Home inspector · Killeen, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 126 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 28%
5.0★★★★★1,214 Google reviews · 9 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Averson Inspections highly for thorough, professional home inspections, noting clear communication, punctuality, and detailed reports that often include same-day delivery. Customers frequently praise the inspectors for explaining findings and answering questions effectively during the visit. One lower-rated review criticized the pricing for a small home and claimed the inspection missed significant issues like a leaking toilet, although the reviewer also noted the staff was polite and informative during contact.
Google rating: 5.0 out of 5 from 1,214 reviews (98% five-star).
Reviews on this page: 1,215 Google reviews (823 with written comments).
Owner responses: the business replied to 26% of reviews.
Most recent review: October 31, 2026.
Service: Home Inspector serving Killeen, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Averson Inspections, PLLCHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Averson Inspections, PLLC: 97/100 on this factor. Category median: 98.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Averson Inspections, PLLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Averson Inspections, PLLC: 98/100 on this factor. Category median: 100.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Averson Inspections, PLLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Averson Inspections, PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Averson Inspections, PLLC: 50/100 on this factor. Category median: 94.C
50
Bar = this company · dark tick = category median.
Star ratings
1,215 Google reviews we collected
5.0of 5
5 stars1,19098%
4 stars202%
3 stars10%
2 stars00%
1 star40%
Praise vs complaints
Phrases our text analysis found in 823 written reviews
100%praise
Praise1,678100%
Complaints70%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price630%
Reasonable1470%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results44226%
Staff & attitude38923%
Speed & response28317%
Would recommend25615%
Communication21613%
Price & value523%
Honesty & trust473%
What customers talk about
We read 823 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Matthew was very thorough and professional throughout the inspection.”
“Ethan, the inspector assigned to our home, was both very professional and meticulous.”
“great quick and thorough very detailed explanation on everything that they found would definitely use them again great experience”
“Matthew demonstrated exceptional punctality and began his inspection without delay.”
“We would highly recommend Averson Inspections to anyone seeking a third-party inspection of a new construction.”
“I ABSOLUTELY do not recommend them.”
“We walked around with him and he explained everything plus showed us certain items that were of importance.”
“Well worth the money to give you the peace of mind you need”
“Honest, thorough, professional and client centered.”
People customers mention
Ethan35 reviews
Chase21 reviews
Brandon14 reviews
Jessica10 reviews
Matthew9 reviews
Williams9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Averson Inspections, PLLC for 7 kinds of job. Pick one to see what they paid and said.
CCharlesLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
We would highly recommend Averson Inspections to anyone seeking a third-party inspection of a new construction. Ethan, the inspector assigned to our home, was both very professional and meticulous. He provided all of the information and captured every imperfections associated with our new home. We are glad to have…
Reasonable price
QQLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We used Averson Home Inspection's for our home purchase. Talk about totally professional and very thorough. We walked around with him and he explained everything plus showed us certain items that were of importance. He definitely answered all of our questions about what is important. I will recommend this company.…
Reasonable price
JJana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Matthew was so easy to talk to and understand his report. His commmunication skills are awesome!
Reasonable price
CCynthia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We thought your observation was right point
We thought you were very thorough
We saw things you pointed out where we had no clue.
Great price
JJazmine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Matthew was very thorough and professional throughout the inspection. He took the time to explain his findings, provided plenty of photos, and checked everything from the roof and attic to the sewer line. The report was detailed and easy to understand, and I really appreciated how clearly he pointed out both major…
Reasonable price
CChristaLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Honest, thorough, professional and client centered. We are so thankful that we chose Averson for our recent home inspection.
Jake, thanks a ton! High five for noticing our clear communication and diligent work. We love helping Central Texas buyers feel confident. If friends, family or your real estate agent need a thorough home inspection, please send them our way.
C
Charles PittmanLocal Guide · 19 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
We would highly recommend Averson Inspections to anyone seeking a third-party inspection of a new construction. Ethan, the inspector assigned to our home, was both very professional and meticulous. He provided all of the information and captured every imperfections associated with our new home. We are glad to have someone with an outside perspective conduct an unbiased inspection. Although the builder conducts their own inspections, it never hurts to have someone in your corner to ensure that your new build becomes a great home well into the future.
Price assessment: Reasonable price
Response from the owner · a day ago
Charles, thanks a bunch! We’re so glad Ethan’s meticulous, professional eye gave you that extra unbiased peace of mind on your new build. We love being the outside voice that helps homes age well. If friends, family or your real estate agent need a careful third party home inspection, send them our way.
M
Matt Lambert4 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Quick response, accurate inspection. Knowledgeable report
Price assessment: Great price
Response from the owner · 2 days ago
Matt, thanks for the great review! You made our day. We’re thrilled our quick response and clear, knowledgeable report gave you confidence. We love making home inspections straightforward for Central Texas buyers. If friends, family or your real estate agent need a detailed inspection, please send them our way.
T
Teresa Stone BenedickLocal Guide · 18 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Great, fast , thorough service. So glad we entrusted Averson Inspection!!
Price assessment: Reasonable price
Response from the owner · a week ago
Teresa, thanks a ton! We’re so glad our fast, thorough work earned your trust. Helping Central Texas buyers feel confident is what we love to do. If friends, family or your real estate agent need a careful home inspection, please pass our name along.
Q
QLocal Guide · 44 reviewsiTotal number of Google reviews Q has written across all businesses on Google Maps, not just this one.
We used Averson Home Inspection's for our home purchase. Talk about totally professional and very thorough. We walked around with him and he explained everything plus showed us certain items that were of importance. He definitely answered all of our questions about what is important. I will recommend this company. Averson inspections and Brendan was the inspector. He was awesome.
Price assessment: Reasonable price
Response from the owner · a week ago
Q, thanks so much for the glowing review! We’re thrilled Brendan’s thorough walkthrough and clear explanations made things easier. We love helping Central Texas buyers feel confident with professional home inspections. Thanks for recommending us - please send friends, family or your real estate agent our way.
J
Jana Letbetter4 reviewsiTotal number of Google reviews Jana has written across all businesses on Google Maps, not just this one.
Matthew was so easy to talk to and understand his report. His commmunication skills are awesome!
Price assessment: Reasonable price
Response from the owner · a week ago
Jana, thanks so much! We love hearing Matthew’s clear communication and understandable report made everything easier. We aim to deliver friendly, thorough home inspections that help Central Texas buyers feel confident. If friends, family or your real estate agent need an inspection, please send them our way.
C
Cynthia Washington2 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
We thought your observation was right point
We thought you were very thorough
We saw things you pointed out where we had no clue.
Price assessment: Great price
Response from the owner · 2 weeks ago
Thanks Cynthia! We loved putting on our detective hats to find the things you hadn’t noticed and glad our clear notes helped. If friends, family or your real estate agent in Central Texas need a detailed home inspection, send them our way, we’d love to help.
J
Jazmine Ria1 reviewiTotal number of Google reviews Jazmine has written across all businesses on Google Maps, not just this one.
Matthew was very thorough and professional throughout the inspection. He took the time to explain his findings, provided plenty of photos, and checked everything from the roof and attic to the sewer line. The report was detailed and easy to understand, and I really appreciated how clearly he pointed out both major and minor issues. I would definitely recommend Averson Inspections!
Price assessment: Reasonable price
Response from the owner · a month ago
Thanks Jazmine! We’re so glad Matthew’s careful walkthrough, clear photos and easy to read report helped you feel confident. Calling out both major and minor issues is exactly what we aim for. If friends, family or your real estate agent need a thorough Central Texas home inspection, please send them our way.
C
Chris Acres4 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Extremely detailed inspection and really accommodating.
Response from the owner · a month ago
Thanks Chris! High five, we’re glad our deep dive and flexibility made the process easy. Helping you feel confident about a home is why we do this. If you know friends, family or your real estate agent who could use a thorough home inspection, please send them our way.
C
Christa RobideauLocal Guide · 26 reviewsiTotal number of Google reviews Christa has written across all businesses on Google Maps, not just this one.
Honest, thorough, professional and client centered. We are so thankful that we chose Averson for our recent home inspection.
Price assessment: Great price
Response from the owner · a month ago
Thanks Christa! Honest, thorough and client centered is our jam, so that made our day. We’re thrilled Averson’s home inspection helped you feel confident. If you know friends, family or your real estate agent in Central Texas who could use a thorough inspection, please send them our way!