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Austin Mind and Behavioral Health

Child psychiatrist · Austin, TX · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%57+36.2Reliability 28%44+12.4Replies to reviews 8%32+2.6Experts Score= 51Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 25 mental health clinicsPosition by Experts Score among all companies we track in this category. · better than 13%
4.5 ★★★★★ 25 Google reviews · 4 photos
80%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Mar 2026latest review

Austin Mind and Behavioral Health at a glance

Google reviewers rate Austin Mind and Behavioral Health 4.5 out of 5 stars based on 25 reviews. Patients frequently praise the provider's thorough listening skills, personalized medication management, and willingness to explore root causes of mental health issues. However, recurring criticisms include difficulty reaching staff via phone or message for urgent matters, poor video call connectivity, and refusal to accept patients with specific secondary insurance combinations.

  • Google rating: 4.5 out of 5 from 25 reviews (80% five-star).
  • Reviews on this page: 25 Google reviews (23 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: March 22, 2026.
  • Service: Mental Health Clinic serving Austin, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other mental health clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction57Reliability44Craft & service–Value–Momentum100Replies to reviews32Satisfaction: 57 (median 71)Reliability: 44 (median 55)Momentum: 100 (median 100)Replies to reviews: 32 (median 92)
This companyMental Health Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Austin Mind and Behavioral Health: 57/100 on this factor. Category median: 71.C
57
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Austin Mind and Behavioral Health: 44/100 on this factor. Category median: 55.C
44
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Austin Mind and Behavioral Health: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Austin Mind and Behavioral Health: 32/100 on this factor. Category median: 92.D
32

Bar = this company · dark tick = category median.

Star ratings

25 Google reviews we collected

  • 5 stars2080%
  • 4 stars14%
  • 3 stars28%
  • 2 stars14%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise3091%
  • Complaints39%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude927%
  • Would recommend618%
  • Speed & response515%
  • Communication515%
  • Quality & results412%
  • Price & value26%
  • Honesty & trust26%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He took the time to listen and is a true professional.”
  • “Definitely recommend this for anyone with depression and anxiety !”
    “He is so quick to respond to emails and I can't recommend him enough!”
  • “Finding the right fit can be very difficult especially when you need an appointment right away.”
  • “Khan is very easy to talk to and always shows compassion, concern, kindness and a desire to keep all family members educated and involved in treatment plan.”
  • “If that was not enough, his office staff is top notch.”
  • “it's worth it.”
  • “…ctor to fall back on and turn to in these times of distress, where I honestly thought my email would go unnoticed at least until business hours Monday…”

People customers mention

  • Khan 17 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Khanh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've been going to AMBH for 2+ years now and have had nothing but the best experience. Thank you for taking great care of me!

LaurenLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Araceli - PA and Dr. Khan are both amazing. They listen and they advocate for you and walk with you every step of the way. This is the best psychiatric care I have ever received. Y

David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Khan is fantastic. He takes the time to find out the root cause of the issue and works hard to fix it. Not only is he medically exceptional, but his humanistic side is just as exceptional. I highly recommend Dr. Khan!

MeaganLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr.Khan has helped my daughter more at one appt than 5 other doctors did in a year and a half. He took the time to listen and is a true professional.

Rebekah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★

No complaints about the care itself, great psychiatric care, but when you have urgent business, you'll call all day with no one answering the phone, returning voicemails, or responding to electronic messages.

AmberLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I think everyone can agree when you move out of state and have to find a new doctor - specifically a new psych doctor - it is a STRUGGLE. I did so much research and found Dr. Khan and have been so thankful that I went with him. He can answer any and all questions - he CARES about you and your well-being and has been…

Photos

Customer reviews

4.5 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Khanh Doan Tran2 reviewsTotal number of Google reviews Khanh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been going to AMBH for 2+ years now and have had nothing but the best experience. Thank you for taking great care of me!

Lauren ProbelskiLocal Guide · 152 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Araceli - PA and Dr. Khan are both amazing. They listen and they advocate for you and walk with you every step of the way. This is the best psychiatric care I have ever received. Y

David Dalesan2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Khan is fantastic. He takes the time to find out the root cause of the issue and works hard to fix it. Not only is he medically exceptional, but his humanistic side is just as exceptional. I highly recommend Dr. Khan!

Meagan MedeirosLocal Guide · 16 reviewsTotal number of Google reviews Meagan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr.Khan has helped my daughter more at one appt than 5 other doctors did in a year and a half. He took the time to listen and is a true professional.

Rebekah Duke10 reviewsTotal number of Google reviews Rebekah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No complaints about the care itself, great psychiatric care, but when you have urgent business, you'll call all day with no one answering the phone, returning voicemails, or responding to electronic messages.

Amber AlexanderLocal Guide · 13 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I think everyone can agree when you move out of state and have to find a new doctor - specifically a new psych doctor - it is a STRUGGLE. I did so much research and found Dr. Khan and have been so thankful that I went with him. He can answer any and all questions - he CARES about you and your well-being and has been so vital to not only my mental health but my overall health. He will ask the right questions and will not stop till you are where you should be. He is so quick to respond to emails and I can't recommend him enough!

Simone RitzheimerLocal Guide · 21 reviewsTotal number of Google reviews Simone has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place was somewhat helpful but still uses outdated/harmful diagnoses (Aspergers) and with my first appt Dr Khan had said I fall under the Autism spectrum, but wouldnt give me a written diagnosis unless I got a brain scan to determine whether it was autism or aspergers, and was quite prescription-happy. The video call appts have very poor connection

Jackie Dawson5 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ever since I started seeing Dr. Khan 2 years ago, so much of my life has improved. His ability to listen, guide, and help make me question why I had to try so many other doctors before him. The ability to do video calls from a browser are also great.

Madison13 reviewsTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Khan helped me out in many ways for years! 10/10 would recommend. He has truly changed my life for the better and has helped me become a better version of myself.

Emily Evans8 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Finding the right fit can be very difficult especially when you need an appointment right away. We found Dr. Khan by the grace of God a year ago will continue to use him until the kid is an adult. Dr. Khan truly cares about his patients. If you’re looking for someone who’s going to just hand out meds and send you on the way he’s not it. But if you’re looking for someone who actually cares about how your kid is doing day to day, is readily available if there’s concerns, and strives to find the best medication for the over all health of your kid then he’s your doctor! Dr. Khan is very easy to talk to and always shows compassion, concern, kindness and a desire to keep all family members educated and involved in treatment plan. The kid and I can’t say enough good things about him!

Austin Mind and Behavioral Health on Google Maps →

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