How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty62−3.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAustin's Automotive Specialists
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,347 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Austin's Automotive Specialists for 8 kinds of job.
Austin's Automotive Specialists for oil change
Clear ✕All 143 Google reviews tagged “Oil change” · showing 40
I trust this shop 100%! I've been coming here for years with multiple vehicles and the experience is always above and beyond. There is a reason these guys are always so busy. Andy really makes you feel comfortable and confident that he's going to take good care of your vehicle. I would recommend them to everyone!
Adjusting my five star review from four years ago to account for the Greatwater 360 takeover of this business. Over the last 12 months cost has gone through the roof and value has plummeted. Service is still about the same, which I'm grateful for. One upside of the takeover is better technology for booking services.…
Great service as always. I really appreciate how they take the time to go over issues in depth. Customer service is absolutely exceptional. I always recommend Austin's Automotive.
Brake Job done right - along with oil change - 2015 Tundra with 118K miles
Andy is honest and thurogh and kind. Mechanics seem to be aware and proffessiomal. Thank you Andy Robert K.
Radiator replacement, and wheel barring.
Scheduled an appointment and was a very efficient transaction. Work was done promptly and the staff were very courteous. I will be back for all of my other needs.
I love this place. It’s my go-to place for all my car’s maintenance.They are honest and do a great job with my car every time. Highly recommend.
Great service. Alll work done on time and as scheduled. Nice people. I am really happy with their service.
I have been coming here for over 10 years for each of my vehicles. I will not let anyone else touch my cars. Andy and all the team at Austin Automotive Specialists are honest, hardworking straight shooters who stand behind their craftsmanship. Car repairs can be stressful, but they always take care of their patrons…
We’ve had great experiences with Austin Automotive Specialists since we moved here. Getting our cars serviced has been straightforward every time.
Those guy diagnosed my car’s problem the next day and get the job done in 3 days after submitting final quote! And I forgot the guy’s name but he gave me his personal phone number and kept updating and answer all of my questions! He is awesome!
I have been trusting all 3 of my family's vehicles to Austin's Automotive Specialists on William Cannon for years. They have been very honest and trustworthy. They do quality work. I highly recommend them!
One of the best shops in town in my opinion. Knowledgeable, Honest, quick and willing to go beyond to help you resolve issues. I recommend this place to all my friends
I have never been disappointed by AAS on William Cannon. I keep coming to them even though other businesses/locations are closer to me because of their amazing service. They are super busy because they’re so good but they always are able to accommodate me. I would recommend planning ahead for your regular…
These guys are great! They’re so helpful and knowledgeable. I really love how they show compassion. Car stuff can be so stressful and overwhelming but they do such a great job of talking to you like you’re actually human! They are kind and professional and I trust them fully
Was my first time there and will return. Great service and very knowledgable.
Very fast, affordable, professional. Andrew even took my car to get it state inspected, thanks again Andrew - you are awesome. I’m sure to be back.
These guys are great! Super fast, thoughtful, and thorough. I love how they had pictures and videos for me to review on the checklist. Also the price was less than I was expecting for what I brought my car in for. I was recommended to them by a good friend and now I’m recommending them to anyone in Austin.
Austin's Automotive Specialists are the real deal. Knowledgeable and honest! Such a relief to find a locally-owned business. I was looking for a new vehicle repair shop as the local company I used for 20+ years was sold. I will definitely be getting all my vehicle service needs handled by AAS.
Needed an oil change ASAP. Tim took my car in on a Wednesday morning and had it done around 5 same day, even though they were all booked up. No appointment. Great service here! Thank you guys
I feel lucky to live across the street and have such a great place to take my car. Andy and his crew are the best!!! It's nice to have a place to take your car and you know they are trustworthy and I feel that I am always treated special.
Excellent staff. They also finished earlier than estimated.
Nice people. Had an alignment done here and it was priced reasonably. They include a 6 month warranty which is nice. 4 stars out of 5 because a synthetic oil change was almost $130. I’ve gotten several synthetic oil changes from reputable shops for less than $100 so I’ll be getting oil changes elsewhere but for…
Andy and crew have kept my vehicle running for almost a decade now. I wouldn't go anywhere else.
Service was great, good communication, fairly quick. Only downside were prices seemed kinda high. $96 for a tire rotation seems a little steep.
We have an older vehicle that is kept for sentimental reasons which my oldest drives and Andy always takes the best care of us and keeps him safe. We originally came here because it was very close by, but we really stumbled upon a gem of a place. They care and always go above and beyond and it feels like the old…
These guys were fast and very accommodating! I felt they were honest and valued me as a customer.
Great experience. Felt the pricing was fair, the facility was clean and organized, there was clear and consistent communication. highly recommend!
Very professional and excellent costumer services.
Honest, reliable service. Andy was great to work with, prioritized a huge job to get my car back to me in one day.
Andy and his team did a fantastic job! Thank you Andy!
Great experience here. I use them for all my auto maintenance and find them to be honest and the prices to be fair.
They are always so friendly, helpful and quick. I trust their advice and will happily go back. Plus they have a table and wifi so I was able to work during my wait.
Great and friendly team. Always loved having a local shop that won't ask for an arm and a leg for repairs and these guys hit all the marks. Friendly, honest and professional. If you're in a pinch and need something fast, or need serious repairs these are your guys. Will consistently give them business, cheers guys!
Honest, reliable, and quick. They've serviced two of my cars for several years.
Andy and his crew are very professional. Quality work at competitive pricing. Appointments are taken, and they finish in a timely manner.
fast, efficient car repair work done right
Love the team here. Great service and open and honest conversations. Customer for life!
I Completely Trust the team at Austin Automotive Specialists to repair and service my vehicle. I am the proud owner of a 09 Honda Civic with 330k+ miles that I use for my business. I have to Thank Andy and his crew for keeping my baby going! They are amazing! Excellent Service!!! I Highly recommend Austin Automotive…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 203 | — |
| Oil change | 143 | — |
| Steering & suspension repair | 65 | — |
| Brakes | 65 | — |
| Wheel alignment | 61 | — |
| Auto maintenance | 58 | — |
| Engine repair | 58 | — |
| Auto engine diagnostic | 45 | — |
