Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Atlas Heating and Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Atlas Heating and Air Conditioning

Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 605 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlas Heating and Air Conditioning is better than 93% of heat pump installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlas Heating and Air Conditioning is better than 92% of heat pump installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlas Heating and Air Conditioning is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 59% of heat pump installation services.C
59

Reviews for your job

Customers hired Atlas Heating and Air Conditioning for 8 kinds of job.

Atlas Heating and Air Conditioning for HVAC duct & vent repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$275–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 25

All 6 Google reviews tagged “HVAC duct & vent repair”

KristenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We just completed a very big job with Atlas. They actually quoted it for us two years ago, but Bob came out a few months ago and patiently looked at everything again, ultimately confirming the bid from two years before without raising the prices! We have two HVAC systems in our house because our top floor does not…

Great priceHVAC duct & vent repairInstall AC
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All aspects of our interactions with Atlas have been top notch, from the assessment of what equipment we needed (replacing gas furnaces with heat pumps), to the efficient, even though challenging, installation work, and subsequent follow-up with inspections and trouble-shooting. The team has been very professional…

Heating system installationHVAC duct & vent repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We did an over two year restoration and remodel of our home. Atlas was our HVAC contractor for our heating and cooling. They designed, engineered, fabricated and reworked our entire heating system for better performance. Two zones were created for better energy usage. Then air conditioning was installed. All of the…

HVAC duct & vent cleaningHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Gretchen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system installationHVAC duct & vent repair

Price

$227-50% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair70$188–$867
Heating system maintenance62$78–$293
HVAC system maintenance54$114–$453
Heating system installation51$1.4k–$2.4k
Install AC26$1.6k–$3.7k
Install thermostat25$275–$721
A/C system maintenance23$78–$351
Repair HVAC21$57–$738

Compare with

Mr. Poppy Air, Electric, and Heating logoMr. Poppy Air, Electric, and HeatingExperts Score 98Oakland · 4.97★California HVAC logoCalifornia HVACExperts Score 96Oakland · 4.95★Breathable logoBreathableExperts Score 91Oakland · 4.94★