Moving and storage service · Phoenix, AZ · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#225 of 391 moversiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★262 Google reviews · 23 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$454typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Axis Moving 4.9 out of 5 based on 262 reviews, with the owner responding to 97% of feedback. Customers frequently praise the crew for punctuality, efficiency, careful handling of furniture, and competitive pricing during moves across the Phoenix area. While the moving teams receive consistent high marks for professionalism, several low-star reviews criticize the owner for rude communication, harassment regarding cancellations, and inadequate compensation for damaged items.
Google rating: 4.9 out of 5 from 262 reviews (98% five-star).
Reviews on this page: 262 Google reviews (251 with written comments, 13 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 1, 2026.
Service: Mover serving Phoenix, Arizona.
Data from Google, last updated November 5, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Axis Moving - Phoenix, AZMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Axis Moving - Phoenix, AZ: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Axis Moving - Phoenix, AZ: 88/100 on this factor. Category median: 91.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Axis Moving - Phoenix, AZ: 100/100 on this factor. Category median: 94.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Axis Moving - Phoenix, AZ: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Axis Moving - Phoenix, AZ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Axis Moving - Phoenix, AZ: 54/100 on this factor. Category median: 79.C
54
Bar = this company · dark tick = category median.
Star ratings
262 Google reviews we collected
4.9of 5
5 stars25698%
4 stars00%
3 stars10%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 251 written reviews
98%praise
Praise61798%
Complaints152%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5469%
Reasonable2431%
Overpriced00%
Not sure00%
$454-53% vs typical movers
Middle half of what 60 customers paid ($248–$621) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response18028%
Staff & attitude15925%
Would recommend12720%
Quality & results6711%
Price & value518%
Communication295%
Honesty & trust193%
What customers talk about
We read 251 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very affordable, fast, so sweet, very careful of our items, and you could tell they were trying to go as fast as they could and not waste time.”
“Nate and Damien were professional, friendly, and hardworking.”
“He then proceeded to block us after being EXTREMELY rude.”
“Highly recommend that if you’re looking for movers.”
“I recommended some friends for his services recently, and after they were 2 and a half hours late, they refused to give her a discount for the trouble…”
“Jacob, Damien, Christian and Will did a wonderful job.”
“The owner, Edd/eddie is awful.”
“Great price and no surprise up charges like all my sons.”
“Great friendly polite guys—Joshua and Nicolas—who were easy to work with and efficient.”
“I’m very thankful I found such a reliable local moving company.”
People customers mention
Josh24 reviews
Jacob14 reviews
Scottsdale13 reviews
Eddy11 reviews
Andrew10 reviews
Daniel10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Axis Moving - Phoenix, AZ for 7 kinds of job. Pick one to see what they paid and said.
WWayne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Nate and Damien were professional, friendly, and hardworking. I’d definitely use them again.
AAllisonLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Braden, Will, Damien, and Nate were fantastic!!!!!!! They worked soooo dang hard! I highly suggest hiring these guys! Very affordable, fast, so sweet, very careful of our items, and you could tell they were trying to go as fast as they could and not waste time. Great great team!
Paid $1,000–1,500Great price
BBriellenLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nate, Brayden, & Will of Axis moving were phenomenal. They made my move so easy, fast, smooth, & fun. I didn’t have to micromanage them with my items or worry about anything being damaged. I will 100% be using them for future moves. Plus you can’t beat the price!!
Paid $500–1,000Reasonable priceLocal moving
EEduardo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Grat professional movers that helped us in central Phoenix moving to Biltmore. They were a timely professional and incredibly time efficient. If highly recommend them to anyone.
Paid $500–1,000Great priceLocal moving
MMike5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I used to Axis to load a Penske moving van. My daughter moved from Scottsdale to Boise. My daughter and I packed most everything. Ed, Brayden and Will loaded the van like wizards. They wrapped furniture and all the PIA stuff. Great price and no surprise up charges like all my sons. They were awesome! Highly recommend!
Paid $1–500Great priceSmall furniture moving
QQuentessLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Joshua, Braden and Joshua were very fast, efficient, and professional. Highly recommend this service for your next move.
Jacob, Willy and Nate helped me move in the rain with multiple stops. They were on time and did it quickly!
Response from the owner · 3 days ago
Thank you Connor! The rain this weekend has been a nightmare for movers but we did what we get paid to do. Providing excellent and reliable moving service in Scottsdale and surrounding areas.
M
Myranda Tanquary7 reviewsiTotal number of Google reviews Myranda has written across all businesses on Google Maps, not just this one.
My second time using Axis Movers and they will always be my go to in moving! Jacob, Damien, Christian and Will did a wonderful job. They were friendly, efficient, and quick.
Response from the owner · 4 days ago
Thank you for the feedback. Glad that we can make the moving process a good for you on a rainy day plus stairs at both ends. Sending 4 movers was a good call and it made the move get done alot faster. Remember us next time!
M
Mare6 reviewsiTotal number of Google reviews Mare has written across all businesses on Google Maps, not just this one.
I had Axis Moving move me yesterday. Nate and his team did a phenomenal job. I had two sets of steep stairs and the guys didn’t complain once! very professional. Super nice and helpful. Highly recommend that if you’re looking for movers.
Services: Local moving
Response from the owner · a week ago
We appreciate the opportunity to provide 5 star moving services in the Scottsdale area. Don't hesitate to reach the next time you need experienced local movers.
K
Kim Montoya9 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Services: Small furniture moving, Local moving, Moving-related storage
Response from the owner · a week ago
Thank you, Kim! We appreciate you making Axis Moving part of your local moving process. Its great that we decided to send 3 movers and a bigger truck so that the move gets done faster!
M
[email protected] Glass1 reviewiTotal number of Google reviews [email protected] has written across all businesses on Google Maps, not just this one.
Nate , Braden, and Damien did a great job moving our furniture between several family members’ houses. They took care and patience in making sure everything was where it was supposed to go. Even helping me move things to different locations than planned. We were grateful to have them assist us with our move. !
Response from the owner · 2 weeks ago
Thank you for choosing Axis Moving. Our experienced movers made sure the Art and high end furniture items were unloaded safely. You know who to call the next time you need experience residential movers!
W
Wayne Butler2 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Nate and Damien were professional, friendly, and hardworking. I’d definitely use them again.
Price assessment: Reasonable price
Price: $500–1,000
Services: Small furniture moving
Response from the owner · 2 weeks ago
Thank you Wayne! Glad we were able to move your apartment today despite the delay with our morning move. Thank you for being patient. Call us again for your next residential move in Scottsdale.
A
Allison LaneLocal Guide · 23 reviewsiTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Braden, Will, Damien, and Nate were fantastic!!!!!!! They worked soooo dang hard! I highly suggest hiring these guys! Very affordable, fast, so sweet, very careful of our items, and you could tell they were trying to go as fast as they could and not waste time. Great great team!
Price assessment: Great price
Price: $1,000–1,500
Response from the owner · 3 weeks ago
Thank you for making Axis Moving your go to residential moving company in the central Phoenix area. We make sure we wrap and pad your belongings but in a timely manner. Don't hesitate to call us the next time you need experience and professional movers!
R
Robert Jolly12 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Nate, Brayden, & Will of Axis moving were phenomenal. They made my move so easy, fast, smooth, & fun. I didn’t have to micromanage them with my items or worry about anything being damaged. I will 100% be using them for future moves. Plus you can’t beat the price!!
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving
Response from the owner · 3 weeks ago
Hi Briellen, we appreciate you taking the time to give us feedback based on your awesome moving experience with our moving crew. We always wrap and pad your belongings for extra protection. You move once in a while so we make sure to do it the right way.
K
Karen Esposite1 reviewiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
