Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Baby Bird Electric, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Baby Bird Electric, LLC

Plum, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 169 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Baby Bird Electric, LLC is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Baby Bird Electric, LLC is better than 96% of electricians.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Baby Bird Electric, LLC is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Baby Bird Electric, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Baby Bird Electric, LLC is better than 100% of electricians.A
100

Reviews for your job

Customers hired Baby Bird Electric, LLC for 8 kinds of job.

Baby Bird Electric, LLC for light fixture repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Light fixture repair”

Philip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Saw this van parked Infront of a neighbor's home. Asked them to come to my house for a small electrical problem I was having with my light and fan. They fixed it in less than 15 min. And they were the nicest two guys. We didn't bicker about price. They were where I needed them to be and I think the price was average. I would recommend them.

Paid $200–400Reasonable priceLight fixture repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technicians were professional, friendly and eager to help. They solved the problem in short order and provided valuable information for future projects.

Paid $200–400Reasonable priceLight fixture repairElectrical outlet & switch repair
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Baby Bird Electric is still my favorite after multiple years of using their services. They are totally reliable, provide good solid work and I love their ideas for better solutions to electrical problems.

General alarm installationGeneral constructionElectrical fixture installation
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would give Baby Bird Electric ten stars if I could. Professional, prompt, and knowledgeable DJ got right to work upon arriving at my Southpointe home today to make repairs & upgrades related to a recent damaging power surge. Add to that Stephanie (owner) and Rick (owner) were a genuine pleasure to do business with…

General repairsLight fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used Baby Bird Electric for several projects in commercial and residential properties including my own home and they will continue to be my go-to electricians. Stephanie is very responsive and great to work with. Rick and his team are very knowledgeable and get the job done no matter how small or big the…

Electric car charger installationLight fixture installationLight fixture repair+ Responsiveness+ Quality+ Professionalism

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation22$196–$811
Electrical outlet & switch repair17$114–$415
Fan installation13$135–$621
Electrical outlet & switch installation11$248–$958
Electrical panel replacement or upgrading10$1.9k–$4.3k
Electrical outlet & switch relocation8$224–$807
Installation6$351–$3.2k
Outdoor lighting installation6$228–$992

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