How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty62−3.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAustin's Automotive Specialists
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,347 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Austin's Automotive Specialists for 8 kinds of job.
Austin's Automotive Specialists for oil change
Clear ✕All 143 Google reviews tagged “Oil change” · showing 20
I trust this shop 100%! I've been coming here for years with multiple vehicles and the experience is always above and beyond. There is a reason these guys are always so busy. Andy really makes you feel comfortable and confident that he's going to take good care of your vehicle. I would recommend them to everyone!
Adjusting my five star review from four years ago to account for the Greatwater 360 takeover of this business. Over the last 12 months cost has gone through the roof and value has plummeted. Service is still about the same, which I'm grateful for. One upside of the takeover is better technology for booking services.…
Great service as always. I really appreciate how they take the time to go over issues in depth. Customer service is absolutely exceptional. I always recommend Austin's Automotive.
Brake Job done right - along with oil change - 2015 Tundra with 118K miles
Andy is honest and thurogh and kind. Mechanics seem to be aware and proffessiomal. Thank you Andy Robert K.
Radiator replacement, and wheel barring.
Scheduled an appointment and was a very efficient transaction. Work was done promptly and the staff were very courteous. I will be back for all of my other needs.
I love this place. It’s my go-to place for all my car’s maintenance.They are honest and do a great job with my car every time. Highly recommend.
Great service. Alll work done on time and as scheduled. Nice people. I am really happy with their service.
I have been coming here for over 10 years for each of my vehicles. I will not let anyone else touch my cars. Andy and all the team at Austin Automotive Specialists are honest, hardworking straight shooters who stand behind their craftsmanship. Car repairs can be stressful, but they always take care of their patrons…
We’ve had great experiences with Austin Automotive Specialists since we moved here. Getting our cars serviced has been straightforward every time.
Those guy diagnosed my car’s problem the next day and get the job done in 3 days after submitting final quote! And I forgot the guy’s name but he gave me his personal phone number and kept updating and answer all of my questions! He is awesome!
I have been trusting all 3 of my family's vehicles to Austin's Automotive Specialists on William Cannon for years. They have been very honest and trustworthy. They do quality work. I highly recommend them!
One of the best shops in town in my opinion. Knowledgeable, Honest, quick and willing to go beyond to help you resolve issues. I recommend this place to all my friends
I have never been disappointed by AAS on William Cannon. I keep coming to them even though other businesses/locations are closer to me because of their amazing service. They are super busy because they’re so good but they always are able to accommodate me. I would recommend planning ahead for your regular…
These guys are great! They’re so helpful and knowledgeable. I really love how they show compassion. Car stuff can be so stressful and overwhelming but they do such a great job of talking to you like you’re actually human! They are kind and professional and I trust them fully
Was my first time there and will return. Great service and very knowledgable.
Very fast, affordable, professional. Andrew even took my car to get it state inspected, thanks again Andrew - you are awesome. I’m sure to be back.
These guys are great! Super fast, thoughtful, and thorough. I love how they had pictures and videos for me to review on the checklist. Also the price was less than I was expecting for what I brought my car in for. I was recommended to them by a good friend and now I’m recommending them to anyone in Austin.
Austin's Automotive Specialists are the real deal. Knowledgeable and honest! Such a relief to find a locally-owned business. I was looking for a new vehicle repair shop as the local company I used for 20+ years was sold. I will definitely be getting all my vehicle service needs handled by AAS.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 203 | — |
| Oil change | 143 | — |
| Steering & suspension repair | 65 | — |
| Brakes | 65 | — |
| Wheel alignment | 61 | — |
| Auto maintenance | 58 | — |
| Engine repair | 58 | — |
| Auto engine diagnostic | 45 | — |
