How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty62−3.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAustin's Automotive Specialists
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,347 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Austin's Automotive Specialists for 8 kinds of job.
Austin's Automotive Specialists for brakes
Clear ✕All 65 Google reviews tagged “Brakes” · showing 20
Great service as always. I really appreciate how they take the time to go over issues in depth. Customer service is absolutely exceptional. I always recommend Austin's Automotive.
Brake Job done right - along with oil change - 2015 Tundra with 118K miles
When I went in here with my RAM Promaster City I had a simple problem that was fixed easily and quickly. What impressed me more was listening to their staff speak with another customer. They determined the problem with this woman's car and gave her an estimate of the repairs. She was short on cash and asked if she…
Great service. Alll work done on time and as scheduled. Nice people. I am really happy with their service.
I have been trusting all 3 of my family's vehicles to Austin's Automotive Specialists on William Cannon for years. They have been very honest and trustworthy. They do quality work. I highly recommend them!
One of the few actual honest group of mechanics I've ever met. They take amazing care of my Jeep Wrangler
I have never been disappointed by AAS on William Cannon. I keep coming to them even though other businesses/locations are closer to me because of their amazing service. They are super busy because they’re so good but they always are able to accommodate me. I would recommend planning ahead for your regular…
My car was in pretty bad shape with worn rotors and an engine problem - I thought it would take a few days to repair. Thanks to them it was fixed before end of day! Andy got me quickly checked in without an appointment. Tim is always so kind and helpful! I will be returning if need help in future! Pricing was fair…
Needed an oil change ASAP. Tim took my car in on a Wednesday morning and had it done around 5 same day, even though they were all booked up. No appointment. Great service here! Thank you guys
The guys here are super helpful and get things done quick!! Been going here since I moved here 3 years ago and wouldn’t trust anyone else with me car!
Excellent staff. They also finished earlier than estimated.
Great and quick service.
We have used this location of Austin Automotive Specialists for 7 years on all our cars. They are reliable and honest, tell you what is wrong and what doesn’t need to be done. Andy and his team are the best!
Overall i’m super happy with repairs, window regulator and front brakes, the car drives very well and we’re stoked to be able to close our window again, my only qualm would be that there was residue from the repair on the driver side window that wasn’t cleaned up when i went to pick it up, a small detail, but i…
Austin Automotive Specialist on the southend is where it's at! I felt good making my appointment with this crew when I saw how far backed they were booked, and as a hair stylist and young entrepreneur, I know what that means! I dropped my car off at my scheduled appointment time, and the turnaround for the…
Andy and his crew are very professional. Quality work at competitive pricing. Appointments are taken, and they finish in a timely manner.
fast, efficient car repair work done right
Been my go-to shop for brakes for as long as they have been there. Maybe 20 years or more. Always get great service, friendly staff. Would give more stars if I could.
Andy went way out of his way to fix my brother, John’s car. In addition to doing great repairs as promised in a timely fashion, he helped my brother get home and picked him up because he’s aging. I can’t thank Andy enough. Great job and fantastic customer service.
Andy and the crew at Austin Automotive have been our trusted mechanics for several years. I appreciate their honesty, their attention to detail, their straightforwardness, and their dependability. They are excellent at what they do and how they do it.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 203 | — |
| Oil change | 143 | — |
| Steering & suspension repair | 65 | — |
| Brakes | 65 | — |
| Wheel alignment | 61 | — |
| Auto maintenance | 58 | — |
| Engine repair | 58 | — |
| Auto engine diagnostic | 45 | — |
