Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

📞 Call (913) 398-3575Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.220
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 256
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 220 Google reviews tagged “Spider extermination” · showing 20

C9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve been using Augustine Exterminator for 45 years and would not use anyone else. Great service. Good price. Okay, now it’s been almost 50 years and I still am very happy with Augustine Exterminators and will be continuing with them in the future.

Reasonable priceHome inspectionSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician, Brandon, treated our Airbnb inside and out. He was very polite and professional. He made sure all my issues were taken care of. We have used Augustine Exterminators for years and highly recommend them for any pest control needs.

Reasonable priceHome inspectionRodent exterminationSpider extermination+ Quality
LindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I was very pleased with my new tech, Scott. He was very friendly and courteous. Scott came into the house to refill the rodent traps with a bait he said the mice would like better and go off and die. He also treated the outside of my house. I'm very pleased with his work.

Paid $100–120Reasonable priceAnt exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We wish all companies we do business with would operate like Augustine. They should study them and follow their business model and operation. Awesome!!

Rodent exterminationSpider exterminationGeneral pest inspection
Gayle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service with a smile. Thanks a bunch.

Home inspectionSpider exterminationGeneral pest inspection
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

great

Paid $160–180Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

So glad we have Jim as our technician!!! He’s very professional, knowledgeable and super nice.

Home inspectionSpider exterminationGeneral pest inspection
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always provides advance notice. Very thorough. Always professional.

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jake was very Professional and thorough out visit. So nice to have a gentleman that cares about customer service!!

Paid $160–180Reasonable priceRodent exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Collyn was very thorough and looked everywhere for potential problems. He did a great job.

Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection+ Quality+ Professionalism
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I experienced a suspected brown spider bite years ago and Jim took care of that problem, as well as anything else that has cropped up since. We get propositioned by exterminators all the time in our neighborhood and Augustine will always have our loyalty.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Jim is efficient, reliable, prompt, and friendly. I appreciate that he calls before service to see if I need for him to come inside.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great communication, responsive, and professional!

Spider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nathan is very friendly and knowledgeable. Thanks, Kate

Paid $120–140Reasonable priceRodent exterminationSpider exterminationAnt extermination+ Responsiveness+ Punctuality+ Professionalism
DianneLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Augustine was on time and super professional ! Very efficient love them

Rodent exterminationSpider extermination
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

We've had Brandon as our bug guy for about 8 years now I think. He knows us and goes the extra mile every time he's here.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
ignacio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon is friendly, responsive, listens to our concerns if any and is always courteous. Great service!

Spider exterminationGeneral pest inspectionAnt extermination
Jeanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. My service representative was knowledgeable, personable and a definite asset to the company. I highly recommend their services. 12/6/2024. Again per their usual style Augustine’s did an excellent job treating the exterior of my villa. Tim is knowledgeable, professional and an absolute pleasure to work with.

Rodent exterminationSpider exterminationGeneral pest inspection
Graciela15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

All good. Thank you 😀

Home inspectionSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have had Augustine for years. I feel they are dependable, and easy to do business with. Would highly recommend.

Spider exterminationCockroach exterminationAnt extermination+ Punctuality+ Quality+ Professionalism

Show more spider extermination reviews (200 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

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