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Axle Electronics

Car stereo store · Lynchburg, VA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%76+48.3Reliability 28%70+19.8Replies to reviews 8%37+3Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 15 TV repair servicesPosition by Experts Score among all companies we track in this category. · better than 29%
4.8 ★★★★★ 68 Google reviews · 23 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Oct 2026latest review

Axle Electronics at a glance

Customers frequently describe the installation of car stereos, dashcams, and audio systems as high-quality, punctual, and accompanied by friendly, knowledgeable communication. While many reviewers note reasonable pricing and professional service, a pattern of criticism involves the shop declining partial jobs or specific repairs due to liability concerns or vehicle value, which some customers found frustrating or unaccommodating.

  • Google rating: 4.8 out of 5 from 68 reviews (90% five-star).
  • Reviews on this page: 68 Google reviews (54 with written comments).
  • Owner responses: the business replied to 21% of reviews.
  • Most recent review: October 21, 2026.
  • Service: TV Repair Service serving Lynchburg, Virginia.

Data from Google, last updated October 26, 2026.

Score profile vs other TV repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction76Reliability70Craft & service–Value–Momentum100Replies to reviews37Satisfaction: 76 (median 83)Reliability: 70 (median 74)Momentum: 100 (median 100)Replies to reviews: 37 (median 80)
Axle ElectronicsTV Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Axle Electronics: 76/100 on this factor. Category median: 83.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Axle Electronics: 70/100 on this factor. Category median: 74.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Axle Electronics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Axle Electronics: 37/100 on this factor. Category median: 80.D
37

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars6190%
  • 4 stars23%
  • 3 stars23%
  • 2 stars11%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 54 written reviews

  • Praise7895%
  • Complaints45%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2632%
  • Would recommend1721%
  • Quality & results1620%
  • Price & value1012%
  • Speed & response810%
  • Honesty & trust56%

What customers talk about

We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The owner was super friendly and got me scheduled promptly.”
  • “Very good experience, will definitely recommend this place in the future!”
  • “Barry at Axle Electronics did a fantastic job installing a front and rear dashcam in my vehicle.”
  • “PHENOMENAL company with fair pricing and professional work.”
    “I called for a quote on an amp and subwoofer install on my vehicle.”
  • “Was involved in a car accident a few weeks ago and immediately knew I needed to get a dash cam installed for the next time something happened.”
  • “Really nice guy, refreshingly honest and straightforward.”

People customers mention

  • Barry 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ErnieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Exceptional, honest, personal service. 5 Stars! 2015 Jeep rewire JVC radio module

Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Barry is "The Man" ! He's the nicest guy and an absolute professional. My only wish is to have some more funny money lying around so I can give it to him and see what he can really do !! Guy is definitely an audio Wizard. If you are in the Lynchburg area and you're looking for a killer sound guy? Look no further…

LukeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was involved in a car accident a few weeks ago and immediately knew I needed to get a dash cam installed for the next time something happened. I'm not comfortable with hardwiring so I saw this place and gave them a call. The owner was super friendly and got me scheduled promptly. I stopped in with the cam I…

Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Barry at Axle Electronics did a fantastic job installing a front and rear dashcam in my vehicle. His work was very high quality and he took the time to configure my system so I could drive away with the cams fully functioning. He even came up with a creative solution to mounting the rear cam in a difficult spot.…

Jovon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am happy with the work done on my 2025 Honda hrv. Customer service is top tier and the owner and technician was friendly and very knowledgeable even with the new model vehicle. I will bring my vehicles back. Highly recommended.

Joanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Barry went above and beyond to figure out how to fix the audio problem in my car. I highly recommend this shop!!

Photos

Customer reviews

4.8 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ernie SawyerLocal Guide · 27 reviewsTotal number of Google reviews Ernie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional, honest, personal service. 5 Stars! 2015 Jeep rewire JVC radio module

Bob Ross8 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Barry is "The Man" ! He's the nicest guy and an absolute professional. My only wish is to have some more funny money lying around so I can give it to him and see what he can really do !! Guy is definitely an audio Wizard. If you are in the Lynchburg area and you're looking for a killer sound guy? Look no further than Barry. I could not be more pleased with the system he just put in my car ,. it sounds AMAZING !

Response from the owner · 3 months ago

Thanks 😊

Luke ShoemakerLocal Guide · 36 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was involved in a car accident a few weeks ago and immediately knew I needed to get a dash cam installed for the next time something happened. I'm not comfortable with hardwiring so I saw this place and gave them a call. The owner was super friendly and got me scheduled promptly. I stopped in with the cam I purchased and he confirmed it had all the needed components. Day of installation was a breeze and the dash cam is in perfect position, and no visible wires anywhere! No way I could have done it on my own. It works exactly as intended and I couldn't be more pleased. Definitely will come back if I need more electronic work on my truck!

Terry Meadows3 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Barry at Axle Electronics did a fantastic job installing a front and rear dashcam in my vehicle. His work was very high quality and he took the time to configure my system so I could drive away with the cams fully functioning. He even came up with a creative solution to mounting the rear cam in a difficult spot. Barry’s customer service was outstanding throughout the process and he exceeded my expectations. Well done!

Jovon Judah2 reviewsTotal number of Google reviews Jovon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am happy with the work done on my 2025 Honda hrv. Customer service is top tier and the owner and technician was friendly and very knowledgeable even with the new model vehicle. I will bring my vehicles back. Highly recommended.

Response from the owner · a year ago

Thank you

Randy TillmanLocal Guide · 83 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome owner, does great work!

David Ruggio9 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very friendly, professional, and quick service. Zero problems - all awesome!

Response from the owner · 5 years ago

Thank you!

Jim WertzLocal Guide · 18 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Expert advice.

Joanne Langford4 reviewsTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Barry went above and beyond to figure out how to fix the audio problem in my car. I highly recommend this shop!!

Daniel Brooks5 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’d like to start by saying this was the greatest customer service I’ve ever received or could dream to receive. THE nicest guy ever and he loves for you to be as involved in the experience as you’d like. He invited me multiple times to see what he was doing. He is so passionate about his work. If you do choose to join him, he’s got the sweetest puppy, OP, and he’ll walk you through what he’s doing and why. If he was selling customer service, he’d be a billionaire but he charges very generously, so he’s got this shop where he does the most efficient and effective work I’ve seen. I cannot recommend this place higher. Go to him for any questions you have and give this man money to service whatever he’ll do for you. VERY happy with my experience here. I was in and out in 30 mins.

Response from the owner · a year ago

Thank you 😊

Axle Electronics on Google Maps →

Business details