Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Customers frequently praise the shop for honest pricing, clear communication, and efficient turnaround times for services like oil changes, alignments, and diagnostics. However, lower-rated reviews highlight concerns regarding misleading advertisements, unexpected additional charges for repairs, and poor follow-up on vehicle registration or referral payments.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
581 Google reviews we collected
Phrases our text analysis found in 417 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 417 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone there was super friendly and nice, and they actually took the time to get everything right.”
“Just an overall amazing experience for somebody who was desperate, so I really appreciate that.”
“They replaced the hoses, but in doing damaged the radiator.”
“Efficient, timely, reasonably priced, friendly and trustworthy staff.”
“Never overcharge or try to upsell for any repairs.”
“So far they've worked on 3 of my vehicles and I am very satisfied with the results; friendly, very communicative, honest.”
“Wasted a day and 1/2 waiting around for them then they lied and said my vehicle was too rusty and they couldn't work on it, guess they couldn't make e…”
“Had an issue I could not figure out, they were fast efficient and great to work with.”
“Definitely recommend these guys, especially if you have a lowered or modified car.”
“Not a very friendly place oh, I don't recommend you swing by here.”
“Super helpful and communication has always been a plus.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Automotive Dynamics for 7 kinds of job. Pick one to see what they paid and said.
Knowledgeable staff and great service writer. Super helpful and communication has always been a plus. Would highly recommend
They were amazing. I was leaving work in Sun City and my Honda decided to shut down on me and I crawled my way into the shop right before they were closing. They were able to check my car right away. They thought it might’ve been just the battery, but it happened to be a cracked alternator. The repair took a couple…
Super clean shop! Great pricing. Staff was super friendly and helpful. Definitely recommend and will be back!
Extremely unprofessional. Terrible at communicating. Do not recommend doing business with them.
Great experience here. My car is lowered and has quite a bit of camber and they were still able to get the alignment perfect. The car drives straight and feels great now. Everyone there was super friendly and nice, and they actually took the time to get everything right. Definitely recommend these guys, especially…
From my initial contact with McKenna to getting the work done and picking up my car, then whole team was great. Top-notch customer service and great communication! I will definitely be using AD again and highly recommend them for any service.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 5 | — |
| Electrical repair | 4 | — |
| Air conditioning | 4 | — |
| Steering & suspension repair | 3 | — |
| Electrical | 2 | — |
| Tires | 2 | — |
| Battery | 2 | — |
4.8 ★★★★★ 581 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Knowledgeable staff and great service writer. Super helpful and communication has always been a plus. Would highly recommend
They were amazing. I was leaving work in Sun City and my Honda decided to shut down on me and I crawled my way into the shop right before they were closing. They were able to check my car right away. They thought it might’ve been just the battery, but it happened to be a cracked alternator. The repair took a couple of days, but they were able to call AutoZone and get my battery under warranty sent over for no charge. Plus the cost for the repair wasn’t that bad and they brought me in the back to show me the problem. Just an overall amazing experience for somebody who was desperate, so I really appreciate that. I would recommend them highly.
Thank you, Michael. We're sorry it happened to you but we're glad we could help! Hope to see you again, hopefully in a less dire need
Super clean shop! Great pricing. Staff was super friendly and helpful. Definitely recommend and will be back!
Thank you, Derek! We look forward to seeing you next time!
Extremely unprofessional. Terrible at communicating. Do not recommend doing business with them.
Nash, sorry to hear we let you down on communication, especially since we have no record of you trying to reach us. That's not how we want anyone treated. Please call us at (602) 909-9000.
Great experience here. My car is lowered and has quite a bit of camber and they were still able to get the alignment perfect. The car drives straight and feels great now. Everyone there was super friendly and nice, and they actually took the time to get everything right. Definitely recommend these guys, especially if you have a lowered or modified car. I’ll definitely be coming back!!
Appreciate you and your review, Landon! Looking forward to seeing you next time
From my initial contact with McKenna to getting the work done and picking up my car, then whole team was great. Top-notch customer service and great communication! I will definitely be using AD again and highly recommend them for any service.
I went to get my oil changed and needed brakes. I heard them squeeking amd wanted them to price tbem so i could get them done. Well the receptionist front desk lady. Said your brakes have been checked and they are GOOD! I said really and she said yup as much as i would love to sell you brakes you dont meed them. This company is honest and reputable. I was a first time customer and my oil change was $27.00 full synthetic 5 quarts. My next oil change from here on out it will be 49.99$ i schedualed my next one. Thank you to all the employees here.
Loved how quick they were with an appointment. And the price for new customer oil changes is a steal. McKenna was super helpful and nice. I'll for sure go back.
Thank you so much, Dottie! We will pass on the praise for McKenna, we (and she) love to hear it!
Took my vehicle in for an Oil Change they did great job .I would recommend this auto repair shop for any repair needs they have a good mechanic there ask for Mark to do your repairs he is ASE Certified and has 38 years experience.
Thank you for the recommendation. Mark has been a great asset and we're glad to have him
Had an issue I could not figure out, they were fast efficient and great to work with. Never tried to upsell or sell what I did not need. Will be back without question.
Thank you Fester! Looking forward to working with you more!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
