Auto glass repair service · Los Angeles, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 68 auto glass repairiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★217 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite rapid response times, same-day or next-day availability, and competitive pricing for services like windshield replacement and window repair. Reviewers often note efficient installations, including cleanup of glass shards and handling of vehicle sensors. However, low-star feedback highlights instances of missed appointments, incorrect window color installations, and undisclosed price increases or repair limitations that were not communicated prior to service.
Google rating: 4.9 out of 5 from 217 reviews (97% five-star).
Reviews on this page: 217 Google reviews (195 with written comments, 15 with photos).
Owner responses: the business replied to 32% of reviews.
Most recent review: October 27, 2026.
Service: Auto Glass Repair serving Los Angeles, California.
Data from Google, last updated November 2, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Auto Glass HollywoodAuto Glass Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass Hollywood: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass Hollywood: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Glass Hollywood: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass Hollywood: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass Hollywood: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass Hollywood: 46/100 on this factor. Category median: 53.C
46
Bar = this company · dark tick = category median.
Star ratings
217 Google reviews we collected
4.9of 5
5 stars21197%
4 stars31%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 195 written reviews
99%praise
Praise48799%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response13427%
Price & value9118%
Quality & results8417%
Staff & attitude8217%
Would recommend7014%
Communication194%
Honesty & trust122%
What customers talk about
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Danny provided rapid, same day service at an unbeatable price.”
“Fast, friendly, professional, and best of all affordable!”
“Nicest guy, great work, and makes the whole process painless.”
“Very professional, great rates, knowledgeable, and they show up when they promised!”
“Would definitely recommend their service to anyone.”
“Can't recommend him enough.”
“Super easy to work with the company and great communication from everyone I worked with.”
“Very thorough, professional, kind, convenient and honest!”
People customers mention
Danny50 reviews
Maria3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Auto Glass Hollywood for 2 kinds of job. Pick one to see what they paid and said.
MMosaicHerbsLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Danny provided rapid, same day service at an unbeatable price. He even fixed my sunroof which had a loose corner. I’m sooo pleased!
Jjeaneentang5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My car unfortunately got broken into late Saturday night. I reached out to Auto Glass Hollywood first thing Sunday morning and got a response from Danny. He said that they would be able to help me replace my two windows that were broken. He was able to come out Sunday afternoon to my residence and get it done within…
OOwaisLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Danny is an awesome guy and very knowledgeable. Came to me to get my window fixed and I’m so grateful. Highly recommend him!
PPaige4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Super easy to work with the company and great communication from everyone I worked with. Marcos came and replaced my rear windshield after my car was broken into. They also gave me a great rate for my replacement. Highly recommend the company!!
LLisa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I hope I never need another car window replaced... but if I do, I'm calling Danny. He's helped me out three different times over the last few years, always comes out quickly, gets it done in about 30 minutes, and somehow manages to leave without a single piece of glass behind. Nicest guy, great work, and makes the whole process painless. 10/10 recommend!
SStuart10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Danny & Son are excellent! Very professional, great rates, knowledgeable, and they show up when they promised!
10⭐️
My car unfortunately got broken into late Saturday night. I reached out to Auto Glass Hollywood first thing Sunday morning and got a response from Danny. He said that they would be able to help me replace my two windows that were broken. He was able to come out Sunday afternoon to my residence and get it done within an hour and a half. I really appreciated their quality of service, value, and convenience. I will definitely be recommending them to my friends and family who need window repair or replacement in the future.
M
Marc De Leon3 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Super easy to work with the company and great communication from everyone I worked with. Marcos came and replaced my rear windshield after my car was broken into. They also gave me a great rate for my replacement. Highly recommend the company!!
L
Lisa Cole5 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I hope I never need another car window replaced... but if I do, I'm calling Danny. He's helped me out three different times over the last few years, always comes out quickly, gets it done in about 30 minutes, and somehow manages to leave without a single piece of glass behind. Nicest guy, great work, and makes the whole process painless. 10/10 recommend!
S
Stuart Tooles10 reviewsiTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Danny was quick to respond to my questions and provided a very fair rate in comparison to other places. He came with his assistant and they were very fast and efficient! He’s super personable and very professional. My driver’s side front window was smashed and they fixed it good as new! Would definitely recommend their service to anyone.
M
Mark JacobsLocal Guide · 27 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Danny and his assistant called back immediately when we left a message and promptly replaced my girlfriend’s car window within 48 hours of our inquiry. Professional , Fast , and courteous service with a smile. I really appreciate these guys. Highly recommend to anyone that needs a new vehicle window of any kind. They even vacuumed up all the glass!!! Finished under a half hour !! Half the price of safelite and many others! Make sure you tip these guys well, they deserve it.