Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate Avance Professional Services highly, noting that staff members are knowledgeable, patient, and thorough in explaining tax details and maximizing deductions. Clients frequently praise the efficiency of both in-person and remote services, highlighting quick turnaround times and clear communication. While the owner responds to all reviews, the limited negative feedback identifies issues with the fingerprint scanning technology.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Bar = this company · dark tick = category median.
86 Google reviews we collected
Phrases our text analysis found in 66 written reviews
How often each topic comes up in the written reviews
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent customer service, punctuality, the advisors are very friendly, especially Santiago.”
“She deserves a raise and a promotion because she does an excellent job.”
“He took his time explaining everything and helped me put a plan in place for next year.”
“I will definitely return and highly recommend them!”
“Called the day before and got my taxes done really fast.”
“The prices are fair, and the service is excellent and very professional.”
“I'm honestly disappointed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Excelente atención al cliente, puntualidad, los asesores son muy amables en especial Santiago, sin duda volveré y los recomiendo totalmente…. !gracias por su buen servicio!
Johana Sanchez fue una persona muy amable, me encantó su forma de ser y de atender a las personas. Ella se merece un raise y una promoción porque hace un excelente trabajo.
Santiago is extremely knowledgeable and very well versed in tax code and tax laws. He’s thorough, articulate and fast! He helped me maximize my refund and lower my tax liability. He took his time explaining everything and helped me put a plan in place for next year. I was able to increase my refund vs. self…
Excelente trabajo que realizó Santiago sobre mis taxes, quedé encantada! Volvería el siguiente año a realizarlos con el.
Santiago answered all of our questions knowledgeably and demonstrated a sincere desire to find as many opportunities for deductions as possible.
Best service, they are always welcoming. Always helping me to see how I can get more back at the end of the year. I went from always paying federal back to now getting money back in return.
4.8 ★★★★★ 86 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Son los mejores en su trabajos
Muchas gracias Jorge, nos alegra saber que está satisfecho con nuestro trabajo. Seguiremos esforzándonos para brindarle siempre el mejor servicio en contabilidad y preparación de impuestos.
Excelente atención al cliente, puntualidad, los asesores son muy amables en especial Santiago, sin duda volveré y los recomiendo totalmente…. !gracias por su buen servicio!
¡Muchísimas gracias por su confianza y recomendación! Nos alegra saber que tuvo una excelente experiencia con nuestro servicio y atención al cliente. Agradecemos también sus palabras hacia Santiago y esperamos seguir ayudándole con sus necesidades de impuestos, contabilidad y más en el futuro.
Johana Sanchez fue una persona muy amable, me encantó su forma de ser y de atender a las personas. Ella se merece un raise y una promoción porque hace un excelente trabajo.
¡Muchísimas gracias por sus palabras y por reconocer el excelente trabajo de Johana Sanchez! Nos alegra saber que tuvo una gran experiencia con nuestro servicio al cliente y atención personalizada. Comentarios como el suyo nos motivan a seguir ofreciendo servicios profesionales de impuestos, contabilidad y apoyo para nuestra comunidad y pequeños negocios.
Muy Buen servicio.
¡Muchas gracias por su confianza y apoyo! Nos alegra saber que tuvo una buena experiencia con nuestros servicios profesionales de impuestos y atención al cliente.
Santiago is extremely knowledgeable and very well versed in tax code and tax laws. He’s thorough, articulate and fast! He helped me maximize my refund and lower my tax liability. He took his time explaining everything and helped me put a plan in place for next year. I was able to increase my refund vs. self preparing. He’s bilingual fluent in English and Spanish which made me feel extremely comfortable. This place is legit and professional! Highly recommend!
Thank you so much for your thoughtful review and recommendation! We’re very happy to hear Santiago was able to help you with tax preparation, tax planning, and maximizing your refund while making the process clear and comfortable for you. We truly appreciate your trust in our professional bilingual accounting and tax services and look forward to assisting you again next year!
Excelente trabajo que realizó Santiago sobre mis taxes, quedé encantada! Volvería el siguiente año a realizarlos con el.
¡Muchísimas gracias por su confianza y sus palabras! Nos alegra mucho saber que quedó encantada con el trabajo de Santiago y con nuestros servicios de preparación de impuestos. Será un placer volver a ayudarle el próximo año con sus taxes y necesidades de contabilidad.
Santiago answered all of our questions knowledgeably and demonstrated a sincere desire to find as many opportunities for deductions as possible.
Thank you so much for your kind words and trust in our team! We’re very happy to hear Santiago was able to assist you with professional tax preparation, answer all your questions, and help identify valuable tax deductions and tax planning opportunities. We truly appreciate your support!
Excelente servicio y personal
¡Muchas gracias por su confianza y apoyo! Nos alegra saber que tuvo una excelente experiencia con nuestro personal y nuestros servicios profesionales.
Best service, they are always welcoming. Always helping me to see how I can get more back at the end of the year. I went from always paying federal back to now getting money back in return.
Thank you so much for your continued trust and support! We’re very happy to hear our tax preparation and tax planning services have helped improve your tax situation over the years. We truly appreciate your kind words about our team and look forward to continuing to assist you with your taxes and financial goals!
Fingerprint scanning tech is horrible
Thank you for your feedback. We want to clarify that we only collect fingerprints and do not control the equipment or technology used. For any issues, we recommend contacting the processing agency Sterling Identity. We appreciate your understanding!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
