Analyzing 8,137,0068.1M ReviewsFor 23,00523K Experts

Experts Reviews · Company report
Baby Bird Electric, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Baby Bird Electric, LLC

Plum, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 169 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Baby Bird Electric, LLC is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Baby Bird Electric, LLC is better than 96% of electricians.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Baby Bird Electric, LLC is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Baby Bird Electric, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Baby Bird Electric, LLC for 8 kinds of job.

Baby Bird Electric, LLC for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Electrical outlet & switch repair”

Traci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent communication and friendly employees.

Paid $500–1,000Reasonable priceElectrical outlet & switch repair
Brosky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Installers were fantastic, professional and friendly. Was a delight to have them repair my issues.

Paid $2,000+Not sureElectrical outlet & switch repair
Lynda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Friendly, knowledgeable, quick and efficient. Solved then fixed the problem. Will contact them next time electrical work is needed.

Reasonable priceElectrical outlet & switch repairOutdoor lighting installation
WarrenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This has been a really excellent experience, and I highly recommend Baby Bird Electric. The electricians were extremely friendly, courteous, and professional. Getting the visit setup was simple and fast, and interactions with the individual coordinating the visit were also top notch.

Paid $400–600Light fixture installationElectrical outlet & switch repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technicians were professional, friendly and eager to help. They solved the problem in short order and provided valuable information for future projects.

Paid $200–400Reasonable priceLight fixture repairElectrical outlet & switch repair
JoshuaLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Called Baby Bird after another company failed to show up. Baby Bird scheduled me right away and showed up on time, didn’t make me wait around all day like other companies. They worked quick and efficient and even asked about anything else around the house they could look at. Friendly service and I’m even having…

Paid $200–400Reasonable priceElectrical outlet & switch repair
vandyke13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Competent, professional, and superb customer service. Highly recommend without reservation.

Electrical outlet & switch repair
Irene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Baby Bird team were wonderful - quick to respond, good availability, professional, clean and neat, and did great work. I highly recommend them!

Paid $2,000+Reasonable priceGround wire installationElectrical outlet & switch repair
Johanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I highly recommend Baby Bird Electric. Steph always responds to my emails or calls promptly. Rick is very candid with me and educates me on his work so I feel informed about the investment into the electrical work they provide. They are punctual, honest and willing to go the extra mile when necessary. Thank you!

Fan installationLight fixture installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response with quality and professional work. Will keep them on speed dial and recommend to friends!!

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Baby Bird Electric is still my favorite after multiple years of using their services. They are totally reliable, provide good solid work and I love their ideas for better solutions to electrical problems.

General alarm installationGeneral constructionElectrical fixture installation
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired Baby Bird to run some new cable and electrical outlets on our second floor and addition. It's an old house, but Baby Bird quickly found the most efficient and attractive way to get the job done. Baby Bird also completely overhauled the lighting, outlets and conduit in our utility room. They were clean and…

General repairsLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Professionalism
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would give Baby Bird Electric ten stars if I could. Professional, prompt, and knowledgeable DJ got right to work upon arriving at my Southpointe home today to make repairs & upgrades related to a recent damaging power surge. Add to that Stephanie (owner) and Rick (owner) were a genuine pleasure to do business with…

General repairsLight fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used Baby Bird Electric for several projects in commercial and residential properties including my own home and they will continue to be my go-to electricians. Stephanie is very responsive and great to work with. Rick and his team are very knowledgeable and get the job done no matter how small or big the…

Electric car charger installationLight fixture installationLight fixture repair+ Responsiveness+ Quality+ Professionalism
Nicole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Baby Bird Electric overall, and especially with DJ! He recently came to switch our 5 light fixtures in our home with new ones that we had purchased. He was very friendly and professional, and involved me in the process so that everything was exactly what I wanted (i.e. hanging height of…

Light fixture installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1,000–1,500Reasonable priceFan installationElectrical outlet & switch repair
Shelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Fan installationElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation22$196–$811
Electrical outlet & switch repair17$114–$415
Fan installation13$135–$621
Electrical outlet & switch installation11$248–$958
Electrical panel replacement or upgrading10$1.9k–$4.3k
Electrical outlet & switch relocation8$224–$807
Installation6$351–$3.2k
Outdoor lighting installation6$228–$992

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