Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 258
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 117 Google reviews tagged “Hornet & wasp extermination” · showing 40

Ricki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I was extremely please with the service that I got from Lee as always I willsure miss having him do my house I wish him all the luck in the world.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a large nest of yellowjackets in our backyard where we spend a lot of time outside. James was quick to evaluate not only where we knew the nest was, but other areas of our house to ensure that he completely eliminated the threat. He let me know exactly where he was going to treat and how much it would be. He…

Reasonable priceHornet & wasp extermination
Shirley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was so good to be able to go out in the backyard confidentally without being scared to death of another attack. That was terrifying. Thank you so much. I forgot to ask if there is anything I can do to make sure I get no more? I suppose not but I had to ask.

Hornet & wasp extermination
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Hi LaMont Jacobs, You have done excellent, came on time, provided detailed info and identified the issues and took care of the that right away. We are happy with your service. Thx Dave Murthy

Reasonable priceHornet & wasp extermination+ Punctuality
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sam is friendly, open to our questions and requests and always does a very professional job with all our pest control needs. We feel grateful to have such an experienced professional provide our service. Thank you!

Reasonable priceHornet & wasp exterminationBug & insect extermination
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nathan is a true professional I wouldn't have anyone else but Augustine and NATHAN ONLY!

Bug & insect exterminationHornet & wasp extermination+ Punctuality+ Quality+ Value
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

great

Paid $160–180Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism
Iris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great experience withis this company. I was able to get an appt right away and the tech did a great job communicating time of arrival. Payment was easy and online. Will definitely use them again for pest control.

Paid $200+Reasonable priceHornet & wasp extermination
Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Augustine has been in service in our area for a long time, they know what they're doing. Friendly professional service with a smile, if you will.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationBug & insect extermination
Nina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As I wasn't home at the time of the treatment, I can only say I'm sure it was done with the usual competence and care.

Paid $80–100Reasonable priceHornet & wasp extermination
Rodney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Lee, is very professional and knowledgeable! Glad he is our exterminator!

Paid $160–180Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very customer service oriented! Very thorough job!

Paid $120–140Reasonable priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I experienced a suspected brown spider bite years ago and Jim took care of that problem, as well as anything else that has cropped up since. We get propositioned by exterminators all the time in our neighborhood and Augustine will always have our loyalty.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Jim is efficient, reliable, prompt, and friendly. I appreciate that he calls before service to see if I need for him to come inside.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been a customer of Augustine for over 50 years. As a REALTOR, I have the opportunity to see lots of exterminators in action! Augustine has always been competitively priced with superior service. Their knowledge is exceptional and their approach is to keep pests out of the house rather than kill them once…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Anne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have used Augustine for years and have enormous confidence in their knowledge and professionalism. They have never failed to do a great job! Highly recommend!

Hornet & wasp exterminationRodent exterminationTermite inspection
janelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My serviceman jake is the best!

Reasonable priceHornet & wasp exterminationTermite exterminationAnt extermination
Ria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We love Lee. He's always friendly and courteous and doesn't mind answering all of our questions. Very knowledgeable. Always has a smile and is never grumpy.

Hornet & wasp extermination+ Punctuality+ Value
Frank16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have not had a problem with termites since we’ve been using Augustine’s service. They were also very responsive when we had a minor problem with mice.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lamont and Leonard were friendly, nice and very informative.

Paid $160–180Reasonable priceHornet & wasp extermination
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Nathan and his partner were very personable and explained options and their recommendations. They applied the recommended treatment. We will know more in about a week when the treatment takes effect.

Paid $140–160Reasonable priceHornet & wasp extermination
NatalieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very reliable and pleasant to work with.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationTermite extermination
JamesLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Augustine came out the same day. Theyclearly communicated what they needed to do and the price before starting. After the treatment they followed up letting us know what they found, what they did, and what we should expected

Paid $200+Not sureHornet & wasp extermination
Susanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam was very professional. The price is reasonable for an initial treatment for both indoor and outdoor treatment. I would suggest Augustine services .

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
RobLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He took good care. Let us know when he was coming and showed up when expected. He always does good work for us.

Paid $120–140Reasonable priceHornet & wasp exterminationTermite exterminationFlea & mite extermination
Maggi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service from a very kind, respectful and determined exterminator.! Dave donned his bee suit and put my mind at ease, terminating a very large and angry nest of yellow jackets. He even sacrificed himself, being stung 3 times (one on the tip of his nose!). Very happy we did not try and do this ourselves! Thrilled with his annihilation tactics!

Customer photo from Maggi's review
Paid $160–180Reasonable priceHornet & wasp extermination
JanisLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent response time was the first impressive fact. Dave the serviceman was thorough and he spent the necessary time required to accomplish eradicating and removing the hornets nests to my satisfaction. A few hours later there was absolutely no activity detected. Dave was patient and answered all my questions and…

Paid $180–200Reasonable priceHornet & wasp extermination
Renea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim was fantastic! Answered my questions, provided a quote, scheduled visit promptly, called me multiple time and checked to ensure later in the day my issue was resolved! Thanks!

Paid $200+Reasonable priceHornet & wasp extermination
KimberleeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lee did an amazing job and communicated with me very well. He took care of a very large wasp nest with approximately 17 wasps. He also sprayed our house’s exterior to keep the wasps from coming back. The cost was very reasonable and it was done quickly. I will call them again for future extermination needs.

Paid $120–140Reasonable priceHornet & wasp extermination
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very happy with this company and the technician listened and answered all my concerns.

Paid $160–180Great priceHornet & wasp exterminationGeneral pest inspection
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nathan was very helpful. He went above and beyond to deliver food service. I highly recommend this company.

Paid $140–160Reasonable priceHome inspectionHornet & wasp extermination
Cindy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Augustine Exterminators was very prompt in handling a yellowjacket nest/issue for me. Brandon communicated exactly what was done. Thank you for your immediately attention of my problem.

Hornet & wasp extermination
P1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark was great............. PB

Paid $80–100Reasonable priceHornet & wasp extermination
Arthur1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim was able to easily identify where the yellow jackets nest was located. He promptly treated that area and gave clear instructions on what do, after the treatment.

Paid $200+Not sureHornet & wasp extermination
Jimm11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, and Sam is an outstanding pest control technician. Always lets us know he will be coming out and what treatment he doing. Been with Augustine for 15 years of outstanding service.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Marilynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly and helpful technician. Quality service!

Reasonable priceHornet & wasp exterminationGeneral pest inspection
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our first ever English hornets nest! They were able to squeeze us in and Lee did an amazingly fast and complete job to eradicate these nasty hornets! Highly recommend for their excellent and timely work!

Reasonable priceHornet & wasp extermination
Zack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly, on time, great communication.

Reasonable priceHornet & wasp extermination
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leonard did an excellent job of treating our home and explaining what and why he was doing things. He was knowledgeable, friendly and courteous. Great job. This is our first time using Augustine. The receptionist was friendly, knowledgeable and helpful. So far, I am very pleased.

Reasonable priceHome inspectionHornet & wasp extermination
Gentry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam was great! He was very knowledgeable, explained everything in great detail, and was great to work with!

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection

Show more hornet & wasp extermination reviews (77 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

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