Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Austin's Greatest Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Austin's Greatest Plumbing

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 23 sink repair services · 5.0★ from 339 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Austin's Greatest Plumbing is better than 95% of sink repair services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Austin's Greatest Plumbing is better than 92% of sink repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Austin's Greatest Plumbing is better than —% of sink repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Austin's Greatest Plumbing is better than 93% of sink repair services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Austin's Greatest Plumbing is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Austin's Greatest Plumbing is better than 100% of sink repair services.A
100

Reviews for your job

Customers hired Austin's Greatest Plumbing for 8 kinds of job.

Austin's Greatest Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$327–$942
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Plumbing pipe repair”

BurrellLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Having a plumbing leak in its self is stressful along but, when you have a team Bryan and Ezoren from Austin's Grestest Plumbing the problem is much easier to face. These two men explained and showed me the problem and the fix plus tested their work before leaving. Both were very respectful men and I refer others to AGP.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Brendan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Star showed up- same day- explained the issue, offered a fair price and went above and beyond fixing for me. Very happy with the service and stoked to have found a great plumber.

Paid $200–400Reasonable pricePlumbing pipe repair
Adam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Star the technician is great. He’s done two jobs now for me and has been easy to work with, communicate with and does the job quickly but thoroughly. Highly recommend

Great pricePlumbing pipe repairPlumbing leak repair
jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Reliable service. Star explained process thoroughly, took pictures, and was courteous. Great experience with pipe repair!

Paid $400–600Reasonable pricePlumbing pipe repair
Kinzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Star at Austin's Greatest Plumbing is an absolute Star. So knowledgeable, courteous, and a very kind person who came in to save the day last minute when we had an unexpected plumbing disaster. He assessed the situation, came up with a short term solution to tide us over to the next day and came back and completed…

Paid $1,000+Plumbing pipe repair
DLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a pretty complex multi-unit plumbing issue that involved several homeowners and a lot of coordination, and Austin’s Greatest Plumbing handled it perfectly. Star, the technician onsite, was outstanding - professional, thorough, and took the time to explain everything clearly not just to us, but to the other…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

OUr plumber, Star was fantastic! Quick, kind, and super knowledgable. He was gracious to go above and beyond to help fix some issues when we were in a crunch. I really will use him and this company again!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
LeeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly, highly recommend this company for your plumbing needs. Background: We needed our PRV replaced and were initially working with one of the larger companies in Austin. The other company said they fixed our issue but it broke after just a few weeks and our water stopped flowing. They wanted to charge us again…

Paid $900–1,000Great pricePlumbing pipe repair
Conor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Star was timely, professional and courteous! Thank you for such great service!

Reasonable pricePlumbing leak detectionPlumbing pipe repair

Price

$502+14% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 44%Overpriced 4%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair24$228–$585
Water heater installation16$1.2k–$2.8k
Drain cleaning13$328–$517
Plumbing leak detection13$205–$520
Plumbing leak repair11$352–$1.1k
Faucet repair11$133–$480
Plumbing pipe repair9$327–$942
Water heater repair6$173–$655

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