Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 87 Google reviews tagged “Cockroach extermination” · showing 20

DENNIS7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

A job well done.

Cockroach extermination+ Quality+ Professionalism
JJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Scott is always in a good mood, friendly and so easy to work with. He cleaned up the cobwebs on my porches and treated requested areas.

Paid $140–160Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
JamesLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been very impressed with the service provided by Augustine Exterminators, especially the technician Lamont, who has visited my home twice. He is incredibly thorough and professional, and I sincerely appreciate that he never pressures me into purchasing services I don't need. The treatments are consistently…

Paid $180–200Reasonable priceCockroach exterminationAnt extermination
Gayle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service with a smile. Thanks a bunch.

Home inspectionSpider exterminationGeneral pest inspection
DJ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best in the biz! Nathan is a true expert and always walks us through what he is doing.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

great

Paid $160–180Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism
JamieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We (I) have worked with Augustine - and specifically Josh and Teresa - here at The Salvation Army in Olathe for at least 2+ years. He has always been on time, very communicative about the schedule, and flexible when things don't always go as planned on our end! Teresa and her team in the office have been gracious…

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always provides advance notice. Very thorough. Always professional.

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

very professional and informative. He was on time and did an excellent job.

Paid $100–120Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Professionalism+ Value
kathe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James was professional and incredibly thorough. He left nothing to chance and I could not be happier with the service received.

Great priceCockroach extermination
Alison11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James was thorough and attentive. He spent the time to make sure the job was done correctly and left us feeling much more secure. Would highly recommend!

Reasonable priceCockroach extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been a customer of Augustine for over 50 years. As a REALTOR, I have the opportunity to see lots of exterminators in action! Augustine has always been competitively priced with superior service. Their knowledge is exceptional and their approach is to keep pests out of the house rather than kill them once…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
CarolynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This time, Brandon and I coordinated ahead of time for an interior flea & tick treatment. He combined that with his quarterly walk around the house, depositing granules for the winter exterior foundation bug barrier. All went well despite my cats' lack of cooperation when I tried to move them to the garage…

Paid $200+Reasonable priceService not listed
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was great, explained everything to me and shared ideas on how to keep spiders, stink bugs, etc., out of my house. He was timely and took care of business, thank you so much! I will recommend Augustine Exterminators to everyone! I was fearful because I’ve had companies that want you to sign on the dotted line…

Paid $180–200Great priceHome inspectionRodent exterminationGeneral pest inspection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

We've had Brandon as our bug guy for about 8 years now I think. He knows us and goes the extra mile every time he's here.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Taylor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jake’s a great dude! Much appreciated

Paid $200+Reasonable priceRodent exterminationCockroach extermination
GabeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, on time and friendly. Great experience. Verry good communication. Will use them again.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have had Augustine for years. I feel they are dependable, and easy to do business with. Would highly recommend.

Spider exterminationCockroach exterminationAnt extermination+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm very happy with the service and professionalism of Augustine and their employees. My technician was named Leonard and he was very patient and helpful. I'll admit that I was a somewhat difficult client, as I juggling multiple contractors that day and was difficult to get a hold of due to some work conflicts.…

Reasonable priceCockroach extermination
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff was very patient when I called three times to reschedule. They were able to fill my request in the time frame I needed.

Reasonable priceCockroach extermination

Show more cockroach extermination reviews (67 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

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