Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
Customers frequently highlight punctual service, clear communication, and fair pricing for repairs ranging from oil changes to engine replacements. Positive reviews note that staff often provide detailed explanations and photos of vehicle issues. However, low-star feedback indicates recurring dissatisfaction with unexpected price increases, perceived overcharging for specific parts, and unresolved mechanical problems after multiple visits.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
675 Google reviews we collected
Phrases our text analysis found in 541 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 541 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional service every time and the staff is great with communication!”
“Mark the owner is not easy to get along with, very rude and condescending with customers.”
“They really stepped up on getting me fixed up quick.”
“They were able to coordinate with the dealership a timely appointment and got it done within 2 days of calling them.”
“Prices are higher than everyone else and they do a poor job at repairing, they “run” out of working time and call and tell you it’s going to cost more…”
“I will be back for maintenance and feel like they were very trustworthy!”
“Thanks to this team, I have affordable and effective care of my truck to avoid having to drop thousands of dollars into payments for a brand new truck…”
“…omer with autotech for some time before today I felt mistreated and overcharged for a simple replacement of a lower radiator hose.…”
“I would definitely return back to Autotech Auto Center for future repairs, and would recommend others to try out Autotech.”
“…to find a garage you can trust here on out their my "guys" 10/5/17 5 stars to 1 revision what a difference a year makes Needed an inspection and wh…”
“Jason kept me informed each step of the way during my work van's engine replacement.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Autotech Auto Center for 8 kinds of job. Pick one to see what they paid and said.
This was a great experience. They really stepped up on getting me fixed up quick. I had a bad flat and they were so quick to get me in and also gave me a loaner car since mine was to unsafe to drive! I will be back for maintenance and feel like they were very trustworthy!
Great customer experience. Communication is outstanding, fair pricing. Highly recommend.
I own an 07 F-150 XLT (5.4 Triton Eng). 3rd owner with 154,000 miles on it. Im sure darn glad I found a reliable shop to get all the bells and whistles serviced to make this truck a MONSTER of a daily driver. Thanks to this team, I have affordable and effective care of my truck to avoid having to drop thousands of…
This was my first experience with Autotech. They were able to give me a speedy appointment, work completed exactly as agreed. I will be going back to them in the future.
Autotech had been my go to place for the past 2 years. They are always friendly and very informative and will answer all my questions in away I can understand. Great place to do business.
I called Autotech Auto Center to inquire about preventive maintenance service on my 2018 Cadillac XT5. The man on the phone was very helpful and honest about what should be completed. The price was comparable, maybe even slightly lower, than other repair shops. They were able to get my car in quickly. The work was…
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 85 | — |
| General repairs & maintenance | 66 | — |
| Vehicle Inspection | 37 | — |
| Auto maintenance | 29 | — |
| Auto emissions testing | 27 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 25 | — |
| Auto tire replacement | 22 | — |
4.9 ★★★★★ 675 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This was a great experience. They really stepped up on getting me fixed up quick. I had a bad flat and they were so quick to get me in and also gave me a loaner car since mine was to unsafe to drive! I will be back for maintenance and feel like they were very trustworthy!
Usual superior service.
Thank you for the kind words, William! We appreciate your continued trust in Autotech Auto Center and look forward to serving you again soon.
Car rides and drives like nearly new!
Thank you so much for the wonderful review, William! We're thrilled to hear that your car is riding and driving so well. We appreciate your business and look forward to serving you again in the future!
Great customer experience. Communication is outstanding, fair pricing. Highly recommend.
Thank you so much for the kind words, Kelly! We truly appreciate you taking the time to share your positive feedback, and we're glad we could provide you with a great experience. We look forward to serving you again in the future!
I own an 07 F-150 XLT (5.4 Triton Eng). 3rd owner with 154,000 miles on it. Im sure darn glad I found a reliable shop to get all the bells and whistles serviced to make this truck a MONSTER of a daily driver. Thanks to this team, I have affordable and effective care of my truck to avoid having to drop thousands of dollars into payments for a brand new truck and still have to pay for it to get serviced! Thank you so much Autotech Auto Center!!
Thank you so much for the fantastic review, Jerod! We're thrilled to have earned your trust with your F-150 and that we could help keep your truck running strong. It's customers like you that make what we do so rewarding, and we look forward to continuing to provide you with reliable service for years to come. Thanks again for choosing Autotech Auto Center!
This was my first experience with Autotech. They were able to give me a speedy appointment, work completed exactly as agreed. I will be going back to them in the future.
Thank you. We look forward to seeing you again!
Very professional service every time and the staff is great with communication!
Thank you Jeff!
Autotech had been my go to place for the past 2 years. They are always friendly and very informative and will answer all my questions in away I can understand. Great place to do business.
Thank you Paula. We are proud of our staff
I called Autotech Auto Center to inquire about preventive maintenance service on my 2018 Cadillac XT5. The man on the phone was very helpful and honest about what should be completed. The price was comparable, maybe even slightly lower, than other repair shops. They were able to get my car in quickly. The work was done in a timely manner. My car was returned clean. Overall I am very pleased with my service. I would definitely return back to Autotech Auto Center for future repairs, and would recommend others to try out Autotech.
Thank you so much for taking the time to leave this wonderful review, Connie! We're thrilled to hear that our team provided you with helpful service and that you were pleased with the quality and timeliness of your preventive maintenance work. We truly appreciate your kind words and look forward to serving you and your Cadillac XT5 again in the future. Please don't hesitate to reach out whenever you need us!
Got in on short notice and got work done.
Thank you for the five-star review, Ralph! We're glad we could accommodate you on short notice and get your work completed. We appreciate your business and look forward to serving you again.
Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
