Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Baby Bird Electric, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Baby Bird Electric, LLC

Plum, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 169 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Baby Bird Electric, LLC is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Baby Bird Electric, LLC is better than 96% of electricians.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Baby Bird Electric, LLC is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Baby Bird Electric, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Baby Bird Electric, LLC for 8 kinds of job.

Baby Bird Electric, LLC for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 104

All 10 Google reviews tagged “Electrical panel replacement or upgrading”

Johanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I highly recommend Baby Bird Electric. Steph always responds to my emails or calls promptly. Rick is very candid with me and educates me on his work so I feel informed about the investment into the electrical work they provide. They are punctual, honest and willing to go the extra mile when necessary. Thank you!

Fan installationLight fixture installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Bolen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service! I needed to upgrade my panel and they came highly recommended. The price quoted was fare for the work, the appointment was scheduled within two weeks, and the electrician’s were very professional. I would highly recommend for anyone.

Electrical panel replacement or upgrading+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company to work with and am particularly impressed with the time they take to make sure that you understand everything and answer all questions.

Outdoor lighting installationElectrical outlet & switch installationElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
nate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality work. Very professional and passionate. Will be a long time customer of Baby bird

Ground wire installationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Frank12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Baby Bird Electric several times and have recommended them to our friends. They are very prompt, courteous and efficient. Their technicians are very polite and very neat.

Electric car charger installationGeneral repairsFan installation
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would give Baby Bird Electric ten stars if I could. Professional, prompt, and knowledgeable DJ got right to work upon arriving at my Southpointe home today to make repairs & upgrades related to a recent damaging power surge. Add to that Stephanie (owner) and Rick (owner) were a genuine pleasure to do business with…

General repairsLight fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
MeghanLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Baby Bird fully rewired our home, removing and replacing all the knob and tube here, and they got everything inspected and approved by the municipality, so we're all up to code. Not only did this increase the market value of our home, but more importantly, we feel so much safer. That peace of mind is hard to put a…

Fan installationLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Baby Bird has now done multiple jobs for us ranging from hanging new light fixtures, upgrading panel to 200 amp and rewiring second floor of an old house we bought. We could not be happier with the service they provided. Steph, Rick, DJ, and Paul were a pleasure to work with during this entire process. We will be…

Light fixture installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Christopher11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I received pricing from multiple contractors to upgrade my electrical panel. All were competitive but I chose baby bird on cost and because they included their certificate of insurance with their bid. Very friendly and easy to work with. They were concise on what they were going to do and I never got the impression…

Electrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceElectrical outlet & switch relocationElectrical panel replacement or upgrading

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation22$196–$811
Electrical outlet & switch repair17$114–$415
Fan installation13$135–$621
Electrical outlet & switch installation11$248–$958
Electrical panel replacement or upgrading10$1.9k–$4.3k
Electrical outlet & switch relocation8$224–$807
Installation6$351–$3.2k
Outdoor lighting installation6$228–$992

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