Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Customers frequently cite punctuality, clear communication, and thorough cleanup as key strengths, noting that the team often coordinates with utility companies and handles diverse tasks from simple repairs to whole-home rewiring. Pricing is generally described as fair, and the business maintains a high rating by responding to every review. However, a small number of low-star comments highlight instances of unreturned phone calls and unresolved electrical issues that led to disputes over billing for return visits.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
169 Google reviews we collected
Phrases our text analysis found in 139 written reviews
Price verdicts customers left with their Google review
Middle half of what 29 customers paid ($228–$1.1k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rick and David were professional, quick and efficient!”
“Nobody never called me back I find very rude with no response.”
“They explained the electrical problem and promptly repaired it.”
“Rick and his team have a great attention to detail and good ideas for how to make electrical updates both functional and aesthetically pleasing.”
“My partner and I must be the outlier, we had a terrible experience with this company.”
“Baby Bird Electric, LLC is our go-to electrical contractor.”
“We've always been very happy with the workmanship, communication, and thoughtfulness that goes into each project.”
“Good Local company, fair price, quick response and fast installation.”
“Although I had to cancel my scheduled appointment, contacting them was very easy and you get a response very quickly with upfront pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Baby Bird Electric, LLC for 8 kinds of job. Pick one to see what they paid and said.
This was the 2nd time I requested Baby Bird and again they were exceptional! They explained the electrical problem and promptly repaired it. I will need electrical installations in a few months and will definitely ask Baby Bird to do the work.
We had Rick and another guy come out and help install a fan box and ceiling fan. They were great. Super professional and got the job done easily. Seemed friendly and transparent. Very importantly they were very clean, vacuumed any mess they may have made and went so far as to take their shoes off on a rainy morning.…
Steph, Rick, and the entire team did an excellent job. They helped navigate the process and worked closely with DLC to ensure everything went smoothly. Throughout the project, they made sure I was happy every step of the way. I made a few changes along the way, and they handled them professionally and without…
I used this company for the installation of 2 chandeliers over an island. I’m pretty handy myself and have installed plenty of fans and lights- - but this job was def out of my scope due to weight of the fixtures, the value and also the intended location to hang. So, I called the pros. Communication was smooth. The…
Installers were fantastic, professional and friendly. Was a delight to have them repair my issues.
Saw this van parked Infront of a neighbor's home. Asked them to come to my house for a small electrical problem I was having with my light and fan. They fixed it in less than 15 min. And they were the nicest two guys. We didn't bicker about price. They were where I needed them to be and I think the price was average. I would recommend them.
| Job | Reviews | Category typical |
|---|---|---|
| Light fixture installation | 22 | $196–$811 |
| Electrical outlet & switch repair | 17 | $114–$415 |
| Fan installation | 13 | $135–$621 |
| Electrical outlet & switch installation | 11 | $248–$958 |
| Electrical panel replacement or upgrading | 10 | $1.9k–$4.3k |
| Electrical outlet & switch relocation | 8 | $224–$807 |
| Installation | 6 | $351–$3.2k |
| Outdoor lighting installation | 6 | $228–$992 |
4.9 ★★★★★ 169 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Exceptional work! Prompt, tidy and thorough. Wouldn’t call anyone else.
Thanks so much, Lisa!
Rick did a great quality job. Showed when he said he would be there. Coordinated with Duquesne light. Everything was done and cleaned up.
Thanks John!
Excellent communication and friendly employees.
Thanks so much, Traci!
They did a great job!
Troy! Thank you!
Rick and David were professional, quick and efficient! Thanks guys!
Thanks so much!
These guys are the best!
Thanks, Ted! You’re alright yourself! :-)
Quality workmanship, very meticulous from beginning to end.
Thanks so much!
This was the 2nd time I requested Baby Bird and again they were exceptional! They explained the electrical problem and promptly repaired it. I will need electrical installations in a few months and will definitely ask Baby Bird to do the work.
Thanks so much!
Have used these guys multiple times. Always good service and easy scheduling.
Thank you!
We had Rick and another guy come out and help install a fan box and ceiling fan. They were great. Super professional and got the job done easily. Seemed friendly and transparent. Very importantly they were very clean, vacuumed any mess they may have made and went so far as to take their shoes off on a rainy morning. Couldn’t recommend them enough to be honest.
Thanks so much!
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
