Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.254
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 254 Google reviews tagged “Rodent extermination” · showing 20

RussLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Lamont was quick and efficient at locating all of the bait traps, both inside and outside, and dealt well with areas that were hard to access. He was also very polite and friendly.

Paid $80–100Rodent extermination
Joanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I've had a very good experience with Augustine Exterminators. We had a problem with rodents chewing through the underground wires of our sprinkler system. Tim, the technician from Augustine, came to our home and inspected the outside area and discovered places where the rodents had dug down into the ground and…

Paid $80–100Reasonable priceRodent exterminationTermite inspection
Gloria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Give this young man a raise! He knows what he's doing! I can always count on Mark to go the extra mile for whatever needs to be done.

Ant exterminationBug & insect exterminationRodent extermination
Ricki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I was extremely please with the service that I got from Lee as always I willsure miss having him do my house I wish him all the luck in the world.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service

Rodent extermination+ Punctuality+ Value
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sam does a great job. He's knowledgeable, thorough and friendly.

Home inspectionRodent extermination
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nathan is very friendly and knowledgeable. I totally trust his expertise.

Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Juanita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First impressions matter, and Augustine Exterminators made an outstanding one. From the initial communication to the completed service, their team demonstrated professionalism, courtesy, and extensive knowledge. I was pleasantly surprised by how quickly they scheduled an appointment to address a sudden carpenter…

Paid $200+Reasonable priceHome inspectionRodent extermination
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nathan was very kind and thorough. He did a great job.

Paid $140–160Reasonable priceHome inspectionRodent extermination
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician, Brandon, treated our Airbnb inside and out. He was very polite and professional. He made sure all my issues were taken care of. We have used Augustine Exterminators for years and highly recommend them for any pest control needs.

Reasonable priceHome inspectionRodent exterminationSpider extermination+ Quality
LindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I was very pleased with my new tech, Scott. He was very friendly and courteous. Scott came into the house to refill the rodent traps with a bait he said the mice would like better and go off and die. He also treated the outside of my house. I'm very pleased with his work.

Paid $100–120Reasonable priceAnt exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

LaMont did a very thorough job of finding where mice were able to enter the basement and set bait stations both inside and outside. He also provided us with other things that tend to deter them.

Paid $40–60Reasonable priceRodent extermination
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tim has been with Augustine for years and continues to provide top-notch service. He came within 24 hours of contacting him, too! I will continue to call Tim/Augstine whenever needed.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon is great! I appreciate his knowledge and professionalism.

Great priceRodent exterminationGeneral pest inspection
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

LaMont was timely, courteous, friendly and did everywhere that needed to be done, even places I hadn't thought of. Thank you for your service

Paid $160–180Great priceRodent extermination
CharlesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wonderful service He went thru my home to find all the mouse traps and fill them and put them in good locations. March6,2020 wonderful technician Outdoor termite inspection done well Technician pleasant and explained everything well 2/21/2020 Alex was a wonderful technician. He was supervised by his lovely…

Rodent exterminationTermite exterminationAnt extermination
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We wish all companies we do business with would operate like Augustine. They should study them and follow their business model and operation. Awesome!!

Rodent exterminationSpider exterminationGeneral pest inspection
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joshua, is friendly, punctual, communicative and knowledgable.

Reasonable priceRodent extermination
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have had a handful of pest control services, but Augustine Exterminators is by far the best. Mark Mesplay has been the technican & has been top tier!

Paid $120–140Reasonable priceHome inspectionRodent exterminationTermite extermination
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Josh was very thorough and helpful, he always is.

Home inspectionRodent exterminationTermite inspection

Show more rodent extermination reviews (234 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

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