Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers report a 4.9 average rating from 214 reviews for this Ames towing and lift installation service. Customers frequently praise the staff for punctuality, friendly communication, and thorough maintenance of hydraulic equipment. However, recurring complaints in low-star reviews highlight significant delays in parts availability and a lack of follow-up regarding repair status. The owner has not replied to any customer reviews.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
214 Google reviews we collected
Phrases our text analysis found in 131 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly workers and explained how to best maintain it.”
“Sarah did a great job checking our lifts would recommend her highly.”
“Fast service, well worth the knowledge they provide”
“Would highly recommended him and Automotive lift services.”
“I would recommend you find somewhere else to work on your lift or install it rather than them.”
“They are fast, friendly and get things fixed the first time at an extremely reasonable price.”
“Very friendly and more then willing to explain what they were doing during the installation.”
“Honest offering good suggestions as a knowledgeable resource.”
praise complaint · found by our text analysis, Google review wording unchanged.
The guys installed my used lift in one day and it was hot out. Friendly workers and explained how to best maintain it. Good job.
The rep for this company frequently used to bring donuts by, so when I finally had an issue with a lift they were my first call. They quickly had someone come check out the lift, and said parts would be ordered, this was in JUNE, it is now December. I have since called several times for an update and the person on…
Sarah did a great job checking our lifts would recommend her highly. And heard she's done great in are other dealerships as well.
Zach and Nate did a great and timely job. Made sure the lift was operating properly and safely. Only down side was parts which had nothing to do with these guys. Showed up when they stated and even worked late trying to complete the job. 5 star and highly recommend.
Chris did a great job getting the motor replaced at our dealership. He even described what was wrong with the old one and what other possible issues could come up in the future and if it happens to give him a call asap and he’ll be right back out to fix it again. Would highly recommended him and Automotive lift services.
Sarah inspected our lifts today and completed some maintenance! Very knowledgeable lady and an incredibly hard worker! 5 stars isn’t enough for her!! 10/10 great service.
4.9 ★★★★★ 214 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The guys installed my used lift in one day and it was hot out. Friendly workers and explained how to best maintain it. Good job.
Great service!!!!!
Very helpful
Saw this place in Nevada
Excellent service!
Fantastic service
Great service
Great guys, would give them my money again!
Great service!
Beer was cold, hydraulics top notch!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
