Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Austin Movers - Heavenly Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Austin Movers - Heavenly Moving

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 1,514 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Austin Movers - Heavenly Moving is better than 91% of furniture delivery.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Austin Movers - Heavenly Moving is better than 87% of furniture delivery.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Austin Movers - Heavenly Moving is better than 97% of furniture delivery.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Austin Movers - Heavenly Moving is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Austin Movers - Heavenly Moving is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Austin Movers - Heavenly Moving is better than 80% of furniture delivery.A
80

Reviews for your job

Customers hired Austin Movers - Heavenly Moving for 8 kinds of job.

Austin Movers - Heavenly Moving for long-distance moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.0k–$2.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Long-distance moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Long-distance moving”

JessicaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Absolutely will hire them again! Efficient, professional and courteous. Highly recommend!

Interstate movingLong-distance moving
Liza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

They are not open on weekends and you do not get access to your storage unit without very detailed coordination that is often not successful. No keys are allowed to be given to customers. As a moving service, not bad. As a storage unit, do not bother. Find a place where you can actually get access to your stuff.…

Paid $3,500–4,000Reasonable priceLong-distance moving
Jorge8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very responsible and organized. They showed up during time window and did marvelous job. Even though estimation was for 5 hours, they finished on 2 hours and 15 minutes. Would definitely recommend and hire them again

Paid $500–1,000Reasonable priceInterstate movingMoving-related packingOversized-item moving
G.A.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We could not have asked for a better moving experience! The team from Heavenly Moving, Jerrell, Donte, and Cody, did an outstanding job from start to finish. They were professional, kind, courteous, and incredibly hardworking. Moving can be a stressful and emotional process, but these guys made it as painless as…

Paid $2,000+Reasonable priceIn-state movingLong-distance moving
Payton13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have used Heavenly several times to move and also use the storage facilities! Lasalle is the ultimate professional as well as everyone we have been in contact with! I highly recommend

Paid $200–400Reasonable priceMoving-related storageLong-distance moving

Price

$1.3k+55% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving251$569–$1.4k
Moving-related packing82$415–$1.4k
In-state moving65$731–$2.1k
Oversized-item moving43$135–$556
Furniture assembly37—
Moving-related storage36$375–$786
Senior moving30$410–$1.3k
Interstate moving17$1.6k–$4.9k

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