry did a great job getting our carpet cleaned on time, especially given that we had an unexpected event that required our rug to be expedited. Thank you and we look forward to seeing you all again!
I brought in a very cherished braided rug madr by our granndmother . It was it's it's first professional cleaning I think ever. James greeted me and his care and consideration of " our baby" eliminated any of my fear of it turning out as perfect as it did.. Thank you all so much!
Very professional and kind staff. Great job cleaning my rugs. New puppy mistakes made it critical we took the rugs in to clean. Been using for over 25 years.
Brought in one area rug and staff met me at my car to take it in. Friendly, professional staff made the whole experience pleasant and efficient.
Couldn't have been better. Carpet looks perfect and the service technician was outstanding.
I had a small hand woven carpet cleaned which had seen several years of hard use in our kitchen. They did a great job and the people are really helpful. Nick explained the options and likely results clearly.
The employees who picked up the rugs are knowledgeable, friendly and helpful. The rug that they returned was a different color, it was so clean. It looked great in my living room! Thank you very much
Great service and knowledgeable, friendly staff
We had 2 sheepskin rugs cleaned. The staff is so friendly and helpful. We have had our big living room rugs cleaned a few times and it always looks good as new. Love these guys!
I have been taking my area rugs to Atiyeh Brothers for many years and they are a wonderful company to work with - Professional, courteous and what’s most important, they do an excellent job cleaning and repairing rugs! I I would not trust having my mideastern rugs, cleaned anywhere else!
We recently had three carpets cleaned. They drove from Eugene to Medford to pick them up at our house and then returned them to three weeks later. We were very pleased with the service provided. Greg and Larry were very professional and friendly, we throughly enjoyed them. What a great service and the carpets…
Hand knotted Persian Rug that was evaluated and deemed worthy of cleaning. Absolutely Gorgeous! Thank You
We rely on Atiyeh’s to restore our carpets and upholstery to optimal condition. That’s exactly what James did Wednesday. He thoroughly cleaned carpets in the living room and primary bedroom, as well as two sofas and a wingback chair. We was efficient, pleasant and professional.
Excellent work and knowledgeable person. Gave helpful suggestions and was a most pleasant person with great sense of humor. Our carpets look great and we will be glad to have our carpets cleaned by Atiyeh Brothers next time.
Mike and James are great! Both do a careful & thorough job cleaning our carpets. This is our 10th annual cleaning by him. Atiyeh Bros was recommended to us by our carpet installer. We love their service!
Thank you Atiyeh Brothers. Jim was wonderful … insightful explanations, worked diligently for best results, helpful recommendations and a really nice, thoughtful person. Thank you for sending him on this job for us
We have used Atiyeh Brothers for cleaning our rugs for years. Their service is always thorough, effective, and on time, I can’t imagine going anywhere else to have our rugs cleaned.
Excellent work, timely turn around, excellent customer service and clean facilities. Thanks Atiyeh Bros! Grateful for your professional work!
Great attention to detail. Really helpful. Enjoyed working with Larry. He explained everything well.
Wonderful! They carry your rugs for you, are friendly and professional, clear about pricing, offer discounts. And the rugs always look beautiful when you pick them up! Thank you!
They do a great job.
I had two services performed, carpet cleaning on the condo I purchased, and area rug cleaning of a very old wool braided rug. Mike cleaned my carpet professionally and it came out looking great! Cleaning the area rug took a little longer than promised, but it was worth the wait. The colors look brighter than ever…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 61 | $158–$434 |
| Carpet steam cleaning | 50 | $153–$315 |
| General carpet cleaning | 19 | $146–$303 |
| Pet stain & odor removal | 13 | $144–$260 |
| Upholstery cleaning | 9 | $170–$340 |
