Augustine Exterminators, Inc.
Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Augustine Exterminators, Inc. for 8 kinds of job.
Augustine Exterminators, Inc. for spider extermination
Clear ✕All 220 Google reviews tagged “Spider extermination” · showing 140
I’ve been using Augustine Exterminator for 45 years and would not use anyone else. Great service. Good price. Okay, now it’s been almost 50 years and I still am very happy with Augustine Exterminators and will be continuing with them in the future.
Our technician, Brandon, treated our Airbnb inside and out. He was very polite and professional. He made sure all my issues were taken care of. We have used Augustine Exterminators for years and highly recommend them for any pest control needs.
I was very pleased with my new tech, Scott. He was very friendly and courteous. Scott came into the house to refill the rodent traps with a bait he said the mice would like better and go off and die. He also treated the outside of my house. I'm very pleased with his work.
We wish all companies we do business with would operate like Augustine. They should study them and follow their business model and operation. Awesome!!
Excellent service with a smile. Thanks a bunch.
great
So glad we have Jim as our technician!!! He’s very professional, knowledgeable and super nice.
Always provides advance notice. Very thorough. Always professional.
Jake was very Professional and thorough out visit. So nice to have a gentleman that cares about customer service!!
Collyn was very thorough and looked everywhere for potential problems. He did a great job.
I experienced a suspected brown spider bite years ago and Jim took care of that problem, as well as anything else that has cropped up since. We get propositioned by exterminators all the time in our neighborhood and Augustine will always have our loyalty.
Jim is efficient, reliable, prompt, and friendly. I appreciate that he calls before service to see if I need for him to come inside.
Great communication, responsive, and professional!
Nathan is very friendly and knowledgeable. Thanks, Kate
Augustine was on time and super professional ! Very efficient love them
We've had Brandon as our bug guy for about 8 years now I think. He knows us and goes the extra mile every time he's here.
Brandon is friendly, responsive, listens to our concerns if any and is always courteous. Great service!
Excellent service. My service representative was knowledgeable, personable and a definite asset to the company. I highly recommend their services. 12/6/2024. Again per their usual style Augustine’s did an excellent job treating the exterior of my villa. Tim is knowledgeable, professional and an absolute pleasure to work with.
All good. Thank you 😀
We have had Augustine for years. I feel they are dependable, and easy to do business with. Would highly recommend.
I had Derrick Lewis do an inspection and treatment of my home. He was very professional and friendly. I am new to the Midwest and new home owner. My house seemed infested with crickets. After his service in just a few hours in the basement and garage I could not hear crickets! I can finally enjoy my new home! I already recommended them to a friend!
Great service again!!
Sam is very professional and knowledgeable of pests!! He is also very timely with his response to issues at our home.
Very professional and responsive. Love working with small family businesses. Quick on the schedule and arrived at the exact time they were scheduled.
I appreciate the thorough effort the young man displayed. The quality work speaks for itself. The people working for this company have been helpful as I struggled financially last year. Very respectful and flexible when I had to pay late. That meant a lot to me.
Very professional and knowledgeable technician! Was very thorough!
Their staff was great and answered all my questions as well as saying if we had more issues with bugs to call right away.
Derrick is very reliable and kind. I trust him and know when I call he responds quickly. He does great work and I would highly recommend him and Augustine Exterminators again.
Sam was timely and very professional with his work. He checks in prior to the visit asking for any areas of need. And always is considerate of our pets.
I have used other pest control companies before. With Augustine, you get the same tech that comes out each time. they have assigned areas, they’ll know their area and will get to know your house. making the time and treatments a lot more effective. My tech, Lee is professional, well groomed, on time, friendly and is…
When we first moved into our home, we had a terrible mouse problem. Mark was able to eradicate it very quickly. Also, explain how to prevent future infestation, He was very friendly and attentive to details. I have all the confidence in him. I have now been using them for over four years and have never been…
Mark has been very helpful and responsive to our needs. Mark is reliable and is very good about communicating when he is coming in case I need him to address specific issues.
Jim is always very thorough. I was very pleased with how quickly he fit me into his schedule. Would highly recommend him.
All done on time, quickly and professionally.
Professional and attended to the existing problems .and anticipated problems.Mark did an exceptional job, as always.
Good service. Friendly service person
Great, professional, effective experience!!
Love Brandon. He is excellent and he really cares about his customers. He is very professional and does an great job. He is here every 3 months. So glad to have him. Great company
Fast friendly and efficient
We can’t say enough good things about the quickness and the service of Augustine Exterminators. Thank you!!
We have used Augustine for 7 years and have been very pleased. Our technician checks each time to see if there has been any evidence of bugs. If we have a problem between treatments (ants) they return free of charge. Can’t recommend them highly enough.
Lee is great! I chose Augustine Exterminators based on being a locally owned family business, around as long as I have been, and no contract requirement, and I like their website as it is easy to navigate and is inviting. They are not the cheapest, but you get what you pay for. Lee listened to my concerns and…
Jim is very thorough and does a great job!
Sam came and sprayed the interior and exterior of my home today and he was excellent! Very kind, professional, and efficient. He also checked termite stations. Took care of everything. Thank you!
Great as always!
Absolutely awesome experience with Brandon. He was timely, polite, educated me on the options and the company was not pushy for me to get a quarterly plan which is what I was looking for. I will be back and I am wholeheartedly recommending them.
Professional, dependable & staying on quarterly routine with Augustine keeps the bugs and rodents away! Jim is always a pleasure to work with.
(5 Stars) LaMont always does a thorough and professional job. He always takes time to answer my questions. Glad to have him as our specialist.
Great service. Our technician, Lamont, is very personable and thorough. The teminder communication the night before and day of is exceptional. Thank you for keeping our home pest free.
Jim and his associate did a great job again on this visit and covered all area of home as needed. Highly reccomend.
I worked with Sandy to get a quote and schedule an appointment for an initial treatment. She was extremely responsive and detailed in her information. Sandy scheduled Jim to inspect our home for pests and provide the initial treatment. Jim arrived on time and provided a thorough inspection inside and out and…
I love how they come in and start right away doing their job. Very friendly and professional.
My AUGUSTINE service tech, LEE GRIGGS is THE BEST !!!!!!!!!!! He is warm, friendly, VERY KNOWLEDGABLE, takes his time to service, very patient with my questions ~~ he is amazing !! I am so thankful for him ! /////////// adding on to this previous review ~ another service day yesterday 11/15/23 with my tech…
Our technician, Brandon, is great and always willing to answer questions or provide information and suggestions about what is best for our home.
⭐️⭐️⭐️⭐️⭐️ Derrick is awesome! He is thorough, knowledgeable and kind. I’ll definitely be sharing his contact with anyone I know.
Lamont is always friendly and professional. He patiently explains things to me whenever I have questions.
We use Jim with Augustine and he is great! He’s very polite and professional and was very knowledgeable about our concerns. We are very glad to have a company take care of our pest control that we can trust!
We love Augustine, great and consistent service. Always personally checks in to ensure any changes or new needs are met.
Jim does a great job and is always on time and friendly yet professional. He takes time to explain issues and possible solutions without pressure for unnecessary treatments or services.
Nathan is a wealth of information! He has been extremely helpful in navigating weird pest issues we’ve had.
Augustine has been a vendor for us a long time for carpet cleaning, duct cleaning & pest control services. I love the flexibility of multiple services under 1 roof. They have always taken care of us in a timely fashion, friendly and great prices! Keep up the great work!
They always do a great job!
Brandon has treated my house for years. I am always very pleased. He is thorough, professional, and customer centered.
Brandon has always announced him self and then there as scheduled. He has answered various requests even at the spur of the moment when we had an ant invasion in our kitchen, one year ago, and he took care of it even before he took his vacation
LaMont is enthusiastic and answered questions I had about preparation for the inside service and how the treatment works.
Very comforting to know I probably am not going to get bit by some bug and have a big doctor bill. Thank you very much for the plan to keep me and my old defenseless dog safe❣️
Brandon takes the time and genuinely cares about our concerns. Would highly recommend!
Joshua left the gate open to my backyard. I have dogs and had i not checked first before I let them out they would have escaped.
Lee is great. Everytime he comes to my home I learn something new. He's very patient and knowledgeable. And he make sure he checks all the traps he placed. Valerie
Steve is awesome! He is professional, friendly, informative & great at what he does. He has done insect exterminations for our home for years, & we are fortunate to have him as our exterminator. And, Augustine Exterminators is a great company. We highly recommend them.
Theresa at the office is very nice. I called several companies in the area, and along with the obvious price, she was the main reason I chose them. The technician was running late, but communicated it with me, and was very friendly and professional. I had planned on a one time spray since I rent, but I’ll definitely use them again, here and in the future!
Amazing customer service and a very friendly team!
Nathan was awesome and we look forward to working with Augustine here in the future for the care of the home he had exceptional service I would give him five stars and it's a great company to work with
Awesome service "Derek " is my professional. Very caring & attentive. Thanks 😊
Nathan was great!
Mark is so courteous, professional, thorough and efficient. He always calls before he comes over for service and checks in about pest activity. We have had no pest activity ever since we started with Augustine - thank you Mark!
Nice guy, very detailed, informative, took time to answer questions. Very professional.
Lee was awesome and provided amazing service! I highly recommend Augustine to anyone needing an exterminator!
Josh is an experienced exterminator who inspects and treats our building thoroughly, consistently, and efficiently at every service. He is courteous and friendly, and always asks if we are having any new pest issues before he starts. We couldn't be happier with Josh and Augustine Exterminators, and would recommend…
Mark was very friendly and professional. He educated me on their services and gave me tips and tricks. He answered all of my questions and was sure to let me know when he would be arriving. He also wore shoe covers, which was very polite.
LaMont our technician is so nice and always answers any questions about application and safety for our child. He always has a smile on his face and very efficient at his job!
Great value for a great service!
Overall I had a great experience. Will utilize their services in the future!!!
This company is AMAZING!! Josh is our exterminator & he always texts the day before he comes letting us know he will be out to check and will always let us know when he finishes up! Very responsive, professional and always on time! 10/10 customer service !
Augustine sent us an employee, Lee, that is respectful, communicates well, and is always the one to return to service our home. We have been very pleased with him. We recommend this business often.
Jim was on time and very thorough. He found yellow jacket nests that we didn’t even know we had. I was impressed with how much time he spent going around the outside of the house to ensure he had everything.
Lamont did an excellent job. He was knowledgeable and professional.
Josh came and sprayed our base boards throughout the house. We don't have a big issue with bugs now - but we are using Augustine Exterminators to make sure we never do. They also put insecticide granules around the outside base of the house to help keep things under control. We just started our services with Augustine - but plan to use them going forward.
Jim Engles is very friendly. He has been to my house 2x's a year for a few years. I will continue to use Augustine and him.
Great service! Friendly and very thorough. Thanks to them I have never had any issues with bugs.
It’s great. Jim is very detailed and very pleasant. His years of experience show in his knowledge of the products he uses and the pests he is targeting.
Annual pest control
Joe has been attentive and helpful at every visit. We appreciate his efforts and will hire him again. Good work, Joe!
Joe does great job and is very customer oriented. Really appreciate his work. He offers good advice and look forward to the visit.
Augustine is always responsive, and very easy to communicate, either by phone, text or email. Very professional, listens to my concerns or issues, and responds accordingly. Very pleased with their service.
Jim is great, always calls ahead of time and goes above and beyond in his work and professionalism!
Our Tech Steve is awesome ! You dont get service like this from some of the big national outfits.
Lee, from Augustine Exterminators, was great! He came out for a free inspection for a brown recluse infestation in my home and gave me an appropriate quote and a thorough explanation of all that would be done to take care of the problem. After the first treatment, I noticed a significant difference in the number of…
Great service! He was very thorough and friendly.
Joe is always friendly and explains what he is doing for.that day
Steve is terrific!! Very thorough and thoughtful. Listened to my concerns and addressed the problems. I appreciate Steve
I’ve used Augustine exterminators for years and have been very happy with their service. Their reps and office staff are always friendly and courteous.
Technician was prompt, professional, pleasant and COVID safe. He explained all the treatments, what chemicals were used and how they were applied. Very transparent with charges, expectations and recommended frequency of applications.
Very good work
It's been over 10 years that Augustine has been providing amazing service at my house. So amazing that I thought maybe my house was just pest free, and I paused my service for a couple of months. The same pests that were tormenting me before I hired them came back in full force!! They patiently returned, and took…
always polite and thorough
Good friendly and timely service.
Courteous professional and competent Very happy with service, friendlyiness, courteousness,
Jim is always honest and reliable. He looks at each project as, what is best for the customer.
I had some rugs cleaned and they look great. I am very satisfied with the quality.
Great Company, great service! Lee even called me today after he finished his service to let me know my garage door was open (we have contractors working inside)!
Great guy, Jim. Always gets rid of everything or sends them running. We've used Augustine for many years. Highly recommended!
Augustine has protected our home for years. The technicians are always friendly and helpful. I dislike bugs & spiders and thanks to Augustine, they don't live inside our home. After having termite damage approx. 20 years ago, our home is termite free.
Thorough, Informative, professional, and personal service. Exceeded expected service. Thank You.
Lee was very professional and efficient . He serviced all the areas that I had pointed out in the house
I contacted Augustine Exterminators as a preventative measure, especially since the summer months are quickly approaching. They were referred by a neighbor and I could not be more pleased. The employees are knowledgeable, friendly, and thorough. Most importantly, they took the time to listen to my concerns and answer my questions. Exceptional service.
We are extremely satisfied with Augustine Exterminators. Our technician is Joe who is amazing!!! He is incredibly knowledge, personable, and respectful. Communication from him is consistently reliable and he is always on time. Love Joe!!
Frank Canino is the best! He is an efficient, friendly professional.
Jim had been coming out quarterly for a year. I haven't seen any bugs. He always calls ahead of time and always checks to make sure we aren't having any issues. Great customer service.
We have used Augustine for pest prevention since our house was built in 2001. Very satisfied.
What most people do when it comes time to pest control or any other type of Exterminating they usually shop around for bids, and unfortunately go with the lowest bid. This is the wrong thing to do. Protecting your investment in your home is one of the most important things you can do. My decision to go with…
Really great company - we always have the same tech come out - really like that. The tech is very professional and friendly.
Very informative and checking into a plan for termites.
Augustine Exterminators are the best in the business in the KC metro area. They are a family owned company, with long-tenured, kind, and courteous employees. They always get the job done right and for a fair price!
Frank did a great job! He really knows what he is doing.
Great
Tim is reliable, thorough and very nice!
Joe is the best!
Very Professional Service, Frank C. knows his business, fine representative for Augustine Exterminators, look forward to seeing him in three months. He let me know, if any issues arise before then, call and they will send him out at No Charge. More Peace of mind, knowing we got the pests under control. Vernon G, in…
Great service! Thanks!!
Frank is a great technician. He is friendly, and very knowledgeable. If I have any questions, he always has an answer for me. I would recommend them to anyone looking for pest control services. They have been doing my best control maintenance for several years.
Derrick was prompt and professional. I'd never hired an exterminator, so he was very easy to work with. He explained each process and answered my questions with ease! I definitely recommend Augustine!
We use Augustine for our quarterly pest maintenance. Jim has been our guy for many years now and he’s always happy to answer any questions and give good advice for manage of pest control.
Incredible people to work with. Very kind and informative. We have used them for pest control and also to shampoo our furniture. Highly recommend!
Been using them outside for years, we dont have the inside done because they get them before they get in the house.
Good.
Very happy with the service from Augustine! Friendly helpful staff. A pleasure to work with.
Augustine performs our quarterly pest control services and does a great job. They’re fantastic about letting us know when they’re coming and what they’ve performed and seen during the service. Highly recommend
We switched to Augustine after finding brown recluse spiders in our home. They have helped trap and remove them and we are very pleased. They are up front on pricing and follow through with what they say are going to do, and when they will do it.
Jim was punctual and professional. The work was done just as he described. Hopefully our mice will be gone soon!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 397 | $61–$133 |
| Ant extermination | 314 | $81–$246 |
| Bug & insect extermination | 307 | $61–$141 |
| Rodent extermination | 253 | $86–$323 |
| Home inspection | 236 | $61–$168 |
| Termite extermination | 224 | $136–$371 |
| Spider extermination | 220 | $83–$173 |
| Termite inspection | 202 | $81–$323 |