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Atomic Tech

Appliance repair service · Kettering, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%87+12.3Replies to reviews 7%100+7.1Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 31 dishwasher repair servicesPosition by Experts Score among all companies we track in this category. · better than 17%
4.7 ★★★★★ 664 Google reviews · 23 photos
90%five-star reviews
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$203typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Atomic Tech at a glance

Customers frequently cite punctuality, clear communication, and thorough diagnostics as strengths of the appliance repair service. Technicians are described as professional and efficient in fixing issues with ovens, refrigerators, and washers. However, recurring criticisms involve high diagnostic fees for non-appliance issues, long wait times for parts, and repairs that fail to resolve problems within the short warranty period.

  • Google rating: 4.7 out of 5 from 664 reviews (90% five-star).
  • Reviews on this page: 664 Google reviews (531 with written comments, 4 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Dishwasher Repair Service serving Kettering, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other dishwasher repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

Satisfaction71Reliability53Craft & service100Value87Momentum100Replies to reviews100Satisfaction: 71 (median 86)Reliability: 53 (median 81)Craft & service: 100 (median 94)Value: 87 (median 97)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
Atomic TechDishwasher Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atomic Tech: 71/100 on this factor. Category median: 86.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atomic Tech: 53/100 on this factor. Category median: 81.C
53
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atomic Tech: 100/100 on this factor. Category median: 94.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atomic Tech: 87/100 on this factor. Category median: 97.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atomic Tech: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atomic Tech: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

664 Google reviews we collected

  • 5 stars60090%
  • 4 stars142%
  • 3 stars20%
  • 2 stars51%
  • 1 star436%

Praise vs complaints

Phrases our text analysis found in 531 written reviews

  • Praise89296%
  • Complaints374%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5929%
  • Reasonable9949%
  • Overpriced105%
  • Not sure3316%
$203-31% vs typical dishwasher repair services

Middle half of what 162 customers paid ($114–$340) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude29732%
  • Speed & response20222%
  • Quality & results18720%
  • Communication9811%
  • Would recommend9310%
  • Price & value293%
  • Honesty & trust232%

What customers talk about

We read 531 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was quick, informative, and patient while explaining the problem and suggested solution options.”
    “They are the most unprofessional company I’ve ever dealt with.”
  • “Conrad was very thorough and patient in his repair of our refrigerator, on time as well”
  • “The person worked thoroughly for a long time to clean the machine to clean the pipes to make sure everything is working outstanding job.”
    “We paid 130 dollars for an appliance issue and the appliance is still broken.”
  • “Ryan explained what was needed, showed me the worn out parts and had my washer running in less than an hour.”
  • “Highly recommend using Atomic Tech and request Ryan V.”
    “I would NEVER recommend this company to anyone and will never use them in the future.”
  • “I felt the cost was very reasonable for this day and age.”
    “Didn’t over charge.”
  • “He was always honest and up front about what to expect.”
    “Not sure if this company is a scam or just don’t know what they’re talking about.”

People customers mention

  • Jake 22 reviews
  • Ryan 20 reviews
  • Corbin 17 reviews
  • Allen 12 reviews
  • Kush 11 reviews
  • Phil 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Atomic Tech for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Make sure you ask for Jake for your repairs. He was quick, informative, and patient while explaining the problem and suggested solution options.

Paid $400–450Not sureWashing machine repair
domna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The person worked thoroughly for a long time to clean the machine to clean the pipes to make sure everything is working outstanding job. Thank you so much for repairing it and keeping it clean

Paid $200–250Great priceWashing machine repair
EllenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Extraordinarily fast service. Ryan explained what was needed, showed me the worn out parts and had my washer running in less than an hour.

Paid $300–350Reasonable priceWashing machine repair
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Corbin did an amazing job at diagnosing and solving our ice maker issue. Appreciate his perseverance and attach to detail

Paid $450–500Great priceRefrigerator/freezer repair
BrittanyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Corbin was awesome! He was quick and professional! He fixed our fridge and the ice maker is now working. 😄

Paid $400–450Great priceRefrigerator/freezer repair
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ryan did an awesome job cleaning and servicing our True ice maker. I will be calling him again next year:) Thanks again!

Paid $500+Reasonable priceService not listed

Photos

Customer reviews

4.7 ★★★★★ 664 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kenneth Smalls3 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake was spot on and put our oven back in service!!

  • Price: $100–150
  • Services: Oven repair
Response from the owner · 5 hours ago

Thanks, Kenneth! I’m glad Jake was able to diagnose the issue quickly and get your oven back up and running. We really appreciate you taking the time to share this.

Anthony Greco5 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Make sure you ask for Jake for your repairs. He was quick, informative, and patient while explaining the problem and suggested solution options.

  • Price assessment: Not sure
  • Price: $400–450
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Response from the owner · 5 days ago

Thanks so much, Anthony! I’m glad Jake was able to help quickly and take the time to explain the issue clearly while walking you through your options. We really appreciate you choosing Atomic Tech for your appliance repair.

domna iliadou2 reviewsTotal number of Google reviews domna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The person worked thoroughly for a long time to clean the machine to clean the pipes to make sure everything is working outstanding job. Thank you so much for repairing it and keeping it clean

  • Price assessment: Great price
  • Price: $200–250
  • Services: Washing machine repair
  • Repair wait time: 2–3 hr
Response from the owner · 6 days ago

Thank you, Domna! We really appreciate you noticing the time and care we put into thoroughly cleaning the machine and pipes to make sure everything is working properly. Glad we could get it repaired and running clean again.

Carla Philpot3 reviewsTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job. Tech was timely and professional

  • Services: Dishwasher repair
  • Repair wait time: 0–1 hr
Response from the owner · 6 days ago

Thank you, Carla! I’m glad our technician was able to arrive on time and provide professional service, and I really appreciate you taking a moment to leave a review.

Ellen EvelandLocal Guide · 16 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extraordinarily fast service. Ryan explained what was needed, showed me the worn out parts and had my washer running in less than an hour.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

Thanks, Ellen, for taking the time to share this. I’m glad Ryan could get to your washer quickly, walk you through what was needed, and show you the worn parts before getting it running again in under an hour.

Betty Zook1 reviewTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan was excellent and was very kind and considerate.

  • Services: Washing machine repair
  • Repair wait time: 2–3 hr
Response from the owner · a week ago

Thank you, Betty! I’m glad to hear Ryan was excellent and treated you with kindness and consideration. We really appreciate you taking the time to share this.

ceil novak3 reviewsTotal number of Google reviews ceil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan was knowledgeable and efficient. His demeanor was affable. The parts order was speedy and repairs were speedy. He came earlier to the appointment but only after checking with me. I was very pleased. Left no mess, was very unintrusive. Haven't tried my dishwasher yet, When Ryan tested it though the problem seemed corrected. I'm thrilled with the service. The dishwasher was under warranty, so there was no cost to me.

  • Price assessment: Great price
  • Services: Dishwasher repair
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

Ceil, thank you for the 5-star review. I’m thrilled to hear Ryan was knowledgeable, efficient, and respectful in your home, and that the parts ordering and repair moved quickly while keeping you in the loop about arriving early. We appreciate you choosing Atomic Tech, and we’re glad the dishwasher tested out corrected under warranty.

Fred Pence5 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Conrad was very thorough and patient in his repair of our refrigerator, on time as well

Response from the owner · a week ago

Fred, thanks for the 5-star review. I’m glad Conrad was thorough and patient with your refrigerator repair, and that he arrived on time. We really appreciate you choosing Atomic Tech.

Martha Alexander1 reviewTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Corbin did an amazing job at diagnosing and solving our ice maker issue. Appreciate his perseverance and attach to detail

  • Price assessment: Great price
  • Price: $450–500
  • Services: Refrigerator/freezer repair
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

Thanks so much, Martha! I’m glad Corbin was able to diagnose the ice maker problem and stick with it until it was fully solved, and we really appreciate you noticing his attention to detail.

Brittany NagyLocal Guide · 46 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Corbin was awesome! He was quick and professional! He fixed our fridge and the ice maker is now working. 😄

  • Price assessment: Great price
  • Price: $400–450
  • Services: Refrigerator/freezer repair
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

Thanks so much, Brittany! I’m glad Corbin was able to get to you quickly, keep things professional, and get your fridge and ice maker working again. We really appreciate you choosing Atomic Tech.

Atomic Tech on Google Maps →

Business details