iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 147 makeup artistsiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★96 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Clients rate the salon five stars based on ninety-six reviews, with the owner responding to ninety-eight percent of them. Customers frequently cite punctuality, professional communication, and affordable pricing alongside services like Korean lash lifts, tinting, brow lamination, and extensions. Recurring themes include gentle application techniques, natural-looking results with good retention, and a welcoming atmosphere. One lower-rated review noted eye discomfort during a lift that required a follow-up appointment to correct uneven lifting.
Google rating: 5.0 out of 5 from 96 reviews (99% five-star).
Reviews on this page: 96 Google reviews (92 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 27, 2026.
Service: Makeup Artist serving Apopka, Florida.
Data from Google, last updated November 6, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
This companyMakeup Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AV Lash Beauty- Lashes + Brows: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AV Lash Beauty- Lashes + Brows: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AV Lash Beauty- Lashes + Brows: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
96 Google reviews we collected
5.0of 5
5 stars9599%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
100%praise
Praise119100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3933%
Quality & results3328%
Staff & attitude2924%
Communication76%
Speed & response65%
Honesty & trust33%
Price & value22%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m very happy with the results and would recommend AV Lashes!”
“This is my second time coming to her for a Korean lash lift and tint, and she does an amazing job!”
“The service was professional, and I felt comfortable throughout my appointment.”
“She listened to what I was looking to achieve, and she gave me options to choose from.”
“I also love that my appointments are always honored and on time.”
“You can tell she genuinely cares about her clients and her craft.”
“She explained what type of volume lashes she used, confirmed I would be ok and provided a price (I sent a pic of my lashes at that moment).”
People customers mention
Ava18 reviews
Korean5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLeslieLocal Guide · 395 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
First time going to Ava and she was a delight! She listened to what I was looking to achieve, and she gave me options to choose from. I ended up choosing the Korean lash lift (so pretty love the results). She is super nice and professional. Ill definitely be coming back !
SShanti2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I’m not a regular client but I always feel welcome like a regular client. Ava always is gentle and doesn’t leave any products leftover from the application. I’ve gotten the Korean lash lift with tint a few times and I’m never disappointed. Highly recommended.
CCarolyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
had a wonderful experience at AV Lashes! My lashes look beautiful, and I appreciate the care and attention to detail. The service was professional, and I felt comfortable throughout my appointment. I’m very happy with the results and would recommend AV Lashes!
KKatie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Ava is absolutely the best!! I did the hybrid and asked for a natural look, but enough where I didn’t need eyeliner or eye makeup. She did better than I could imagine. I absolutely love them. I was able to go on vacation for 2 weeks and they stayed looking beautiful the whole time. Today I went for my refill and i…
NNicole11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been going to Ava for about a year now and I absolutely love her work!! My lashes always look amazing and her flexibility makes it so easy to book. 10/10 recommend!!
Llauren4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is my second time coming to her for a Korean lash lift and tint, and she does an amazing job!! Thank you so much!!! I definitely recommend!!! 🩷
First time going to Ava and she was a delight! She listened to what I was looking to achieve, and she gave me options to choose from. I ended up choosing the Korean lash lift (so pretty love the results). She is super nice and professional. Ill definitely be coming back !
Response from the owner · a week ago
Thank you so much, Leslie, for taking the time to leave such a lovely review! ❤️ It was a pleasure meeting you, and I’m so happy to hear that you love your Korean Lash Lift results! I truly appreciate your kind words and support. Looking forward to seeing you again! 🥰
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Shanti Forbes2 reviewsiTotal number of Google reviews Shanti has written across all businesses on Google Maps, not just this one.
I’m not a regular client but I always feel welcome like a regular client. Ava always is gentle and doesn’t leave any products leftover from the application. I’ve gotten the Korean lash lift with tint a few times and I’m never disappointed. Highly recommended.
Response from the owner · a week ago
Thank you so much, Shanti, for taking the time to leave such a lovely review! ❤️ I truly appreciate your kind words and continued support. It means so much to know you always feel comfortable and welcomed. I’m so happy you love your lash results, and I always look forward to seeing you! 💕
C
Carolyn Cook2 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
had a wonderful experience at AV Lashes! My lashes look beautiful, and I appreciate the care and attention to detail. The service was professional, and I felt comfortable throughout my appointment. I’m very happy with the results and would recommend AV Lashes!
Response from the owner · 3 weeks ago
Thank you so much,Carolyn!❤️ I truly appreciate you taking the time to leave such a lovely review. Your continued trust and support mean so much to me. I am so grateful to have you as my client and I always look forward to seeing you!🥰
K
Katie6 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Ava is absolutely the best!! I did the hybrid and asked for a natural look, but enough where I didn’t need eyeliner or eye makeup. She did better than I could imagine. I absolutely love them. I was able to go on vacation for 2 weeks and they stayed looking beautiful the whole time. Today I went for my refill and i love them even more now. I highly recommend Ava, she is so sweet and takes her time. She seriously knows what she’s doing and I will continue to go to her from now on.
Response from the owner · 4 weeks ago
Thank you so much for the beautiful review!❤️ I am so happy I was able to give you exactly the look you wanted and hearing that your lashes held up beautifully during your vacation makes me even more happier! Thank you for trusting me with your lashes and for taking the time to share your experience. I truly appreciate you and always look forward to seeing you!
N
Nicole Sanchez11 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
I’ve been going to Ava for about a year now and I absolutely love her work!! My lashes always look amazing and her flexibility makes it so easy to book. 10/10 recommend!!
Response from the owner · a month ago
Thank you so much, Nicole! I truly appreciate your kind words and all your support. It’s always a pleasure having you!🥰
R
Rachael AllenLocal Guide · 14 reviewsiTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
I was looking for someone to do my eyebrows and lashes since I had moved, and I found Ava. She was so professional, kind, and made me feel very comfortable. She did an amazing job with my Korean lash lift and brow lamination. I came out feeling smooth, beautiful, and so happy with the results! I have definitely found my new beauty specialist and I highly recommend Ava. ☺️
Response from the owner · 2 months ago
Thank you so much for your beautiful review! 💕 I’m so happy you loved your Korean Lash Lift and Brow Lamination. Making my clients feel comfortable, confident, and beautiful is always my goal. It was truly a pleasure having you, and I’m so grateful you chose and trusted me. I look forward to seeing you again! 🥰
D
Diana Grimes17 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
I really love her job and She's awesome always I feel comfortable, appreciate suggestions that AV gave me.
If you're looking a good job you have to come with her my lashes and brows looks beautiful thanks to her 🙏🏼
Response from the owner · 2 months ago
Thank you so much for this beautiful review! 💕 I’m so grateful for your trust and support. It makes me so happy to know you love your lashes and brows. I can’t wait to see you again soon! 🫶✨
