iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%84+20.4Value 14%75+10.6Replies to reviews 7%44+3.1Craft & service penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 113 veterinariansiPosition by Experts Score among all companies we track in this category. · better than 63%
4.7★★★★★910 Google reviews · 24 photos
87%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Attleboro Veterinary Clinic 4.7 out of 5 based on 910 reviews, with the owner responding to 54% of feedback. Customers frequently praise the friendly staff, thorough communication, and transparent pricing for services like vaccines, checkups, and emergency care. However, recurring complaints highlight significant wait times for scheduled appointments and occasional billing discrepancies or perceived disorganization during checkout.
Google rating: 4.7 out of 5 from 910 reviews (87% five-star).
Reviews on this page: 910 Google reviews (668 with written comments, 102 with photos).
Owner responses: the business replied to 54% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Attleboro Veterinary ClinicVeterinarians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Attleboro Veterinary Clinic: 83/100 on this factor. Category median: 79.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Attleboro Veterinary Clinic: 84/100 on this factor. Category median: 74.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Attleboro Veterinary Clinic: 92/100 on this factor. Category median: 94.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Attleboro Veterinary Clinic: 75/100 on this factor. Category median: 84.B
75
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Attleboro Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Attleboro Veterinary Clinic: 44/100 on this factor. Category median: 45.C
44
Bar = this company · dark tick = category median.
Star ratings
910 Google reviews we collected
4.7of 5
5 stars79187%
4 stars728%
3 stars101%
2 stars61%
1 star313%
Praise vs complaints
Phrases our text analysis found in 668 written reviews
96%praise
Praise72896%
Complaints334%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price2712%
Reasonable18479%
Overpriced83%
Not sure146%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude37850%
Quality & results9012%
Would recommend8411%
Speed & response648%
Price & value648%
Communication426%
Honesty & trust395%
What customers talk about
We read 668 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very kind and caring people, I’ve never had an unpleasant experience.”
“…ng seen since we are so close by to the office… the office staff was rude and insensitive stating “they didn’t have time” to see my dog, they did not…”
“Oh my, I am so grateful for the amazing service, kindness, professionalism and knowledge.”
“Awful waiting times everytime i go it's been a 45 minute wait At least they really need to improve this.”
“I highly recommend it to anyone looking for care for your pets.”
“Would not recommend unless you want to loose money and still have a sick pet.”
“I transferred the care of my other 3 dogs and was assisted with prompt wellness visits and extremely sweet and accommodating staff.”
“I am still praying fox keep fight well better slow.”
“We like everyone there, feel like we get the best care for our pets and find the pricing more than fair.”
“Overpriced fees, the waiting area is worn and not exactly the cleanest (my vet in Kansas was a small, rural operation and you could eat off the waitin…”
“All the women at the desk were so communicative and kind.”
“I have been going the for about 14 years and have trusted them with all my dogs.”
People customers mention
Harrington37 reviews
Jenny19 reviews
Nystrom17 reviews
Siegel11 reviews
Mateleska7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Attleboro Veterinary Clinic for 1 kind of job. Pick one to see what they paid and said.
HHeather5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I have come to Attleboro Vet for many years and every time I go, I always feel so welcomed. The whole staff is very nice! All my pets are seen/cared for by Dr. Jennifer Mateleska. She is one of the best Veterinarians and I am beyond grateful to have her care for my cats! I could go on and on about how amazing she…
Reasonable priceService not listed
Oocean2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Everyone is always amazing! Very kind and caring people, I’ve never had an unpleasant experience.
Reasonable price
BBarbaraLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Brought my two dogs in for the annual and their vaccines. They got tons of loving and treats. Dr. Mahoney is an amazing vet. Always answers questions and willing to talk through many of my concerns. One of my dogs has fear aggression and they were wonderful with her. She barely knew she got her shots and she was…
Reasonable price
LLorraine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wonderful service. The Dr and staff listen to your concerns. Would not go anywhere else.
Reasonable priceService not listed
LLynne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Love ❤️ Attleboro Veterinary I can’t say enough good things about them .Dr.Nystrom is such a wonderful, empathetic person, vet.
Reasonable price
HHeidi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Excellent place to bring your animals- I have been with Attleboro Veterinary clinic for years! Thanks to all of the veterinary professionals you provide and the loving way you treat all animals!
I have come to Attleboro Vet for many years and every time I go, I always feel so welcomed. The whole staff is very nice! All my pets are seen/cared for by Dr. Jennifer Mateleska. She is one of the best Veterinarians and I am beyond grateful to have her care for my cats! I could go on and on about how amazing she is but you will just have to see for yourself as you will not be disappointed! Thank you to the whole staff for all that you do on a daily basis, it doesn’t go unnoticed!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 days ago
Thank you, Heather, for trusting us with your pets over the years! We're so glad our team's welcoming atmosphere and dedicated care have made every visit a positive experience. Your appreciation means so much to all of us!
O
ocean calpin2 reviewsiTotal number of Google reviews ocean has written across all businesses on Google Maps, not just this one.
Everyone is always amazing! Very kind and caring people, I’ve never had an unpleasant experience.
Price assessment: Reasonable price
Response from the owner · 5 days ago
Thank you for your kind review! We’re so happy to hear you consistently have positive experiences with our team. It means so much to know our kindness and compassion make a difference. We truly appreciate your continued trust! 🐾❤️
B
Barbara OLocal Guide · 12 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Brought my two dogs in for the annual and their vaccines. They got tons of loving and treats. Dr. Mahoney is an amazing vet. Always answers questions and willing to talk through many of my concerns. One of my dogs has fear aggression and they were wonderful with her. She barely knew she got her shots and she was safe and they were safe. The office fit me in earlier my older boy hurt his shoulder. Wonderful staff, Drs and vet techs. Thanks again
Price assessment: Reasonable price
Response from the owner · 11 months ago
We appreciate your kind words! Thanks for trusting us with your pet's care! ❤️
L
Lorraine C4 reviewsiTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Wonderful service. The Dr and staff listen to your concerns. Would not go anywhere else.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 days ago
Lorraine, thank you for your wonderful review! We’re so glad our team takes the time to listen to your concerns and provide attentive care. Your continued trust and loyalty mean so much to us! 🐾❤️
L
Lynne Barstis1 reviewiTotal number of Google reviews Lynne has written across all businesses on Google Maps, not just this one.
Love ❤️ Attleboro Veterinary I can’t say enough good things about them .Dr.Nystrom is such a wonderful, empathetic person, vet.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Lynne, thank you for your heartfelt review! We’re so glad our team’s compassion and empathy have made such a positive impression. Your kind words and support mean so much to us! 🐾❤️
H
Heidi R Paquin5 reviewsiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Excellent place to bring your animals- I have been with Attleboro Veterinary clinic for years! Thanks to all of the veterinary professionals you provide and the loving way you treat all animals!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a year ago
Thank you for the wonderful review! We're so glad we could provide excellent service for you and your pet!
S
Stella Mckenna3 reviewsiTotal number of Google reviews Stella has written across all businesses on Google Maps, not just this one.
When the vet office that I had for 28+ years couldn't help with my dog's end of life and wanted to have us delay for a week, Attleboro Vet Clinic took us in. They had never worked with us but took the time and stayed past their closing time to help our very ill 16 yr old dog cross the rainbow bridge. I knew I needed to join their family. I transferred the care of my other 3 dogs and was assisted with prompt wellness visits and extremely sweet and accommodating staff.
Price assessment: Reasonable price
Response from the owner · a week ago
Stella, we’re deeply sorry for the loss of your beloved dog. We know how heartbreaking it is to say goodbye after 16 wonderful years, and we’re grateful our team could provide compassionate care and help your sweet companion pass peacefully. It means so much that you’ve since entrusted us with your other three dogs. Thank you for allowing us to be part of your family's care. 🤍🐾🌈
M
Margaret Moniz6 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Oh my, I am so grateful for the amazing service, kindness, professionalism and knowledge. Our family rescued a dog yesterday and we had some concerns, we needed medical help with. I found this clinic from referrals on Norton Neighbors FB page and so glad I did. The vet was amazing and a sweetheart. All the women at the desk were so communicative and kind. We got in the same day as calling. This is our new vet office for our cherished Blue. ❤️
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
Margaret, thank you for your heartfelt review! We’re so glad we could welcome you and sweet Blue so quickly after his rescue and help address your concerns. It means so much to know our team’s kindness, communication, and attentive care made such a positive first impression. We’re grateful you chose us to be part of Blue’s new journey! 🐾❤️
C
Connie Paquette1 reviewiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
An hour-long wait for a scheduled appointment was beyond stressful for my
18 yr old cat.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 days ago
Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait during your appointment, especially understanding how stressful this can be for an 18-year-old cat. We certainly recognize that a lengthy wait is not ideal, and we appreciate your patience.
While we do our best to stay on schedule, there are times when we have an unexpectedly sick or critical patient who requires immediate attention. In these situations, we want to ensure that every pet receives the care and attention they need, which can unfortunately cause delays.
For future visits, we would be more than happy to help you schedule the first appointment of the morning or the first appointment of the evening, as these times may help minimize potential wait times.
We truly appreciate your understanding and the trust you place in us to care for your senior kitty.
Thank you for allowing us to be part of your cat's care.
A
Athina Evans (ThatOddGirl17)3 reviewsiTotal number of Google reviews Athina has written across all businesses on Google Maps, not just this one.
First time bringing my girl (9 yo black cat) and they were so good to her. I’m a big baby and tear up/borderline cry when she cries and they handled both me and the cat with love and care. We won’t be going anywhere else!!
Response from the owner · a week ago
Athina, thank you for your heartfelt review! We know how emotional veterinary visits can be, and we’re so glad our team made both you and your sweet girl feel loved and cared for during your first visit. Your trust means so much to us, and we’re grateful to be your choice for her care! 🐾❤️
