Electronics repair shop · O'Fallon, MO · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 51 electronics repair shopsiPosition by Experts Score among all companies we track in this category. · better than 80%
4.9★★★★★92 Google reviews · 11 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe BAS Electronics as a local shop handling diverse repairs, including automotive circuit boards, vintage audio equipment, and computer components. Reviewers frequently cite fair pricing, quick turnaround times, and clear communication regarding repair feasibility. The business is noted for its ability to fix older or discontinued items that other providers could not address. The only negative feedback indicates an instance where the shop was unable to assist a customer, resulting in a low rating despite no service being completed.
Google rating: 4.9 out of 5 from 92 reviews (95% five-star).
Reviews on this page: 92 Google reviews (85 with written comments, 3 with photos).
Owner responses: the business replied to 93% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
BAS ElectronicsElectronics Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BAS Electronics: 94/100 on this factor. Category median: 81.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BAS Electronics: 93/100 on this factor. Category median: 74.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BAS Electronics: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BAS Electronics: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BAS Electronics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BAS Electronics: 57/100 on this factor. Category median: 65.C
57
Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
4.9of 5
5 stars8795%
4 stars33%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
98%praise
Praise16598%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price7100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value4829%
Would recommend2917%
Quality & results2817%
Honesty & trust2113%
Speed & response2012%
Staff & attitude1610%
Communication64%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I bought the part on eBay for $10 and he soldered it in for me for a great price the same day.”
“I highly recommend this shop for your audio repair needs.”
“Brian did a great job repairing our hot tub circut board and it cost less then half of a new one Thanks Brian!”
“I recently purchased a vintage(early 70s) stereo console which unfortunately the turntable was not working.”
“Brian was professional, courteous, and upfront about the potential costs of my repair.”
“Work on my much loved Walkman was completed super fast and works just fine.”
“He was clear with his communication and pricing, and very friendly.”
“He was Very Fair on his pricing & he kept me informed through the entire process.”
People customers mention
Brian28 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAnita4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Amazing service and such a wonderful find. He did such an amazing job! I highly recommend this shop for your audio repair needs. Work on my much loved Walkman was completed super fast and works just fine.
Great priceService not listed
GG2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I took a subwoofer I found on FB to him to repair. Turns out it wasn’t fixable. He was really nice and really knows his craft. So few people like BAS these days.
Service not listed
NNoblesseLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Guy is very pleasant and repaired my car's rearview mirror circuit board and wiring. Did it quickly and did a great job! Will be returning for more repairs! Since then he has repaired my Body control module for my car, fixed my sound bar board, and even my monster power conditioner!
Great price
IIsaiahLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
For all your computer repair needs please go to BAS for everything. They are great and just the expert. With great pricing. Thank you!!
Great priceService not listed
SSmoothNiteMusic10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had a Mackie MR5 Mk1 active monitor develop a loud buzzing on power up without being connected to an output. These are solid monitors and replacing them is not as cost effective because while it may be the same price as repair, but you just don't get this quality these days. Brian was able to diag it and get it…
DDave1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brian is very knowledgeable in electronic repairs, especially anything older. He was able to fix my soundbar. He stopped what he was doing to make sure he had me taken care of which only took 15 minutes. He saved me a bunch of money and I didn’t have to send it off to a second party to get fixed. If you have any…
Amazing service and such a wonderful find. He did such an amazing job! I highly recommend this shop for your audio repair needs. Work on my much loved Walkman was completed super fast and works just fine.
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 weeks ago
I am so glad I was able to help. Thanks again brian
G
G F2 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
I took a subwoofer I found on FB to him to repair. Turns out it wasn’t fixable. He was really nice and really knows his craft. So few people like BAS these days.
Services: Service not listed
Response from the owner · 2 weeks ago
Thanks for letting me look at it. You never know it could have been something simple. It was at least worth looking at
thanks brian
N
Noblesse ObligeLocal Guide · 28 reviewsiTotal number of Google reviews Noblesse has written across all businesses on Google Maps, not just this one.
Guy is very pleasant and repaired my car's rearview mirror circuit board and wiring. Did it quickly and did a great job! Will be returning for more repairs! Since then he has repaired my Body control module for my car, fixed my sound bar board, and even my monster power conditioner!
Price assessment: Great price
Response from the owner · 3 years ago
Thank you! I try my best to do good work.
T
Terry WingLocal Guide · 17 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Had a Mackie MR5 Mk1 active monitor develop a loud buzzing on power up without being connected to an output. These are solid monitors and replacing them is not as cost effective because while it may be the same price as repair, but you just don't get this quality these days. Brian was able to diag it and get it repaired perfectly. I thought the pricing was fair as well. He was clear with his communication and pricing, and very friendly. Definitely would use him again and highly recommend.
Just a quick note, this is in a residential area and there is room to park. The drive way is right on a turn in the road so just be ready for it on the right coming from Harvester.
Response from the owner · 3 months ago
Thank you for letting me service your speaker. I do the best I can to help.
D
Dave Flaiz1 reviewiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Brian is very knowledgeable in electronic repairs, especially anything older. He was able to fix my soundbar. He stopped what he was doing to make sure he had me taken care of which only took 15 minutes. He saved me a bunch of money and I didn’t have to send it off to a second party to get fixed. If you have any questions if something is repairable contact Brian he will take care of you!
Price assessment: Great price
Services: Service not listed
Response from the owner · 3 months ago
I am glad I was able to help. Thanks baselect
N
Nicholas Clark6 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Ali has excellent quality and value. The parts arrived in the original manufacturer packaging and were still in the original parts box, showing proper handling and storage. Everything arrived in perfect condition with no damage. Great pricing and outstanding quality. Highly recommend this vendor.
Cindy Taylor, Head QA, Global Solutions Electronics
M
Michael BaldwinLocal Guide · 12 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Brian is an electrical genius. He managed to fix a circuit board in the steering wheel of my Maserati Granturismo that would have cost me over $400 for a used replacement. In less than 20min he saved the day.
There needs to be more people like him in the world.
