How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty62−3.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAustin's Automotive Specialists
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,347 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Austin's Automotive Specialists for 8 kinds of job.
Austin's Automotive Specialists for auto maintenance
Clear ✕All 58 Google reviews tagged “Auto maintenance” · showing 20
Everyone there was very professional and respectful. They were very helpful in getting my car repaired and back to me on time. This really helped me since I had other commitments. Thank you for a very good experience.
Excellent costumer, friendly services.
Charlie, Julian and Ruben took excellent care of me for my first visit at the shop. I decided to work with them because I also have a friend who used to work at one of these locations. I was extremely impressed with the quality of communication and service. I brought my 2010 Audi A4 in thinking it could be at the…
I have a little more knowledge about cars than some, and unfortunately, we’ve had some less-than-great experiences with automotive shops here in Austin. So when I say that Julien and the technicians who worked on my car absolutely made my heart happy, I mean it! They were incredibly helpful, took the time to truly…
These guys are pretty awesome. They took on inspections and repairs that Firestone did not want to or were negligent on. I was finally able to get my car maintained and back to great running condition. Thanks guys for all y’all did.
I trust this shop 100%! I've been coming here for years with multiple vehicles and the experience is always above and beyond. There is a reason these guys are always so busy. Andy really makes you feel comfortable and confident that he's going to take good care of your vehicle. I would recommend them to everyone!
I took my daughter's car to midas for a simple oil change. They had me come to the back and look under her car and tried explaining all the things wrong with the vehicle. We just purchased the vehicle 6 months before and had it looked over throughly and no problems. They tried telling me it had $2500 worth of axle…
Unfortunately, I have to change my review. I had my 60K scheduled here, and they only had 1 issue with my vehicle; fuel induction service. I assumed that would help my vehicle, so I gave the OK to my partner who had taken my vehicle for me, and he told them I wanted it done. Now, at 62k miles, I had squeaky brakes…
Highly recommend Andrew, Brandon and crew. Eddie and Marie took care of me well. Highly recommended esp over dealer!
I purchased a used high mileage Ford E150 and brought it to Austin's Automotive Specialists for a oil change. Brandon was really nice, they checked the condition of the van and told me it was well taken care of by the previous owner. Straight forward and honest. Definitly coming back to them for future repairs.
They are wonderful! I wouldn't go anywhere else. The Austin Automotive Team is trustworthy, reliable, hardworking and professional.
My factory required maintenance due included several system inspections along with an oil change and tire rotation. My car passed all of them. They used the oil & filter I provided for a reduced price. The tire rotation was free with the oil change. They replaced my cabin filter with the one I provided. Everything…
Friendly staff. Quality work.
Took my truck yesterday to have them check out why my brakes went completely out. Another shop had diagnosed it properly, but I trust Austin Automotive more. Sure enough, it was related to a big recall for F150s and they did the research for me and even printed the documentation so I can take it to the dealer. Oh,…
I had my Mercedes serviced at the William Cannon location. I had an appointment & as soon as I arrived the technician started working on my car. Maria at the front desk was polite, helpful and kept me informed on the time frame of when the job would be complete because I had an event scheduled that I needed to…
I towed my car to Austin Automotive Specialists with limited knowledge after being quoted $900 by another shop for a new starter. After my new diagnostic, they relayed that it was actually my starter fuse that needed replacing, which saved me over $600. They were quick to make sure I was taken care of (this was…
Quality work with great prices. About a year ago, I called them to look into an oil leak on my car that I recently had brought to the dealership for an oil change. They said that the dealership probably forgot to tighten the oil plugs, and I should bring it back to them because they would do it for free. They were…
Always a straight forward process from the team. They don’t try to upsell unnecessary items. I asked them to look at my brake pads and they gave objective measurements and likely timeline for replacement. They also talked thru their rationale for replacing vs machining rotors based on my year make and model. I…
Tim was awesome, got my car back on the road after it had been sitting for a while and even helped me keep it within my budget. Will definitely use them in the future.
Radiator replacement, and wheel barring.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 203 | — |
| Oil change | 143 | — |
| Steering & suspension repair | 65 | — |
| Brakes | 65 | — |
| Wheel alignment | 61 | — |
| Auto maintenance | 58 | — |
| Engine repair | 58 | — |
| Auto engine diagnostic | 45 | — |
