How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty62−3.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAustin's Automotive Specialists
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,347 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Austin's Automotive Specialists for 8 kinds of job.
Austin's Automotive Specialists for steering & suspension repair
Clear ✕All 65 Google reviews tagged “Steering & suspension repair” · showing 20
I have a little more knowledge about cars than some, and unfortunately, we’ve had some less-than-great experiences with automotive shops here in Austin. So when I say that Julien and the technicians who worked on my car absolutely made my heart happy, I mean it! They were incredibly helpful, took the time to truly…
These guys are pretty awesome. They took on inspections and repairs that Firestone did not want to or were negligent on. I was finally able to get my car maintained and back to great running condition. Thanks guys for all y’all did.
Great location that has taken great care of my 2016 Volvo for some time now. They always try to find the best solution for my repair, not the most expensive. They are professional, transparent, courteous, and fast! And they know their way around all makes and models of cars. Big ups to Marie and the front desk team…
Andy and hois team are always so helpful and courteous. In and out in an hour. Great service!
Honest shop with friendly staff and mechanics. Took my car in for a full alignment after I had replaced front and rear suspension parts. They had my car driving straight within two hours and didn’t try to sell me anything I didn’t need. Car is driving great and would recommend this shop to anyone looking to have some quality work done at reasonable prices.
Adjusting my five star review from four years ago to account for the Greatwater 360 takeover of this business. Over the last 12 months cost has gone through the roof and value has plummeted. Service is still about the same, which I'm grateful for. One upside of the takeover is better technology for booking services.…
Andy and the guys at Austin Automotive Specialists are always a huge help. They’ve taken me in on short notice more than once and got me back on the road quickly for work. Their prices are always fair and they do a thorough job every time. Highly recommend!
Dan is extremely kind and accommodating when you call to schedule an appointment. Asks many questions to best understand what our need was for service. Thoroughly explained what the diagnostic process found and what the sequence of events would be to do repairs. First time ever I have received photos of my car and…
One of the best shops in town in my opinion. Knowledgeable, Honest, quick and willing to go beyond to help you resolve issues. I recommend this place to all my friends
One of the few actual honest group of mechanics I've ever met. They take amazing care of my Jeep Wrangler
i have had 3 vehicles over the years serviced by them and have never had any regrets
Checked car in at scheduled time completed alignment in under 1 hour. Very friendly and professional shop.
I have never been disappointed by AAS on William Cannon. I keep coming to them even though other businesses/locations are closer to me because of their amazing service. They are super busy because they’re so good but they always are able to accommodate me. I would recommend planning ahead for your regular…
Excellent predictable service. Highly recommended.
Service was spot on. It was done quickly. I will be taking my Tacoma there for all my service needs from now on.
Great service. Courteous and prompt.
Very professional and friendly. The repair was successful and I will definitely use them in the future.
Fast and trustworthy service.
They could not have been nicer. Efficient. All repairs made exactly as requested.
Work was done as promised….time and price. I’ve used them before and Andy helped me both times. Very impressed with this place. Fair prices and honesty.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 203 | — |
| Oil change | 143 | — |
| Steering & suspension repair | 65 | — |
| Brakes | 65 | — |
| Wheel alignment | 61 | — |
| Auto maintenance | 58 | — |
| Engine repair | 58 | — |
| Auto engine diagnostic | 45 | — |