Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 87 Google reviews tagged “Cockroach extermination” · showing 40

DENNIS7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

A job well done.

Cockroach extermination+ Quality+ Professionalism
JJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Scott is always in a good mood, friendly and so easy to work with. He cleaned up the cobwebs on my porches and treated requested areas.

Paid $140–160Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
JamesLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been very impressed with the service provided by Augustine Exterminators, especially the technician Lamont, who has visited my home twice. He is incredibly thorough and professional, and I sincerely appreciate that he never pressures me into purchasing services I don't need. The treatments are consistently…

Paid $180–200Reasonable priceCockroach exterminationAnt extermination
Gayle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service with a smile. Thanks a bunch.

Home inspectionSpider exterminationGeneral pest inspection
DJ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best in the biz! Nathan is a true expert and always walks us through what he is doing.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

great

Paid $160–180Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism
JamieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We (I) have worked with Augustine - and specifically Josh and Teresa - here at The Salvation Army in Olathe for at least 2+ years. He has always been on time, very communicative about the schedule, and flexible when things don't always go as planned on our end! Teresa and her team in the office have been gracious…

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always provides advance notice. Very thorough. Always professional.

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

very professional and informative. He was on time and did an excellent job.

Paid $100–120Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Professionalism+ Value
kathe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James was professional and incredibly thorough. He left nothing to chance and I could not be happier with the service received.

Great priceCockroach extermination
Alison11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James was thorough and attentive. He spent the time to make sure the job was done correctly and left us feeling much more secure. Would highly recommend!

Reasonable priceCockroach extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been a customer of Augustine for over 50 years. As a REALTOR, I have the opportunity to see lots of exterminators in action! Augustine has always been competitively priced with superior service. Their knowledge is exceptional and their approach is to keep pests out of the house rather than kill them once…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
CarolynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This time, Brandon and I coordinated ahead of time for an interior flea & tick treatment. He combined that with his quarterly walk around the house, depositing granules for the winter exterior foundation bug barrier. All went well despite my cats' lack of cooperation when I tried to move them to the garage…

Paid $200+Reasonable priceService not listed
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was great, explained everything to me and shared ideas on how to keep spiders, stink bugs, etc., out of my house. He was timely and took care of business, thank you so much! I will recommend Augustine Exterminators to everyone! I was fearful because I’ve had companies that want you to sign on the dotted line…

Paid $180–200Great priceHome inspectionRodent exterminationGeneral pest inspection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

We've had Brandon as our bug guy for about 8 years now I think. He knows us and goes the extra mile every time he's here.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Taylor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jake’s a great dude! Much appreciated

Paid $200+Reasonable priceRodent exterminationCockroach extermination
GabeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, on time and friendly. Great experience. Verry good communication. Will use them again.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have had Augustine for years. I feel they are dependable, and easy to do business with. Would highly recommend.

Spider exterminationCockroach exterminationAnt extermination+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm very happy with the service and professionalism of Augustine and their employees. My technician was named Leonard and he was very patient and helpful. I'll admit that I was a somewhat difficult client, as I juggling multiple contractors that day and was difficult to get a hold of due to some work conflicts.…

Reasonable priceCockroach extermination
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff was very patient when I called three times to reschedule. They were able to fill my request in the time frame I needed.

Reasonable priceCockroach extermination
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sam was timely and very professional with his work. He checks in prior to the visit asking for any areas of need. And always is considerate of our pets.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Quality+ Professionalism
MichelleLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lee was thorough, patient and educated us on several things are previous exterminator did not! Would recommend!

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

When we first moved into our home, we had a terrible mouse problem. Mark was able to eradicate it very quickly. Also, explain how to prevent future infestation, He was very friendly and attentive to details. I have all the confidence in him. I have now been using them for over four years and have never been…

Hornet & wasp exterminationRodent exterminationTermite inspection
Kermit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional and attended to the existing problems .and anticipated problems.Mark did an exceptional job, as always.

Rodent exterminationSpider exterminationGeneral pest inspection
Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good service. Friendly service person

Rodent exterminationSpider exterminationGeneral pest inspection
Catherine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Augustine has protected our home for years. Jake is an excellent technician and is very thoughtful, courteous, thorough and is a great asset to your Augustine team. Thank you Jake and Augustine

Cockroach exterminationBug & insect extermination
VitalyLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely awesome experience with Brandon. He was timely, polite, educated me on the options and the company was not pushy for me to get a quarterly plan which is what I was looking for. I will be back and I am wholeheartedly recommending them.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional, dependable & staying on quarterly routine with Augustine keeps the bugs and rodents away! Jim is always a pleasure to work with.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
CarolLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always responsive! A pleasure to work with!!

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Augustine has been a vendor for us a long time for carpet cleaning, duct cleaning & pest control services. I love the flexibility of multiple services under 1 roof. They have always taken care of us in a timely fashion, friendly and great prices! Keep up the great work!

Bed bug exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
Rosemary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon has always announced him self and then there as scheduled. He has answered various requests even at the spur of the moment when we had an ant invasion in our kitchen, one year ago, and he took care of it even before he took his vacation

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

LaMont is enthusiastic and answered questions I had about preparation for the inside service and how the treatment works.

Bug & insect exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

Joshua left the gate open to my backyard. I have dogs and had i not checked first before I let them out they would have escaped.

Cockroach exterminationSpider extermination
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Can't imagine anyone doing a better job than the job he does! Also, a very pleasant personality!

Ant exterminationBed bug exterminationCockroach extermination
EvoLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Awesome service "Derek " is my professional. Very caring & attentive. Thanks 😊

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Value
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Scott is awesome.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Ricci6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have always loved our technician Derrick. He is alway nice and fun. Today our dogs just would not come in because they wanted to be with Derrick, and the was okay with that. They wanted to follow him everywhere. We have him at several of our rental houses also. When he comes out to get cockroaches, he has…

Cockroach exterminationTermite inspectionTermite extermination+ Quality+ Professionalism
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh came and sprayed our base boards throughout the house. We don't have a big issue with bugs now - but we are using Augustine Exterminators to make sure we never do. They also put insecticide granules around the outside base of the house to help keep things under control. We just started our services with Augustine - but plan to use them going forward.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Rachelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff is incredibly helpful & I didn’t have to sign a contract. Our technician was very thorough & timely. I am recommending you all to everyone I know!

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark has been very reliable and extremely helpful with all our pest issues.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (47 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

Compare with