Lawn care service · Louisville, KY · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%59+14.3Value 14%86+12.2Replies to reviews 7%74+5.2Momentum penalty93−0.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 57 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 16%
4.8★★★★★127 Google reviews · 24 photos
92%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Augusta Lawn Care Services 4.8 out of 5 based on 127 reviews, noting that the owner replied to 52% of them. Customers frequently praise the crew for punctuality, friendly communication, and reasonable pricing for mowing, landscaping, and mulching services. However, lower-star reviews highlight recurring issues with missed appointments, billing for services not rendered, and poor responsiveness to customer complaints.
Google rating: 4.8 out of 5 from 127 reviews (92% five-star).
Reviews on this page: 127 Google reviews (100 with written comments, 12 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 23, 2026.
Service: Mulching Service serving Louisville, Kentucky.
Data from Google, last updated November 1, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Augusta Lawn Care ServicesMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augusta Lawn Care Services: 76/100 on this factor. Category median: 88.B
76
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augusta Lawn Care Services: 59/100 on this factor. Category median: 83.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augusta Lawn Care Services: 86/100 on this factor. Category median: 100.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augusta Lawn Care Services: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augusta Lawn Care Services: 74/100 on this factor. Category median: 79.B
74
Bar = this company · dark tick = category median.
Star ratings
127 Google reviews we collected
4.8of 5
5 stars11792%
4 stars43%
3 stars00%
2 stars11%
1 star54%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
95%praise
Praise15995%
Complaints85%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price933%
Reasonable1763%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4829%
Staff & attitude3521%
Speed & response2616%
Would recommend2414%
Price & value1911%
Communication95%
Honesty & trust64%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My lawn has never looked better, they do a wonderful job and I have gotten so many compliments in my yard!”
“Had this company for 2 years, last year was decent, this year has been awful.”
“They are conscientious, respectful, and know their business.”
“Crew does lawn maintenance efficiently and leaves walkways free of clippings.”
“Highly recommend and will be using them for future work.”
“If this is what you're looking for, then look no further than Augusta Lawn Care of Middletown.”
“We are very glad to have them come see us all during the mowing season and they are truly affordable!”
“Yes, they may offer a low price, but who knows if they will show up to do the job?”
“I find them very easy to work with if anything goes wrong or my yard doesn’t look the way I want it to thank you once again, Augusta.”
“It’s hard to find reliable help but these guys are always on time and do a great job!”
People customers mention
Middletown6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Augusta Lawn Care Services for 8 kinds of job. Pick one to see what they paid and said.
EEssa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
My crew from Augusta Lawn Care has been amazing! My lawn has never looked better, they do a wonderful job and I have gotten so many compliments in my yard! Thanks guys!!
Great priceLawn careLawn mowing & maintenance
JJamesLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I’ve been using these guys for two years now can’t tell you how happy I am with their service and, The price is exactly what I wanted to pay and it’s so much easier to have auto withdrawal than have to worry about catching the boys when they cut to pay them or send in an invoice to pay. I find them very easy to work…
Great priceLawn landscapingLawn careGroundskeeping
AAbbygail4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My yard looks amazing! I get so many compliments on it. Augusta Lawn Care is the best
Great priceLawn careLawn mowing & maintenance
HHarland5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Augusta Lawn Care Services is outstanding. I highly recommend them. They are first class.
MmaryLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I cannot say enough about the guys at Augusta Lawn Care. They are conscientious, respectful, and know their business. We are very glad to have them come see us all during the mowing season and they are truly affordable!
Great priceLawn careLawn mowing & maintenance
RRonLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I have had nothing but success with August Lawn Care. Unlike some of the critical reviews on here, they are responsive to my requests, very reasonably priced, and do the job right. They also perform various other services like mulch installation, etc. The lawn always looks great when they finish. They have my…
My crew from Augusta Lawn Care has been amazing! My lawn has never looked better, they do a wonderful job and I have gotten so many compliments in my yard! Thanks guys!!
Price assessment: Great price
Services: Lawn care, Lawn mowing & maintenance
Response from the owner · 7 months ago
Thanks so much, Essa! We’re thrilled your lawn has never looked better and that you’ve been getting so many compliments. The crew will be happy to hear your kind words. We look forward to continuing to take great care of your yard.
D
Darrell Lyvers12 reviewsiTotal number of Google reviews Darrell has written across all businesses on Google Maps, not just this one.
Crew does lawn maintenance efficiently and leaves walkways free of clippings.
Price assessment: Reasonable price
Response from the owner · 7 months ago
Thanks so much for the kind words, Darrell. We're glad the crew's efficiency and attention to keeping walkways clean met your expectations. We'll pass your praise along and look forward to serving you again.
J
James DarbyLocal Guide · 24 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I’ve been using these guys for two years now can’t tell you how happy I am with their service and, The price is exactly what I wanted to pay and it’s so much easier to have auto withdrawal than have to worry about catching the boys when they cut to pay them or send in an invoice to pay. I find them very easy to work with if anything goes wrong or my yard doesn’t look the way I want it to thank you once again, Augusta.
Price assessment: Great price
Services: Lawn landscaping, Lawn care, Groundskeeping, Lawn mowing & maintenance
Response from the owner · a month ago
James, thank you so much for being with us for two years and for the wonderful review. We are thrilled our pricing and auto-withdrawal make things easier for you. We will pass your kind words along to Augusta and the team, and we appreciate you trusting us with your yard. If anything ever does not meet your expectations, we are always ready to help.
P
Patrick Smith5 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Excellent response, courteous crew team. Highly recommend
Services: Lawn mowing & maintenance
Response from the owner · a month ago
Thank you, Patrick, for the kind words. We are glad our crew was courteous and responsive. Your recommendation means a lot to our team. We look forward to serving you again.
A
Abbygail Hodgin4 reviewsiTotal number of Google reviews Abbygail has written across all businesses on Google Maps, not just this one.
My yard looks amazing! I get so many compliments on it. Augusta Lawn Care is the best
Price assessment: Great price
Services: Lawn care, Lawn mowing & maintenance
Response from the owner · a month ago
Thank you so much, Abbygail! We are thrilled your yard looks amazing and that you are getting so many compliments. It was a pleasure working with you, and we appreciate you choosing Augusta Lawn Care. We look forward to keeping your yard looking great.
H
Harland Stanley5 reviewsiTotal number of Google reviews Harland has written across all businesses on Google Maps, not just this one.
Augusta Lawn Care Services is outstanding. I highly recommend them. They are first class.
Response from the owner · 2 months ago
Thank you, Harland! We’re thrilled to hear you had a first-class experience and truly appreciate your recommendation. We look forward to keeping your lawn in great shape and serving you again.
M
mary foutsLocal Guide · 15 reviewsiTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
I cannot say enough about the guys at Augusta Lawn Care. They are conscientious, respectful, and know their business. We are very glad to have them come see us all during the mowing season and they are truly affordable!
Price assessment: Great price
Services: Lawn care, Lawn mowing & maintenance
Response from the owner · 7 months ago
Thank you, Mary, for the wonderful review and for trusting Augusta Lawn Svcs with your yard. We're glad our weekly mowing, trimming, and clean-up save you time and keep your lawn looking great. Your appreciation means a lot to our team. We look forward to continuing to serve you and your husband.
A
Aaron LambLocal Guide · 6 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
I have had nothing but success with August Lawn Care. Unlike some of the critical reviews on here, they are responsive to my requests, very reasonably priced, and do the job right. They also perform various other services like mulch installation, etc. The lawn always looks great when they finish. They have my business for sure!
Always a great job by the team at Augusta!
Price assessment: Reasonable price
Services: Lawn care
Response from the owner · 3 months ago
Thank you, Ron, for the fantastic review and for trusting August Lawn Care with your yard. We’re glad our team has been responsive, reasonably priced, and delivering the results you expect; we appreciate you mentioning our mulch and other services. We look forward to keeping your lawn looking great and serving you for years to come.
D
Dennis Stephens1 reviewiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
The team is very friendly and they make sure the yard looks like they care about making an impression with the neighbors
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thanks so much, Dennis — we’re thrilled you noticed! Our team takes pride in leaving yards neat and neighbor-ready, and we appreciate you recognizing their effort. We look forward to keeping your yard looking its best.
