Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

📞 Call (913) 398-3575Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.400
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 272
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 400 Google reviews tagged “General pest inspection” · showing 20

Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Mark has done a great job and is very easy to work with. He actually listens to me, and then we can discuss options if needed.

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Sam was great! Listened to my requests and was very helpful.

Paid $160–180Not sureGeneral pest inspectionBug & insect extermination
TeressaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Tim with Augustine Exterminators is the best. Highly qualified, very professional, friendly, kind, and Honest! We had a horrible case of termites and ants last year. He had our house treated and this was our yearly inspection to make sure nothing has invaded. We’re all clear and we can tell. Augustine Exterminators…

Paid $120–140Great priceHome inspectionTermite exterminationGeneral pest inspection
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Scott did a great job. Very friendly and professional. Great service!

Paid $180–200Reasonable priceGeneral pest inspectionBug & insect extermination
J.R.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

SCOTT was outstanding, VERY nice and Professional. New what He was doing and did it in a timely manor. Couldn't be happier with His service. It was My first experience with Augustine's, but with Scott, it wont be My last.

Paid $120–140Reasonable priceHome inspectionFlea & mite exterminationGeneral pest inspection
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician, Brandon, treated our Airbnb inside and out. He was very polite and professional. He made sure all my issues were taken care of. We have used Augustine Exterminators for years and highly recommend them for any pest control needs.

Reasonable priceHome inspectionRodent exterminationSpider extermination+ Quality
JenniferLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Our Augustine pest control technician Jake did a thorough job today! I have used several other companies, but Augustine's are the BEST...we are LOYAL! I do not have problems with bugs inside my house at all since Augustine has been treating the exterior quarterly

Paid $100–120Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jim does a great job!

General pest inspectionBug & insect exterminationAnt extermination
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mark is always polite and professional and offers explanations on services provided. He always comes at the time he schedules. You are fortunate to have such a wonderful employee. Thank you Mark!

General pest inspection
AnnLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

6-29-26, I have been with Augustine for years. Consistently a great experience. Joshua Culver provides exceptional service. Highly Recommend.

Paid $120–140Great priceGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
JJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Scott is always in a good mood, friendly and so easy to work with. He cleaned up the cobwebs on my porches and treated requested areas.

Paid $140–160Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Lorraine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

LaMont Jacob’s was very professional, thorough and answered all my questions. Really appreciated his knowledge base, and explained in detail.

Paid $180–200Not sureHome inspectionGeneral pest inspectionBug & insect extermination
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon is great! I appreciate his knowledge and professionalism.

Great priceRodent exterminationGeneral pest inspection
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jim did an AWESOME job! He thoroughly explained what services I need and didn't need.

Paid $200+Reasonable priceGeneral pest inspection
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a pest inspection done recently, and our technician, Thad, was excellent. He was thorough, knowledgeable, and took the time to check every area carefully. He explained what he was looking for, answered all of our questions, and made sure we understood the results. We were completely satisfied with the service…

Paid $140–160Reasonable priceGeneral pest inspection
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We wish all companies we do business with would operate like Augustine. They should study them and follow their business model and operation. Awesome!!

Rodent exterminationSpider exterminationGeneral pest inspection
Gayle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service with a smile. Thanks a bunch.

Home inspectionSpider exterminationGeneral pest inspection
kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mark lets me know when he will be at the house to see if I am having any specific problems that he might need to treat. He is very easy to work with.

Paid $80–100Reasonable priceGeneral pest inspection
DJ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best in the biz! Nathan is a true expert and always walks us through what he is doing.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

For 10 years, Brandon has been professional, courteous and great to work with.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination

Show more general pest inspection reviews (380 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

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