Experts Reviews · Company report
Baby Bird Electric, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Baby Bird Electric, LLC

Plum, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 169 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Baby Bird Electric, LLC is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Baby Bird Electric, LLC is better than 96% of electricians.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Baby Bird Electric, LLC is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Baby Bird Electric, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Baby Bird Electric, LLC for 8 kinds of job.

Baby Bird Electric, LLC for light fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$811
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 114
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Light fixture installation”

DerekLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Have used these guys multiple times. Always good service and easy scheduling.

Reasonable priceFan installationInstallationLight fixture installation
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Came a day early instead of the day my appt was scheduled. No call or warning. Fortunately my wife was home. Looked at the fixture that needed replaced ( a simple landscape light ) Did not fix the issue. Did not know when he would be back. Waste of a whole week.

Light fixture installation
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I used this company for the installation of 2 chandeliers over an island. I’m pretty handy myself and have installed plenty of fans and lights- - but this job was def out of my scope due to weight of the fixtures, the value and also the intended location to hang. So, I called the pros. Communication was smooth. The…

Customer photo from Danielle's review
Paid $400–600Great priceLight fixture installation
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very easy to contact, get an estimate & schedule service. Notified me they were in their way, arrived promptly. Very nice, efficient & conscientious. I will use them again if I need service.

Paid $200–400Reasonable priceFan installationLight fixture installation
WarrenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This has been a really excellent experience, and I highly recommend Baby Bird Electric. The electricians were extremely friendly, courteous, and professional. Getting the visit setup was simple and fast, and interactions with the individual coordinating the visit were also top notch.

Paid $400–600Light fixture installationElectrical outlet & switch repair
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Needed a minor job done, they came out next day and fixed the problem. Very satisfied with worker and work. Would use them again!

Paid $1–200Reasonable priceLight fixture installation
Johanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I highly recommend Baby Bird Electric. Steph always responds to my emails or calls promptly. Rick is very candid with me and educates me on his work so I feel informed about the investment into the electrical work they provide. They are punctual, honest and willing to go the extra mile when necessary. Thank you!

Fan installationLight fixture installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a new outlet added and a light fixture replaced with a ceiling fan. They were easy to contact and was able to get service date fairly quickly. All communication was done via text. The crew that came to do the install was on time and very polite and professional. They did excellent work exactly as requested. Would use again and recommend to anyone.

Light fixture installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Baby Bird from start to finish and will definitely work with them for any electrical needs in the future. Rick and David were prompt, professional, friendly, answered all of my many questions, and gave comprehensive advice on the pros and cons of how to address problem areas in my older home.

Electrical inspectionsLight fixture installation+ Responsiveness+ Punctuality+ Quality
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Baby Bird Electric is terrific family owned business! They have done everything for us from minor repairs and installations all the way up to full panel and subpanel replacements. Rick and his crew replaced our panels in about a half a day while coordinating efforts with both our service provider and code…

General repairsLight fixture installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Baby Bird Electric is still my favorite after multiple years of using their services. They are totally reliable, provide good solid work and I love their ideas for better solutions to electrical problems.

General alarm installationGeneral constructionElectrical fixture installation
Sean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Stephanie set the appointment with a window between 8/9a..Eric and Alex showed up at 8:00 and professionally introduced themselves...we briefly spoke about the scope of work scheduled (hanging outdoor lighting on house) and they were on their way to getting it done. Finished ON TIME and also did some consulting…

Light fixture installationService not listed+ Punctuality+ Professionalism+ Value
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired Baby Bird to run some new cable and electrical outlets on our second floor and addition. It's an old house, but Baby Bird quickly found the most efficient and attractive way to get the job done. Baby Bird also completely overhauled the lighting, outlets and conduit in our utility room. They were clean and…

General repairsLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Professionalism
Sam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I hired Baby Bird Electric for pendant light installation in my kitchen. The communication from start to finish was excellent with both Steph and the electrician. DJ was the electrician on my project and he was very efficient. He included me in all decision making and was even willing to come back the same day to…

Customer photo from Sam's review
Light fixture installation+ Responsiveness+ Punctuality+ Professionalism
MeghanLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Baby Bird fully rewired our home, removing and replacing all the knob and tube here, and they got everything inspected and approved by the municipality, so we're all up to code. Not only did this increase the market value of our home, but more importantly, we feel so much safer. That peace of mind is hard to put a…

Fan installationLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used Baby Bird Electric for several projects in commercial and residential properties including my own home and they will continue to be my go-to electricians. Stephanie is very responsive and great to work with. Rick and his team are very knowledgeable and get the job done no matter how small or big the…

Electric car charger installationLight fixture installationLight fixture repair+ Responsiveness+ Quality+ Professionalism
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Baby Bird has now done multiple jobs for us ranging from hanging new light fixtures, upgrading panel to 200 amp and rewiring second floor of an old house we bought. We could not be happier with the service they provided. Steph, Rick, DJ, and Paul were a pleasure to work with during this entire process. We will be…

Light fixture installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Nicole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Baby Bird Electric overall, and especially with DJ! He recently came to switch our 5 light fixtures in our home with new ones that we had purchased. He was very friendly and professional, and involved me in the process so that everything was exactly what I wanted (i.e. hanging height of…

Light fixture installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Sean12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Incredibly friendly staff from the office to the electricians. Communication was great and the electricians were prompt and respectful of the fact that I was working from home while the work was being done. I had to have a minor adjustment done to one of my new pendant lights because the wire stretched-out after…

Customer photo from Sean's review
Light fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Cece1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceLight fixture installation
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceLight fixture installation
EllenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Light fixture installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 0%Not sure 3%

Jobs customers hired them for

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