Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Atlas Heating and Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Atlas Heating and Air Conditioning

Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 605 Google reviews

📞 Call (510) 488-4152Request a call backWebsite ↗

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlas Heating and Air Conditioning is better than 93% of heat pump installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlas Heating and Air Conditioning is better than 92% of heat pump installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlas Heating and Air Conditioning is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 59% of heat pump installation services.C
59

Reviews for your job

Customers hired Atlas Heating and Air Conditioning for 8 kinds of job.

Atlas Heating and Air Conditioning for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$414–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 28

All 4 Google reviews tagged “Ductless heating & A/C services”

Joanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Besides repairing my ducts, Nick Reno went above and beyond to remove a large, mummified opossum from my crawl space that no other company had. We assume that that poor animal had ripped the ducts while attempting to exit from under the house. I highly recommend this company.

HVAC duct & vent cleaningDuctless heating & A/C servicesHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Keith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Overall very good, sometimes tough with coordinating the entire job with outside contractors they recommended. .

Ductless heating & A/C services+ Quality
Rachael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technicians were on-time, professional, and personable. They performed furnace maintenance and fixed a ductless system that had been installed incorrectly by another company. We’re very happy with their work and they will be our first call should we need further work.

Ductless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Price

$227-50% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair70$188–$867
Heating system maintenance62$78–$293
HVAC system maintenance54$114–$453
Heating system installation51$1.4k–$2.4k
Install AC26$1.6k–$3.7k
Install thermostat25$275–$721
A/C system maintenance23$78–$351
Repair HVAC21$57–$738

Compare with

Mr. Poppy Air, Electric, and Heating logoMr. Poppy Air, Electric, and HeatingExperts Score 98Oakland · 4.97★California HVAC logoCalifornia HVACExperts Score 96Oakland · 4.95★Breathable logoBreathableExperts Score 91Oakland · 4.94★