Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Augustine Exterminators, Inc.

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,956 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augustine Exterminators, Inc. is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augustine Exterminators, Inc. is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augustine Exterminators, Inc. is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Augustine Exterminators, Inc. for 8 kinds of job.

Augustine Exterminators, Inc. for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.227
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$136–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 227 Google reviews tagged “Termite extermination” · showing 40

TeressaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Tim with Augustine Exterminators is the best. Highly qualified, very professional, friendly, kind, and Honest! We had a horrible case of termites and ants last year. He had our house treated and this was our yearly inspection to make sure nothing has invaded. We’re all clear and we can tell. Augustine Exterminators…

Paid $120–140Great priceHome inspectionTermite exterminationGeneral pest inspection
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent communication and service. Highly recommend.

Reasonable priceTermite extermination
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was highly pleased with the professionalism and dedication that both Derrick and Tim showed during the entire process from initial inspection to the final extermination of termites. I would definitely recommend them.

Paid $200+Reasonable priceTermite inspectionTermite extermination
CharlesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wonderful service He went thru my home to find all the mouse traps and fill them and put them in good locations. March6,2020 wonderful technician Outdoor termite inspection done well Technician pleasant and explained everything well 2/21/2020 Alex was a wonderful technician. He was supervised by his lovely…

Rodent exterminationTermite exterminationAnt extermination
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have had a handful of pest control services, but Augustine Exterminators is by far the best. Mark Mesplay has been the technican & has been top tier!

Paid $120–140Reasonable priceHome inspectionRodent exterminationTermite extermination
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I assume the tech did a good job. I haven’t seen any signs of termites.

Paid $80–100Reasonable priceTermite inspection
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was really impressed with Tim. We’ve never used an exterminator before had an immediate need and he came out same day for an assessment. He gave me options to choose from, no BS pressure tactics, and performed the service within a couple days. I feel really lucky to have found Tim and will definitely use him for any future needs.

Paid $200+Great priceTermite extermination
gregg14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Augustine Exterminators are a great company. We have used them for many years for our last two homes. Our long-time technician, Tim Elliot, is very experienced and provides outstanding customer service. They are very reasonably priced. I highly recommend Augustine and if Google allowed more that 5 stars I would give it!!

Great priceTermite extermination
SheriLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have used Augustine since we determined we had termites about 7 years ago. They were the most reasonably priced and have always been professional in their services and have great communication. I would highly recommend them!

Paid $200+Reasonable priceTermite extermination
rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★

I am responding You want a review Well I have been paying yiu for 5 years and you come by house and do your work but never knock on door to day hello and discuss what you are doing. No human realaionshii. Perception is reality. The message you are too busy to call or stop by. Make human contact. No personal knock on…

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Domenic9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

When we moved into our house, we had ants everywhere. Tried all the remedies that worked before and none did. Got Augustine and they took care of em. They are great.

Paid $140–160Reasonable priceTermite extermination+ Responsiveness+ Punctuality+ Quality
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Augustine has been my extermination company for 20 years! Lisa

Termite inspectionTermite extermination
KAREL7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I like having the same skilled technician Steve visit. He is company oriented. Does a great job. Punctual and friendly.👍

Paid $1–20Great priceTermite inspectionTermite extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Tim Elliott with Augustine Exterminators continues to keep my apartment building protected with on-going termite treatment and inspection. There are enough things that can go south on a rental property, termite protection is a one less worry.

Reasonable priceHome inspectionBed bug exterminationService not listed
Brent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Job well done and on scheduled time

Paid $160–180Reasonable priceTermite extermination
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great professional experience. Always on-time, work completed as described. Best company and employees to work with

Paid $200+Great priceTermite inspectionTermite extermination
GregLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Derrick did a great job, as usual, we continue to be very very pleased with his knowledge and his level of service. For us, Augustine is highly recommended. The value is there.

Paid $80–100Great priceTermite extermination
Jerri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

All good

Termite inspectionTermite extermination
MargaretLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They always do a good job. Let us know when they are coming. Very satisfied with the many years they have serviced our property.

Paid $200+Reasonable priceTermite extermination
Essie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called Augustine company and set the appointment with Tim, he came and checked everything and everywhere and let me know what is needed to be done and gave me the estimate, pryor to call Augustine company i did called couple other companies with big name, buy none of them were good enough as far as checking and…

Paid $200+Reasonable priceTermite inspectionTermite extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Nice and friendly. Always calls ahead to let you know when they are coming. Would recommend to anyone

Paid $120–140Reasonable priceTermite inspectionTermite extermination
AnnLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Collyn was very thorough and looked everywhere for potential problems. He did a great job.

Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection+ Quality+ Professionalism
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We are Termite Free thanks to Mr. Elliot and Augustine Exterminators! They show up when they say they’re going to and proceed to taking care of business straight away. We’re very pleased with their service!!

Great priceTermite extermination
Shari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

very professional and very friendly!

Termite extermination+ Professionalism
Dick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Augustine service is prompt, efficient, and professional. Just what they promised.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
FernandoLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Our first experience with Augustine and everything went smoothly. Tim came out and was very informative and knowledgeable. I can see why they are rated 5 stars with over 1000 reviews. I wouldn't hesitate to use them again.

Reasonable priceTermite extermination+ Professionalism
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been a customer of Augustine for over 50 years. As a REALTOR, I have the opportunity to see lots of exterminators in action! Augustine has always been competitively priced with superior service. Their knowledge is exceptional and their approach is to keep pests out of the house rather than kill them once…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Anne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have used Augustine for years and have enormous confidence in their knowledge and professionalism. They have never failed to do a great job! Highly recommend!

Hornet & wasp exterminationRodent exterminationTermite inspection
janelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My serviceman jake is the best!

Reasonable priceHornet & wasp exterminationTermite exterminationAnt extermination
Ron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tim Elliott & the Augustine team did an excellent job of protecting our home from termites. They did a thorough inspection inside & outside our home and followed up within a week & applied Termidor around our entire house & under our front porch. They were on time & completed the application in less than an hour.…

Great priceTermite extermination
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Reliable.

Termite extermination
GLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and reasonable in price...

Termite exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
SamLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The team that serviced our property were very friendly, professional, polite and efficient, and clearly are used to large dogs.

Termite extermination+ Responsiveness+ Punctuality+ Quality
moe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tim from Augustine was great and he did Good job .Answer all my question and performed Service that I needed Thank you Mor Ahmadian

Paid $200+Reasonable priceTermite extermination
Terry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★

This was a new tech. He had no idea where the termite stations were and they were buried under leaves and overgrown shrubbery. So he missed at least half of them. Why not use the map they generated when the stations were placed to locate all of the stations so they could be serviced?

Reasonable priceTermite extermination
GigiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I know that I can always count on Derrick doing a perfect job. Who looks forward to seeing their exterminator, I do. I hope he is Augustine’s number one employee. He definitely should be!

Paid $100–120Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality
RebeccaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Augustine is always quick to respond to concerns. Their termite protection has been great - they periodically stop by to check the system and deliver bait as needed. No scheduling or work needed on my end outside of paying the annual bill. Highly recommend Augustine for your pest control needs.

Paid $200+Great priceHome inspectionTermite extermination
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim Elliott professionally provided the service from start to finish. Great communication and there was no surprises. He did the final finishing maintaining original aesthetic quality. Tim, possess great intelligence and people skills.

Paid $200+Great priceTermite extermination
Ann13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Augustine is top notch! They are professional, informative and do great work!!!!

Termite extermination
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim was great to work with. He thoroughly explained our options after the home inspection. No high pressure. He and his team arrived at the appointed hour and got the job done in no time. They are dog people, so they explained how to protect our dog while the treatment settled and dried. We'd absolutely recommend Tim and his team for termite treatment!

Paid $200+Reasonable priceHome inspectionTermite extermination

Show more termite extermination reviews (187 more) →

Price

$141+25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection397$61–$133
Ant extermination314$81–$246
Bug & insect extermination307$61–$141
Rodent extermination253$86–$323
Home inspection236$61–$168
Termite extermination224$136–$371
Spider extermination220$83–$173
Termite inspection202$81–$323

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