Analyzing 6,735,6476.7M ReviewsFor 18,99719K Experts

Experts Reviews · Company report
Atlas Heating and Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Atlas Heating and Air Conditioning

Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 605 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlas Heating and Air Conditioning is better than 93% of heat pump installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlas Heating and Air Conditioning is better than 92% of heat pump installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlas Heating and Air Conditioning is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlas Heating and Air Conditioning is better than 59% of heat pump installation services.C
59

Reviews for your job

Customers hired Atlas Heating and Air Conditioning for 8 kinds of job.

Atlas Heating and Air Conditioning for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 22

All 13 Google reviews tagged “Thermostat repair”

john4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very on-time regarding their schedule, ready to fix any "glitches" with a new, working Thermostat ,, and to return with small adjustments. In the process they found "deeper problems? with a 30 plus year-old forced air furnace, which we have worked around for the moment. Very competent group.

Heating system maintenanceThermostat repair+ Professionalism+ Value
Francine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service techs were on time and knowledgeable. Very responsive to an emergency situation. Atlas has my highest recommendation!

Heating system maintenanceInstall thermostatHeating system repair+ Responsiveness+ Punctuality+ Quality
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Atlas Heating and Air Conditioning to install my wireless thermostat, do minor repairs on my HVAC system; but they really came through when I had to replace my blower motor. they cleaned up after themselves. The staff is always friendly, professional and on time.

A/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Altas has been our go-to for furnace maintenance for over a decade. They are reasonably priced, very responsive, professional, and a pleasure to work with.

HVAC system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Marla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Several years ago, they replaced my very old furnace. They did a great job.

Thermostat repairService not listed+ Responsiveness+ Punctuality+ Quality
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Chasing electrical/electronic GREMLINS is some kind of punishment from ZEUS! 🤪 It is something I’m Very familiar with, and it can go on for what seems an eternal Marathon.... The Atlas crew has been our providers of HVAC installs and phenomenal service for...50 YEARS! Personally dealing with true Professionals…

A/C system maintenanceInstall thermostatA/C system repair
Diego12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system repairThermostat repair+ Professionalism
KevisLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Value
Jared5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Luke5 years ago★★★★★

Rating only, no written review.

A/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Heating system maintenanceThermostat repair+ Quality
KyuLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repairThermostat repair+ Responsiveness+ Punctuality+ Quality

Price

$227-50% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair70$188–$867
Heating system maintenance62$78–$293
HVAC system maintenance54$114–$453
Heating system installation51$1.4k–$2.4k
Install AC26$1.6k–$3.7k
Install thermostat25$275–$721
A/C system maintenance23$78–$351
Repair HVAC21$57–$738

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