Augustine Exterminators, Inc.

I had several questions and Brando answered them.

I've had a very good experience with Augustine Exterminators. We had a problem with rodents chewing through the underground wires of our sprinkler system. Tim, the technician from Augustine, came to our home and inspected the outside area and discovered places where the rodents had dug down into the ground and… Read full review

Listened to our concerns and responded effectively

I’ve been using Augustine Exterminator for 45 years and would not use anyone else. Great service. Good price. Okay, now it’s been almost 50 years and I still am very happy with Augustine Exterminators and will be continuing with them in the future.

Awesome, as always! Thank you LaMont

I was highly pleased with the professionalism and dedication that both Derrick and Tim showed during the entire process from initial inspection to the final extermination of termites. I would definitely recommend them.

Derrick and Leonard just left ! Great guys, great friendly service year after year. Thanks fellas A+++++

Derrick has been our technician for years. Every now and then we see him, but most of the time we don't. My sister has had Augustine for over 27 years. We trust Augustine and Derrick!! We saw Derrick today March 11, 2022 and it is good to know that he is on the job!! I just saw him March 21,2024 and said hello. Thanks, Ford Blaney

The man that ca.e to my house was great, he actually checked the traps by our shed too that hadn't been checked in years!

Tim always does an awesome job!!

We had a swarm of termites and quickly called Augustine/Jim!! It was scary! Jim came and did a thorough examination of our house and found no damage. We were lucky ! We are now protected and confident all will be ok!! Thanks Jim!!!!

I assume the tech did a good job. I haven’t seen any signs of termites.

always timely

I know Brandon now after a bed bug invasion, and he is absolutely dedicated!! He is super friendly and his work ethics are above and beyond!! I would recommend him to anyone and everyone!! Very happy with his services!!

Josh was very thorough and helpful, he always is.

Quick service. Tim clearly communicated what to expect and what would be done. He is friendly and personable, and he put himself in the customer’s shoes.

Very comprehensive service guy

Always pleased with their technicians and customer service

Augustine has been my extermination company for 20 years! Lisa

I like having the same skilled technician Steve visit. He is company oriented. Does a great job. Punctual and friendly.👍

Tim is great to work with and did an excellent job. Communication was excellent, quality of work superb and they were prompt for each visit. I will use them going forward.

Tim is the best! Thank you.Tim!

Thorough and respectful of our yard.

Great professional experience. Always on-time, work completed as described. Best company and employees to work with

All good

Perfected done once again thank-you

Great to work with Jim, looking forward to Continuing service with him. Will refer his service to anyone who asks who we use.

Great place. I've been using it for 35 years. Also, my technician collyn always goes the extra mile to do anything that I would like to have done.

I called Augustine company and set the appointment with Tim, he came and checked everything and everywhere and let me know what is needed to be done and gave me the estimate, pryor to call Augustine company i did called couple other companies with big name, buy none of them were good enough as far as checking and… Read full review

Derrick was super nice, professional and efficient! Thank you!

Nice and friendly. Always calls ahead to let you know when they are coming. Would recommend to anyone

Augustine service is prompt, efficient, and professional. Just what they promised.

I have used Augustine for years and have enormous confidence in their knowledge and professionalism. They have never failed to do a great job! Highly recommend!

Derrick was excellent. Friendly and very helpful.

I used Augustine at my previous home since 2008. Showing the records was a great selling point. Augustine has great employees and staff. I am a repeat satisfied customer at my new home.

In connection with a normal visit to check termite bait stations, Tim noted a nest of yellow jackets at the base of a tree by the street/curb in front. They had been coming and going for a number of weeks, but I thought they were harmless bees. Tim said that they had been aggressive toward him when approaching the… Read full review

Friendly and very informative. I will continue to renew the termite program. Still using Augustine 5 years. Not changing!

Derrick always does such a great job! Very thorough and attends to every detail!

Always on time and does a thorough job!

Great work as always.

We have been impressed with them from beginning to end. Their communication and quality of work is fantastic.

Jim Ingalls did the initial inspection and quoted 2 options for treatment. We chose to use one of the options. Within a week or two, Tim and Thad came and treated the area and left all treated areas looking clean.. They were all straightforward and informative. The quotes were very reasonable and I have no… Read full review

Great service as usual!

Always prompt and courteous.

We have had Augustine and Jim “my bug guy“ for years. They do a great job, are well priced, professional, and easy to communicate with. I recommend them 100%!

Brief chat w technician, wanted to be certain I had uncovered a couple of stations, he was already aware.

Lee and Augustine have always been great to work with and have provided great service.

Such a nice, friendly gentleman!

I have good experience with Augustine on every services. I was holding off on the review after a year, just to see if things are consistent with their services, and glad to see that they are! Tim Elliott has been taking care of pest control at my property. He is very responsive, helpful, always have solutions, and a pleasure to work with.

Their staff was great and answered all my questions as well as saying if we had more issues with bugs to call right away.

Everyone is responsive to my calls and it is comforting to know my most valuable asset is protected

Very helpful with explanation of service. Polite and professional.

Derrick Lewis always does a great job and I appreciate the call the night before so that I can make sure my dog is inside.

The technician is educated in his feild. I appreciate the time he takes to listen to my questions politely and that he responds with simple information that I can understand. He shows up when he’s scheduled to be here and stays in touch when we have to shift the appointment at all. Very dependable.

When we first moved into our home, we had a terrible mouse problem. Mark was able to eradicate it very quickly. Also, explain how to prevent future infestation, He was very friendly and attentive to details. I have all the confidence in him. I have now been using them for over four years and have never been… Read full review

We are extremely happy with the services of Mark Mesplay; and Augustine Exterminators. We have an on-going service plan, and have great peace of mind knowing that our protection is always up to date. If you are looking for a professional, reliable, and affordable solution to your pest control challenges, definitely look to Augustine Exterminators.

Very satisfied over all with my service.

I have used Augustine for routine extermination services and termite protection for many years and have always been satisfied with all aspects of their operation. I had a Ukrainian college student living with me last year. She’s been a semester in New York - one day she said, “You don’t have any bugs.”

Professional and very responsible. Good fair quality work.

Lee is very professional and takes great care of our properties!!

Derrick did a SUPER JOB! I needed him to change the date of our appointment because I was going to be out of town. He changed it to a date that I would be home. He was on time (as he always is) and he did a GREAT JOB! He let me know he was coming so I could bring my dog in the house! I have had him several… Read full review

We can’t say enough good things about the quickness and the service of Augustine Exterminators. Thank you!!

Happy to have your personnel visit & check tubes for termites!

Lee is great! I chose Augustine Exterminators based on being a locally owned family business, around as long as I have been, and no contract requirement, and I like their website as it is easy to navigate and is inviting. They are not the cheapest, but you get what you pay for. Lee listened to my concerns and… Read full review

After having termites at one property, I’m doing the prevention/detection. Tim was easy to work with. He explained everything before he did the work. Every time he said he was going to do something, he did exactly that and was responsive and on time. I highly recommend Augustine Exterminators!!

I’ve been a customer for many years and have always been pleased with the results. Jim has always gone above and beyond when needed for particular pest issues.

Sam came and sprayed the interior and exterior of my home today and he was excellent! Very kind, professional, and efficient. He also checked termite stations. Took care of everything. Thank you!

Always polite and professional

Absolutely awesome experience with Brandon. He was timely, polite, educated me on the options and the company was not pushy for me to get a quarterly plan which is what I was looking for. I will be back and I am wholeheartedly recommending them.

We have a regular inspection as well as a regular treatment around the perimeter of our house. Augustine is always on time, and takes great care of our home while being professional. We are always pleased when the Augustine team takes care of our every time they come to our house.

Professional, dependable & staying on quarterly routine with Augustine keeps the bugs and rodents away! Jim is always a pleasure to work with.

Very fine other than we never know when the tech is coming!

Brandon is always on time, polite and gets the job done. He is the main reason we stick with Augustine!

They are very friendly and overall great experience. They keep our minds at peace. Very knowledgeable and helpful.

I love how on top of everything I need Jim, with Augustine Exterminators, is. He reminds me to keep up with keeping the critters out! I’ve used him for years taking care of any critter problems we have in our rental houses, and I will continue to use him! I highly recommend Augustine Exterminators!

We have a yearly termite package and a quarterly pest control package with Augustine. We've recently added a mosquito control monthly treatment during the summer season. I have always been extremely pleased with the work Augustine has done. We are termite and bug free and know that the mosquitoes will be under… Read full review

Mark was great and to the point. Did not try to sell me on what I did not need.

Derrick has completed the services for Augustine at our home for several years now. Always helpful! Always listens to our concerns such as when we saw a silverfish in our upstairs bathroom or mice in the basement. He was extra careful placing mice bait traps or whatever they are called since he knew we had a smal… Read full review

always a pleasure having Augustine come to the house - they do a great job. No bugs!!

Derrick is always on time, professional and responsive.

Derrick did a fine job, he was respectful of our property, made sure the gates were closed and that any debris was cleaned up. Thanh you Derrick.

Every interaction I had with Augustine exterminators was very professional. If they made an appointment they showed up on time and were always polite. I also like that they keep the same technician with you throughout your time as a customer with them. Derrick was extremely professional and kind. He watched out for… Read full review

I highly recommend Augustine Exterminators and am very pleased with the service provided by Lee Griggs. I had termites in a tree on my property but not at the house. He took extra steps to try to insure they would not get to the house. He was also able to use products that would not impact my organic gardening… Read full review

Brandon is very professional, kind, and thorough. We didn’t have termites and we were happy to receive an honest answer.

Always on time friendly respectful professional service

Technician arrives and checks out the traps and let us know the status of them.

Augustine has been a vendor for us a long time for carpet cleaning, duct cleaning & pest control services. I love the flexibility of multiple services under 1 roof. They have always taken care of us in a timely fashion, friendly and great prices! Keep up the great work!

Tim is great! We talked to him for a few minutes and mentioned that other pest control people were selling their services and driving us crazy. I told him that the other pest people said they would dust off our spider webs. He said that came with the quarterly package which we don’t have. Despite that, I noticed… Read full review

Been. With them since 2008. Still great after all these years! Reasonable, efficient and most importantly, effective at keeping termites at bay!

Brandon has been our technician for at least 5 years. He consistently has been extremely, courteous, professional and knowledgeable. Thank you, Brandon!!

Negative 10 stars actually……. Lee came to my home to give me an estimate on termite prevention, and we agreed upon a service plan. Next, three different guys came to my home who tried to talk me out of the agreed upon service, not for a cheaper service but one that was easier for them to do. I had clearly explained… Read full review

Very comforting to know I probably am not going to get bit by some bug and have a big doctor bill. Thank you very much for the plan to keep me and my old defenseless dog safe❣️

Derrick was on time, professional and friendly. He took time to explain everything. My questions were answered completely.

Lee always provides service with a smile. We are in the process of a construction project and Lee is very flexible about working around the "mess". Lee provided treatment for ants earlier this summer and we have been "ant free" since that treatment.

Awesome service "Derek " is my professional. Very caring & attentive. Thanks 😊

Nice guy, very detailed, informative, took time to answer questions. Very professional.

The tech was wonderful. He must have answered 2dozen questions my husband and I had. He was knowledgeable and informative.

I appreciate the text the day before the appointment to let me know when they are coming. Tim is knowledgeable and nice and always takes the time to answer any questions I have.

quick

We have been using Augustine's monthly Sentricon service for many years. We have not had any issues with termites during that time. I highly recommend their work.

Love this company and their people. Friendly, nice and easy to work with.

Great value for a great service!

Thad did a great job!

We have always loved our technician Derrick. He is alway nice and fun. Today our dogs just would not come in because they wanted to be with Derrick, and the was okay with that. They wanted to follow him everywhere. We have him at several of our rental houses also. When he comes out to get cockroaches, he has… Read full review

I was impressed with LaMonte. He let me know that he was coming, then that he had arrived and then explained what he had found. He is a very personable young man with a ready smile. I appreciated his service.

It’s great. Jim is very detailed and very pleasant. His years of experience show in his knowledge of the products he uses and the pests he is targeting.

I thought I might have termite damage and wanted it checked. Joe called me in the morning to confirm my preference for an afternoon appointment. He arrived right on time. Vary friendly and professional, and he knows his stuff. Fortunately I didn't have any termite damage, but I plan on using them to spray for ants and crickets. I was impressed.

Excellent visit with Lamont this morning. He was very professional and helpful.

Joe does great job and is very customer oriented. Really appreciate his work. He offers good advice and look forward to the visit.

The technician explained everything to me, he was very kind and punctual, we will see how the treatment works.

Incredible service and thorough job done. Prices were fair and competitive. All concerns and questions that I had were addressed immediately and with informative accuracy. I was very impressed by the level of respect, personability and professionalism from the crew. Awesome job!! Thank you for going above and… Read full review

Well it all started with I think I have termites. Augustine exterminators were the first company to come out and perform the inspection. This was a good thing if you look at all the reviews. Tim came out and had a wealth of information, set my mind at ease and offered a couple of reasonable options. When you need… Read full review

Mark from Augustine's called ahead and gave me a time frame for when he would arrive. He wore covers on his shoes when he entered the home. He did an inspection of the exterior and then the basement to look for termites. I was happy to hear there were no active termites in the home. He told me I could call… Read full review

Augustine always does a great job.

Our Tech Steve is awesome ! You dont get service like this from some of the big national outfits.

Excellent!! Tim is friendly and very knowledgeable of his professionalism. I can’t believe it, I got same day treatment for pests and termites at reasonable price. Lucky me! I highly recommend anyone that needs pests control including termites. Thanks to my service man, Tim!

The original salesperson and estimator was rather gruff but knowledgeable. The tech who performed services and I dealt with ongoing is knowledgeable ,friendly, on time and easy to deal with .

Lee was very good

Steve was knowledgeable and professional. I would recommend him and Augustine to others.

They did a great job and were very courteous when setting up the appointment over the phone.

I have used this company since i bought my home a few years ago. They are a great price and always thorough in inspecting my termite stations. They repair or replace any stations that have been damaged and are always great to talk with. The techician is helpful if you have any questions and will go out of his time… Read full review

Derrick was a great technician, he was on time, didn't BS me about anything. Offered the services he felt we're useful in our situation and didn't try to upsell me when I made my decisions. Top shelf service. Mary was also so nice on the phone and made scheduling my appt very easy. Very happy customer.

Mark did a wonderful job. Very much appreciated how he explained what he observed and my options. Definitely will be a repeat customer.

It's been over 10 years that Augustine has been providing amazing service at my house. So amazing that I thought maybe my house was just pest free, and I paused my service for a couple of months. The same pests that were tormenting me before I hired them came back in full force!! They patiently returned, and took… Read full review

Good friendly and timely service.

Checked the bait traps around our house. Found one that had been hit by termites so replaced with the stuff they will take back to the colony and kill them all within a few weeks. Augustine originally the Sentricon system 21 years ago to rid us of our original termite infestation. The bait stations on the other… Read full review

I've used Auugustine Services for more than 20 years for my own home and a rental. I've been completely satisfied for that length of time. Very dependable and trustworthy.

Thad provided a very thorough inspection, was very knowledgeable, and provided feedback not only regarding termites, but other pests as well.

Upon arriving he introduced himself and left a business card. He went about his inspection and left. Very courteous and professional.

Jim is always honest and reliable. He looks at each project as, what is best for the customer.

Great guy, Jim. Always gets rid of everything or sends them running. We've used Augustine for many years. Highly recommended!

Augustine has protected our home for years. The technicians are always friendly and helpful. I dislike bugs & spiders and thanks to Augustine, they don't live inside our home. After having termite damage approx. 20 years ago, our home is termite free.

I called them for a refinance home loan Pest Inspection, they came out promptly and were on time for our schedule appointment. I really appreciated that they didn't push upon me service plans like the other companies I had also contacted. When I asked, Thad Butler questions he was very courteous, knowledgeable and… Read full review

Recommended . Very professional

I can not get used to the new procedures that do not have the technician or the office make an inside appointment. I live at a place called Lake Forest. Anyone want to guess how many critters of all kinds I see or see evidence of inside my house. From now on I want the technician to let me know when he will be here… Read full review

Steve is always on time, answers all of my questions and great guy! Today I had a big remote meeting and asked Steve to text me if he needed anything from me, and he gave me that "thumbs up" and said, "Got it." He's the best!

Very informative and checking into a plan for termites.

Termite inspection for sale of real estate

Very knowledgeable.

A++company- arrives on time -out standing service

For over 10 years, I have used Augustine exterminators. They are always professional, responsive, reliable, and on time! They have at most respect for homeowners. I highly recommend them.

Great job!!!

Mark has been with the company, I think he said 17 years and really knows his stuff! He called beforehand, he was on time, very thorough, was a total gentleman and patient and informative with my many questions. No current termite damage was found, but I am considering doing preventative treatment and will… Read full review

Been using them outside for years, we dont have the inside done because they get them before they get in the house.

Brandon was wonderful. Did s VERY thorough inspection and explained everything he saw and determined it was all old damage and nothing needed to be done at this time. He was very professional, patient and knows. I would highly recommend Augustine exterminators!!!

Technician was very thorough and professional. Will definitely use them again.

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