How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty92−0.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREAutoNation Acura Gulf Freeway Service Center
League City, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.8★ from 263 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired AutoNation Acura Gulf Freeway Service Center for 8 kinds of job.
AutoNation Acura Gulf Freeway Service Center for oil change
Clear ✕All 28 Google reviews tagged “Oil change”
Awesome repairs and good customer service satisfactory
I’m extremely disappointed with my experience trying to have my vehicle serviced at Acura. The listed service department hours state that it opens at 7:00 AM, so I scheduled a 7:00 AM appointment. However, when I arrived, the gates were still closed and no one was there. Once the gates finally opened, I still…
They are best of best.Giving right advice.Did very good job.
I did not buy my 2016 Acura TLX in 2019 from this dealer but they have always treated me as I did! I will use this dealer for all my service needs and they have made me a list for my older Acura to keep it in top performance that I have been taking care of a little at a time! I still love my care and want to keep…
I just had my MDX in for an Oil change and tire rotation. I did have a reservation but that was lost. They were still able to get me in and out in about 1 hour and did not suggest a lot of additional needed work Price may have been slightly high but not by that much.
Excellent, trustworthy and hi tech.
Good and fast service, Mario helped me feel at ease about the problem with my car. Many thanks to the whole team that was involved in the maintenance of my car. Thank you, Mr. Mario, for always being so professional. Thanks to everyone.
Very knowledgeable Techs and Service Writers! Great IT with video, text message updates, and estimate/quote info. Timely admitted and released within quoted time period. Extensive and thorough analysis and assessment of needed and suggested repairs.
I had an outstanding experience at the Acura dealership! Brenden provided exceptional customer service from start to finish. He kept me informed throughout the entire service process, making sure I always knew what was happening with my vehicle. What really made this experience stand out was the convenience they…
Service is always good here. They have occasional service specials (Syn oil - 49) every so often, makes them a good value as well. Not a 5 minute Oil change, but they check everything, and wash the car.
Took advantage of their special offers, oil change & tire rotation 👍
This is an outstanding dealership with an excellent service center. Our service advisor Matthew Danner is the best of the best!
As always, the service department is stellar! I've had my car since 2015 and every time I've had to have my RDX serviced, its been a very pleasant experience. Would highly recommend this place!! Updates in 2026: I have a 2015 Acura RDX and for 11 years I have been bringing my car to this Acura service center and for…
Service was awesome. They were very kind and patient. Explained everything to where it's Easley understood. I will always use them .
My service advisor is Mario. He is very nice and provides great customer service
Very pleased with the courteous and professionalism of the service advisor !!!!!
It a great experience very professional and friendly stress free very happy with the service I received from Richard at Acura Auto Nation.
Good price for new windshield wipers
5 star review every time. The service writer Mario does a fabulous job of going over everything and making sure you are 100% satisfied. He went above and beyond the next day just checking in as well. Highly recommend!!
My service experience was.very pleasurable
SECOND TO NONE SERVICE! Josh was great kept me updated throughout service!
My recent visit at Auto Nation for routine maintenance was very pleasant. I like coming here because I am not pressured to replace parts that are not needed. My service advisor is very honest and helpful.
Everyone has been so very nice and helpful. The initial sale , the maintenance techs have all been so wonderful to work with. Matthew the service tech went above and beyond to take care of a recall issue at the same time as my service. I truly appreciate him saving me the extra time and trip back down to the…
I made the appointment via a phone call and received timely reminders via text. When I arrived for the appointment, I was promptly greeted and offered a shuttle back to my office. The service technician kept me informed of his activities via text and videos of the inspections and service process. They provided a…
The moment I pulled up I was greeted with a warm smile! As I was waiting for my vehicle, I was briefed on what was going on the entire time by the service technician. The customer service and quality of work is spectacular!!!
I appreciate the excellent customer service I always receive from the Service Department. Jon recently worked with me to assist in getting repairs done and the communication was excellent, along with handling my questions about the service my car needed. I appreciate the whole team in their consistent customer…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 28 | — |
| Tires | 10 | — |
| Vehicle Inspection | 9 | — |
| Air & cabin filter replacement | 9 | — |
| Auto engine diagnostic | 7 | — |
| Wheel alignment | 7 | — |
| Steering & suspension repair | 4 | — |
| Auto windshield repair | 3 | — |
